After hearing the news from my ENT doctor that I should obtain hearing aids, I was so upset and worried about this change in my life. I decided to go to Long Island Hearing and was seen by Dr. Christine Kent. She was so friendly that even during our first meeting I felt as if I knew her for years! It was such a comfort. After her initial evaluation she explained everything to me. Her knowledge in this field is so incredible that she truly made me feel so relaxed and made me understand the value that hearing aids would add to my life. She made my decision to obtain hearing aids an easy one. I can remember the first day Dr. Kent helped me put my hearing aids in, I was amazed that I was able to hear her pen making a sound as she wrote something on a piece of paper at her desk. It was a sound that I have not heard in a very very long time. I was beyond thrilled, and better yet, she was just as excited for me as I was! I've been a patient now for over 7 years and throughout that time Dr. Kent has kept me current with new technology and advancements with my hearing aids. She has been simply wonderful, and always available and willing to help when needed. Not only is Dr. Kent great, but the whole staff is so friendly as well. Jessica, the receptionist, is always there to greet you with a smile, and when I call it always impresses me that she knows exactly who I am. It has honestly been a pleasure. It's a family owed business and they truly make you feel, and treat you, as if you are one of the family as well. read more

I rarely take the time to submit reviews of service providers; however, because of the exceptionally high quality of service I received from Dr. Christine Kent and her staff at Long Island Hearing, I believe that I should share my experience. I strongly recommend Long Island Hearing for hearing tests and hearing aid equipment. I originally purchased my first set of hearing aids from another company. Unfortunately, I had a number of maintenance issues with the devices and that other company struggled to resolve the issues. As a result, I made an appointment with Long Island Hearing and Dr. Christine was quickly able to resolve the problem with the equipment. This initial visit to Long Island Hearing was over was over six years ago. Because of this initial visit, I began to make all of my follow-up visits with Long Island Hearing for tests and routine maintenance. The initial company I used did not provide routine cleaning of the devices and that was probably the root cause of the problems that I had prior to switching to Long Island Hearing. Dr. Christine schedules me for maintenance visits every four months to clean the devices and replace any marginal components. Unless a major part needs to be replaced, she does not charge for this work. In addition, the support staff has always been friendly and willing to make an accommodation any time I needed an appointment on short notice or to reschedule an already scheduled appointment. Bill V. read more

I had a hearing test at L.I. Hearing and was told I could use a hearing aid on my right ear. I knew I had nerve damage on my right side from tests from a doctor I had seen years ago who said a hearing aid might not help. Bill Kent, owner of L.I. Hearing, called me at home when I was undecided on whether to purchase one hearing aid because of the price. Bill Kent told me that he could get me one refurbished hearing aid at the cost of $1200. He assured me that it was a solid investment and would always hold it's monetary value and when the time came when I wanted to upgrade the hearing aid I could apply the value to a new hearing aid. On May 11, 2020 I took the hearing aid for service and found out that a circuit went bad and my warranty had expired in March. I am a first responder (volunteer firefighter) and we are in a pandemic. New York State closed in March. Bill Kent told me my hearing aid had no value since a circuit went bad and that he could sell me a new hearing aid for $2500. He refused to give me any exception on the warranty during this medical crisis we are experiencing. I will never go back due to his lack of compassion and just simple lack of customer service during this pandemic. I will say that his daughters are a pleasure to work with. It's just too bad their dad doesn't possess the qualities of his daughters. read more

The kind and caring family of professionals at Long Island Hearing have been taking care of me for nearly 10 years. Losing your hearing can be a frightening experience, but the Kent family arms you with information about your hearing health so that you feel empowered and can make better choices for yourself. Each time I visit they listen attentively to my concerns and won't stop working until they've fitted me with a hearing device that is comfortable and effective. Special thanks to Dr. Christine Kent, for her time and patience working with me to make sure I was happy and satisfied and all of the experts at Long Island Hearing, I can hear a pin drop now and, more importantly, they've helped to restore my dignity. I would recommend this business to anyone who is concerned with hearing loss and wants personalized, highly professional care. Dario Cupido read more

I've had hearing aids almost my whole life, I've gone to many different places to get hearing test and to get hearing aids fitted. Long Island hearing is truly amazing. You are greeting by the nicest people in the front office. I had Christine, she was very patient with me and even got me to try new things. I love my new in the ear canal hearing aids. I've had over the ear hearing aids my whole life and I was so nervous to switch but now I love it. Getting new hearing aids can be stressful especially for someone who doesn't like change (me lol). Christine really helped me to get through the changes and making it stress free process. I'm so glad I found this place and I highly recommend them! read more

The technology offered by this office is top of the line and cutting age. Each patient is treated with the utmost respect and shown tremendous compassion. My husband, who has multiple health issues, the most recent being a stroke, has been a patient with this office for many years. Each phone call made to the office is treated with understanding and compassion, and before I know it we are sitting across from William Kent the director. We are made to feel like a member of my the family. I can think of no better compliment to give. My husband leaves the office with a renewed sense of hope. Kathy K. read more

Stop Look no further,the most informative caring Audiologist Business I ever had the pleasure of being a patient I walked in and Meet Jennifer in their Plainview office and immediately I felt a bond for my well being.Not the rush rush next patient were all accustomed to ,but the slow pace of understanding your situation My life was changed when I had Hearing aids originally and now its being changed with the help of Jennifer.Without a doubt if you are in need ,see Long Island Hearing read more

Tried other place but went with Long Island Hearing, Inc. They explained everything I needed to make an informed decision and walked me thru the entire process. Jennifer is extremely dedicated to her patients and very competent in her field! I would recommend L I Hearing to any friend or family member needing help with their hearing! Their Levittown location is conveniently located & has it's own parking lot....so you're never searching for a spot! read more

Besides of course the professional knowledge and technical expertise you expect when dealing with a place for your hearing needs, a large part of the experience, in my opinion, is the personal kindness and care that you receive. Dealing with hearing loss is not an easy journey, but on every level, the people at Long Island Hearing make the experience extremely comfortable and reassuring. I highly recommend this business. read more

Family business, who treats us like family. Really. I took my Mom there because a chain franchise set of hearing aides did not work well, despite trying many adjustments, for about 3 years. However here, they recommended a different kind, and set them up, so now my Mom's hearing is 100% better, and she can hear EVERYTHING again! It's wonderful to still get service like that - I HIGHLY recommend these folks :) Dave D read more

I have patronized Long Island Hearing for more then 20 years. Their efficient and effective service has made my significant hearing loss manageable. The hearing aide instruments supplied by Long Island Hearing have been exceptionally reliable. Any minor repairs necessary were readily completed by them. I would highly recommend Long Island Hearing to anyone with a hearing lost. Francis G.Bonelli read more

I was extremely pleased with the assistance and service I received. It was a very welcoming and friendly environment. The office staff is extremely customer oriented as well ensuring clients comfort. I would absolutely recommend this practice to anyone that is in need of any type of help for hearing. Thank you very much to the staff of Long Island Hearing. Kudos on a wonderful experience read more

I have been a patient at Long Island Hearing for about ten years and I could not be more pleased with the care and service. I feel like I am part of the family. They are never too busy for a sudden need for service or questions you may have. I feel very confident that I have received the best advice and price for my needs. I highly recommend Long Island Hearing. read more

I recently went to Long Island Hearing. I was so very pleased with their friendliness and skill to help me purchase hearing aides to suit me. They are so helpful in filling out the insurances forms to help me pay for the new hearing aides. I now have my new hearing aides and I am over joyed with them. Thank you Long Island Hearing and Dr. Christine. read more

since receiving my hearing aids from li hearing, i feel as if i have been reborn. i am now able to participate in group discussions where in the past i sat there with a blank expression. no longer must i listen to my wife yelling at me to lower the volume on tv or radio. life is good again because i can now hear again. read more

Dr, Christine Kent has been very helpful in aiding my mother of almost 98 years old in the purchase of hearing aids. The doctor took her time evaluating my mother's hearing loss, and when the hearing aids arrived explained in detail how they operated. We found the doctor reassuring to my mother and professional. read more

I have been a patient @ L.I. Hearing for several years and want to share that I have never had a difficulty or concern with these professionals. They are absolutely wonderful in making sure all my hearing needs are met, I would not recommend another, you will be 100% satisfied. read more

I have been taking my mom here for over 5 years. Dr Kent & his staff are always very professional and kind to my mom and myself. Dr Kent is always willing to do whatever it takes to make my mom comfortable with her hearing aid. I would highly recommend LI Hearing to anyone. read more

it is difficult to describe the experience at Long Island Hearing because most businesses do not treat every customer as family and they manage to do just that They also match that friendliness with expert knowable understanding of their products and services read more