After experiencing an extended power outage in January (my family and I live in a rural area where a power outage takes 3+ days to be restored), I messaged CES to have a whole home standby generator and automatic transfer switch purchased and installed. Their website clearly showed that they perform this type of work including other services and rough estimates (kudos and great job!). Within a few minutes, the company responded on Yelp, provided a rough estimate, and asked for pictures of my power panel so they could provide a more accurate quote. Within a few days, Joe and Caleb visited my home to survey the site and answer my questions, and later sent me the final estimate with a detailed breakdown. The company followed up on Yelp and via email regularly to see if I had any questions, which was appreciated. Once some natural gas questions and logistics were addressed by my utilities company, PSE, we were able to schedule Joe and Caleb to come back and install the equipment a few weeks later. CES coordinated the power shut off with PSE and contracted out the gas line work to Bowers Plumbing & Remodel, who did a satisfactory job. Even though I offered to help haul the equipment because of the steep terrain at our home, Joe and Caleb politely declined and was able to get extra help from more crew members to come by and carry the 400+ lb generator down our steep walkway. The install took two days because of all the work that needed to be done, which was reasonable because of hauling the equipment, all the electrical work, and the gas line work needed underneath my front deck. When the work was finished, Caleb called Generac to register and activate my generator on my behalf, and then both Joe and Caleb simulated a power outage (my generator quickly came on within 10 seconds) and explained to me how my generator works. At the end, they cleaned up the generator's pallets and boxes in my driveway like it was never there in the first place. On all the days they were at my home, Joe and Caleb notified me when they were on my way and were always on time. They were extremely professional, polite, and respected our wishes for no shoes or covered shoes in the carpeted areas (our home has light carpets where the power panel is). The following week, some lights in my home was browning out (dimming and pulsing). I was concerned that it had something to do with the generator, so I called CES and they sent Joe and Caleb back to check everything out. Based on some voltage readings, they found that the issue was on the utility company (PSE) side. Joe contacted PSE and provided his report on my behalf. It turns out that PSE was doing work down the road to replace some transformers, which ended up fixing the issue we were having. We really appreciated CES, Joe, and Caleb for all their services and for making sure that everything was working as expected and that we were happy. This company is excellent, I highly recommend them, and would work with them in the future if needed. read more

See all

Had several issues that needed to be worked out and the two guys that came out were friendly and very competent. Would use again.

Custom Electrical services did a great job on the installation of a Tesla J1772 wall charger. The technician was very knowledgeable and was able to answer any questions I had prior to the installation. They did a good job at concealing the tubing for the 220/240v circuit from the electrical panel to the charging unit. They arranged for inspection by the city inspector as well. We will definitely recommend them to anyone who needs a wall charger installed. read more

These guys were awesome. The called me at 3:00 pm on a Friday to ask if the job was ever completed. I said No and they drove over from Kirkland in rush hour traffic (2 1/2 hours) to complete the job. I was very happy with MoMo. read more

Great service. They were quick, showed up early, and resolved my issues perfectly. The guys that showed up were knowledgeable and even though the issue wasn't straight forward, they figured it out quickly and even solved a long standing issue I've had with the house wiring. Would strongly recommend. read more

Outstanding service. The crew arrived on time and finished the job quickly and efficiently. read more

Custom Electrical Services - New Kitchen light fixture - Electricians Near Me - Auburn, Washington

Hi. Gotta say this company is on top of it...There crew came out last week and replaced my old Shop florecent lights for LED... Very friendly...very efficent crew. They were in an out in no time.. Picked up after themselves as well ..Hats off to the crew members...JORDON, GAVIN , MITCH ....Great job... read more

We had an urgent need for an electric panel replacement. Josh and his team were responsive, provided a fair quote, and did excellent work. I'll definitely be using them again if I have further electrical work needed. read more

Highly recommend Custom Electrical and especially Don Roberts as he is really an experts on difficult electric issues. I had a detached garage without power since May. Called multiple electricians but no one could figure out the issue and several of them never came back to complete triaging after seeing no easy fix. Fortunately, I found Don and he came in August with right wire tracer equipped and pointed out the problem could be somewhere in the wire between my garage and my house. Before asking me to start digging, he and his helper searched everywhere inside the house including crawl space to make sure no other places that might have issues. He didn't mind to lay flat on my porch and deck using the flash light to peek through the deck boards to confirm how wires are coming out of the house and going down to the ground. After finding out the wire route, he showed me how to use a hand held tiller tool (Truper) to quickly break up compact soil so I can identify the location of wires easier. After I exposed wires by digging dirt out, I called him back again in October. He and his helper were able to fix the broken wires using two splices. The repair cost was eventually way cheaper than multiple quotes I got earlier and saved me thousands of dollars. He is very professional, efficient, honest, and polite. The company is easy to work with as well. They charge low dispatch fees, cheaper than other companies I asked. They are very responsive to Yelp inquires, emails, text msgs, and calls. Very satisfied and I would definitely recommend to my neighbors and for sure to reach out directly for any future electric issues. read more

I could not be happier with my car charger and PowerShare installation. Custom Electrical services was very confidence inspiring and great to work with. The did a beautiful job. I'm especially delighted with the excellent communication along the way. I never had to guess what was going on, or when they were coming. read more

I had my EV charger installed. Custom Electrical Services was quick to respond to my request and came out the next business day to do the work. The team was professional and the work was high quality. I definitely recommend. read more

Custom Electrical Services - Installed EV charger - Electricians Near Me - Auburn, Washington

Had Custom Electric help replace some of my landscape lighting and they did an amazing job. Not only did they perform the actual replacement great, they moved some of the existing placement of the lights to better accent the landscape. The electrician was very friendly and reliable, and their pricing is reasonable (I had one electrician quote the labor at $200 for first fixture and $100 for every one after!). Will definitely use them again! read more

We recently moved into a new home and needed an electrical company to install some new light fixtures and run a new electrical circuit to our kitchen island for the cooktop. After searching around, we decided on Custom Electrical Services. Not only were they able to fit us into their busy schedule faster than the other companies, but they also provided a comprehensive and competitive quote that thoroughly explained all of the work to be done. Pete and Evan arrived on time and were friendly, courteous and professional. Their work was excellent throughout and they provided different options for the work to fit our budget. In the end everything looks great. Highly recommended and we will be using them again. read more

Just finished my 3rd project over 4 years with Custom Electrical. So far they've been involved in our EV Charger, Outdoor Garden power and lighting projects. There's so many ways I could list why we like working with them. First the office is super well organized, and crew show up on time every time. The crew are professional, super friendly, knowledgeable, give great advice especially on our larger projects. They even helped us save a few bucks by shuffling around planning too. They got the work done quick and clean, dealt with permitting, and made sure we were happy that everything was good to go. Pricing wise they're middle of the pack, but you get what you pay for, and their reliability is rock solid. We will definitely use them again. read more

Value for your money. A bit on the high end pricing BUT, quality work and prompt service. Booked online and they sent several confirmation emails day before as well as a phone call. Text alerts 25 mins before electrician arrives. Quick diagnosis of problem which was immediately repaired, no upselling just straight to the issue. Come and gone with all electrical problems on list completely addressed. Invoice in your email about an hour later which accepts Apple Pay. There is a reason they have over 200+ good reviews. Two thumbs up. read more

I got a Tesla and then reached out to CES for the installation of the charging. To be honest, I've reached several company and CES is definitely the fastest responded one. Our house's panel is full and quite a big project for them to finished. However, it's really a pleasure to have Alex and his coworkers to work with. The work is well-done and everything has been putting back after work. Rated 10 out of 10, and definitely will come back if I need the other work to do. Never goes wrong with CES! read more

I had Custom Electrical Services install my GM Ultium EV Charging station in my garage for my 2024 Cadillac Lyriq on January 9, 2023. Custom Electrical Services has demonstrated excellent, professional customer service. The schedulers were fantastic and the technicians were very professional and helpful to answer any questions I had. I would personally like to thank Josh, Kristen, Rebecca, Brittany, Maria, Don, Zack, Travis, Jeff and Cesar for their help to make this installation seamless. Thanks again and I hope I did not leave anyone out! John Akiyama read more

We know we made the right decision with choosing this company. Everything was handled in about 4 hours or less! From the moment I got a reply back early this morning that there is availability same day, and when I had spoken to Kristen who gave a suggestion, and when Jeff came to our place to troubleshoot the issue. Very nice and professional. Thank you! read more

They are great to work with. We ran into a ton of complications with our project unrelated to custom electrical but they honored their quote and drove the project through to complication. Their office staff is also very communicative and reliable. For larger projects both the elements of communication and trust that they will see it through are really great attributes in selecting a company to work with read more

These folks are great!! We called them when a first quote at another company came in high. Custom Electrical Services' quote was much more reasonable. Custom Electrical Services came out the next day and were quick, tidy, and knowledgeable. Our three year old son even had fun chatting them up. 100% recommend. read more

This is the second time I've used this company. They are punctual, professional, have very competitive pricing and do excellent work. Highly recommend. read more

A bit of a late review, but I definitely wanted to say that these guys are definitely amazing at their job and fun people to talk to! They were super responsive at my request and were very flexible with my schedule. In addition, they gave me a discount due to overestimating the length from my breaker to where my Tesla car will be in my garage. Out of all the other places that I looked at, definitely contact these guys for your next project! read more

Custom Electrical Services - Tesla charger; front head shot - Electricians Near Me - Auburn, Washington

See all

Put out a request for estimates to get an EV charger installed. Custom sent Jeff to give the estimate. His estimate was very competitive and Custom carried the EV charger I wanted. So he and Brandon installed the charger today. They also had to do a good chunk of electrical work and running of conduit. Their work is impeccable. I highly recommend them and will use Custom for any future electrical work we have. It's nice to find such a professional company with great employees. Thank you. read more

Jeff from Custom Electric did a wonderful job on installing the new Tesla wall charger for us. He was professional and really friendly. They even offered to bid other quotes with same scope of work and quickly scheduled the service time. read more

See all

They helped install an electric car charger in the garage. They were quick to respond to queries. While overall it is a bit expensive to install an electric car charger, they were pretty competitive in pricing they did honor to their original quotes and they promptly showed up and got the job done quickly, cleaned up the area before they left. They arranged for inspection by the city inspector as well. I would most certainly recommend custom electrical for any electrical work. read more

Appreciate the responsiveness and workmanship. They had to cut into the wall and they swept up and vacuumed after themselves which I really appreciated. My outlet was tripping and they came back out to fix it. read more

Custom Electrical replaced 2 ugly can lights with wafer lights and add 2 wafer lights. They did not have to tear apart the ceiling. They brought an outdoor plug to code and did a few other minor projects. Billy, the electrician, was friendly, prompt and professional. He did great work and explained what he was doing. Custom Electrical was very responsive throughout the estimate, scheduling, and project. The bid was very fair and the one change we made was also fairly priced. Billy even made our dog's day by playing with him for a few minutes before he left! read more

Custom Electrical Services - 4 wafer lights - Electricians Near Me - Auburn, Washington

See all

I requested quotes from a few different companies to extend an existing 120V circuit to power a new exterior sun shade that I had installed. Don from Custom Electrical Services came out in person and gave me a free quote. He very quickly gave me the sense that he knew exactly how to handle the job. He clearly and confidently explained his plan, as well as a couple of backup options in case the framing behind my wall didn't cooperate with us. Of the three electricians who came to provide quotes, not only did I get the best feeling from Don, but he also quoted me the best price. When he came with his apprentice Nate to do the work, they did an expert job. The work was perfect, they made sure I was satisfied with every step of the project, and they answered all of my novice questions with patience and a good attitude. They even cleaned up after themselves. While they were here, they also took a look at a few troublesome outlets I had both inside and outside my house, figured out why they weren't working, and explained it to me. They didn't even charge me for that. The next time I need electrical work done, I probably won't even bother calling anyone else but Don. read more

My electrician was Don. Great electrician and awesome guy overall. He's knowledgeable and didn't mind me peppering him with a thousand questions. You would be lucky to get him to help you out. read more

My bathroom fan needed to be replaced. Custom Electrical Service (Don) showed up promptly and replaced the fan and added a timer switch. Stellar work and cleaned up after the work. Very satisfied by the service and happy with the new fan. read more

Custom Electrical Services - Electricians Near Me - Auburn, Washington

See all

Both Don and Nate we super great, professional, and just very pleasant humans! They installed our 240v outlet super quickly and we're very willing to answer any questions we had! read more

I chose Custom Electrical Services based upon the recommendations from Yelp and I was not disappointed - Thanks to everyone who writes reviews! I hired Custom Electrical Services to install a Chargepoint EV charger at my parking space. Even though I don't live in the area, they did a great job of keeping me informed with great communication throughout the project. It was a team effort as I received communication from five different individuals in their office - I appreciate that they have an organized "deep bench" of staff members. The project was done within about a week of me first reaching out! Very impressive responsiveness. Their work was of high quality and the price they charged was consistent with the value I received. read more

We had an outlet burn out due to an EV charger with too many amps for the outlet. Billy expertly fixed the outlet and suggested that we have a long-overdue dedicated wall EV charger installed in our garage. Zach came by the same week and set us up with the new charger, and he patiently stuck around while I set up the app and got everything updated, which was above and beyond. We will definitely call CES going forward for any electrical issues that arise! read more

June 2021 - Custom Electrical Services (CES) installed a new outlet for me in a fireplace (preparing to install a gas insert). It required drilling through brick, and when we encountered challenges, they demonstrated creative thinking to find a good solution without having to rip out drywall. I worked with 2 individuals, and both were extremely professional and friendly. They answered all my questions, and most importantly they showed up when they said they would, and they got the job done right. They even took the extra effort to clean up existing wiring nearby and fix mistakes made by previous electricians or DIYers. I will be calling Custom Electrical for my high voltage needs moving forward, very pleased with my experience. Paying the invoice online afterward was also easy (they currently use quickbooks online, very simple for me as a customer). I don't think these guys are the cheapest, but for quality work, great communications, and showing up on time, I'll pay a fair price. Good work, CES. read more

Quick response, got a bid right away. They did the work promptly and I'm good to go! Guys were friendly and respectful. I would definitely use again. read more

Scheduled a 3 hour window for a small job for which I took the afternoon off to accommodate. Got a VM an hour early from Alex saying he's on the way. I tried calling back but no answer, called the company and he's already moved onto another job (before my confirmed time frame would have started). I suppose my small job wasn't enough of a bother. Unprofessional and unreliable. Plenty of better rated electricians to try. read more

Custom Electrical quoted me $385 for labor to change out two ceiling lights in my house. I agreed to the price and they made an appointment for tomorrow to do the work. Now, the day before, they message me and cancel, telling me that my tasks are below their minimum. I replied and asked them why they quoted me a price and booked an appointment if my tasks were beneath their minimum. They have not replied so far. Now I need to scramble and find a different electrician. The new lights were going to be a surprise for my wife. Edit: After I posted the review above the business messaged me to apologize, promised to retrain their sales staff, and offered to do the job at a discount. This won't help me as I already scrambled to find another electrician on short notice, but want to add the update to my review. read more

Custom Electrical Services - Electricians Near Me - Auburn, Washington

See all

I can't recommend these guys enough! We had Custom Electrical Services rewire our entire house about two years ago. They were reliable, polite and did a great job! When the permit inspector came to check out their work upon completion, he told me "This really looks like quality rewiring. Very well done." Today, Custom Electrical did a small job in our kitchen. Like last time, they were friendly and professional. We are quite pleased with all aspects of the job. Well done! read more

Custom electric goes above and beyond to troubleshoot issues. In addition to having fair prices, the technicans are always good about explaining issues and possible solutions. Lastly their call center team is great about following up and scheduling jobs in a timely manner. I would highly recommend them for anyone looking for commercial or residential electrician work in the general Seattle area. read more

I needed a additional outlet in a bathroom. The technicians had to drop the line from the attic, which is difficult to maneuvere up there. It took so time due to the attic build, but my outlet was installed successfully. Their price was more reasonable than the other bids I received. Great service and communications. read more

Custom Electrical Services - New outlet for my bidet. - Electricians Near Me - Auburn, Washington