Helpful & realistic explanation of how my home went from carpet everywhere to luxury vinyl. So easy…read moreto work with.

Customer service (Jackie) was horrible. Her lack of communication with customers needs some…read moreserious review. Carpet installer did a terrible job. He was in our house for 2 1/2 days and never clean up anything and made excuses for almost everything we ask him concerning the installation. They destroyed our woodwork and suggested that we should have KNOWN that this was going to happen. Say what? They also suggested that we (homeowners) were responsible for the repair of the woodwork (baseboards) that they destroyed. I would never recommend this flooring company to anyone. I would agree with the review from Heather K.

When the existing carpet in our lower level started to fail we had to do something. I went to…read moreseveral local places and compared pricing and additional services for the same LVP flooring. We double checked with each as we narrowed it down and it was kind of a no-brainer to choose Carpets Direct. Chris the owner, and DeAngelo the rep answered all our questions in advance...such as moving items out and putting them back in (they do it themselves if we do not choose to), and how many days it would take (they said two and others said four). The pricing was comparable so we went with them. Wilmer and his crew showed up on time and busted their butts and got the job done in ONE DAY! Everything looks great and we could not be more pleased with the company and their people and their work!

Excellent company. I would never go anywhere else. The owner is extremely knowledgeable.read more

I work for myself and part of what we do is display at tradeshows. So I always use good quality…read morewood when I'm building a booth. We display at the international builder show in Las Vegas and also at numerous other shows around the country. So, I go to 84 lumber to get wood and tell the person what I'm doing and I need really straight wood. I let him pick the wood out. First mistake. I get back home and one of my employees start cutting up the wood without checking the quality of it and shortly there after we realize how bad the wood is. So I take it back and get a credit, which is great. They credited me back a portion of the money since it was cut. We decide to change to a pre-engineered wood for the displays so it would be straight. They were going to have to cut them down so I asked could we just cut them down to 116 inches and they said that would not be a problem. Since it was Friday afternoon I said would it be easier to pick up Monday morning and he said yes and then I said will they be ready by 8:30 if I come in and he said yes. So I'm running late on Monday I don't get to 84 lumber until 3 PM and being the Covid situation I just go to the back area where Wood is picked up because I like to minimize the amount of places I go in if possible and since this was already paid for and I have an invoice that shows that I didn't think it would be a big deal. So I get back there and give my invoice to somebody and no one has a clue where it is or what it is. So they just grab the wood and start cutting I noticed after he cuts a few stacks the lengths are not even close to being the same. So I asked him about this and about that time his manager showed up and I was explaining to him how the lengths needed to be 116 and he said he would re-cut them but I said I will just make them work. But they really need to train their guys on how to cut wood since it is a lumberyard. So the manager takes over and cuts the wood and then when all is said and done he asked me who took the order and I pointed out to him Aaron which was on the invoice. He then rolled his eyes. He went and talk to Aaron and I guess Aaron told him that I was supposed to meet him at 8:30 at the front desk and the reason they weren't cut is because it was raining out. I don't see what rain has to do with cutting wood inside. It still could've been ready. I then said whether they were ready or not they still should've been cut correctly and he needed to train his guys how to cut wood. Which I guess he took offense to. I then called Aaron who went on to tell me that I did not follow the procedure of checking in at the front door and if I would've he would have cut the wood for me and we would not of had this problem. In our conversation on Friday he said nothing about me coming to the front door and checking in. I also Saw no signage about this and that procedure was not listed on the invoice. He said the wood will be ready by 8:30 AM. He accused me of verbally attacking the employees outside which I did not do and he was not even present. I was frustrated but I did not verbally attack them. I have never been treated like this at a store in my life.

I went shopping for molding for a small project today. i went to two large box stores with…read morenumerous selections, but not one employee knew anything about molding. At the second store, I not only had to find help, only to discover that none of the three employees could help me. I then opted to see if 84 Lumber could help. I was greeted at the front desk by Bryce who not only understood what I needed, but took it upon himself to show me what I needed, and then he cut me exactly what I needed. I highly recommend 84 Lumber because they actually train their employees! Thanks again, Bryce!!

I was very impressed with the responsiveness of this company. There was a minor issue with my…read moreshower door and I happened to be in the hospital at the time. They met my sister at my house and fixed it with no problems since. Thank you! I would recommend your company to anyone.

We had a delay in the product, and from the time we placed the order to the time we were done was 3…read moremonths. For a panel of glass with 3 clips. Not a complicated order or job. In that time, the business changed hands, and they had a software change. They didn't say, but I think our order might have slipped through the cracks. I am convince though, that it was a anomaly. And that "supply chain issues" might have affected the timeline also. I don't even know what the business name is now...sorry...but I do know where they are located and I would use them again if we wanted another project done. They were absolutely professional and did an excellent job with measuring and the cut and the install! We appreciate quality work!

Hardwood Heaven has a large selection of quality hardwoods. Within its brick walls, there are the…read moredarkest wallnuts, and the pinkest cherries. Furthermore, warps and knots are a rarity!

Every time I go, Mark is always there with the best advice and is the reason I'm a loyal customer.read more

Friendly, efficient and reasonable pricing. Mark went beyond what I asked him to do and understood…read morewhat I was trying to achieve.

Good communication. Knowledgeable, highly competent, fair pricing. I would use them again for any…read morehome repair.

There was a slight mix up with my kitchen cabinets, otherwise I would have rated them 5 stars…read more Very happy with the completed project, Scott was very responsive to all my questions. Though small my new kitchen is beautiful and just what I needed. Scott was very helpful picking materials, etc. Overall a very good experience. Thank You!

We had a small bathroom updated. They did finish it in 3 days, as promised. They also added on a…read morefew extras that we decided on along the way. They also cam back and fixed something 2 months after the project was complete. All of the employees were very kind and professional.

Poor customer service and very expensive. They came out four times to take window/door…read moremeasurements and still didn't get it right. We are now replacing two of the windows due to incorrect installation. Do NOT use!!!!

I called 8 roofing companies and gave all of them the issues I was having with my roof. Neemann &…read moreSons was the only company to come out to have a look at my roof and give me an estimate. They took pictures and explained the issues and then did an excellent repair for a reasonable cost. High recommend!