1. Zeng Countertops & Surfaces

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Lincoln, NE

Zeng Countertops & Surfaces

4.0 (1 review)
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Services - Zeng Countertops & Surfaces

Countertop installation

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4 years ago

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Baths & Kitchens For Less

Baths & Kitchens For Less

(2 reviews)

I had terrible service with my bathroom remodel. They didn't show up at appointed times, did…read moresloppy work that had to be redone. My shower head leaked, back panel cracked, caulking had gaps, and I had to point out that they didn't caulk the tub to the walls and floor. Drywall had to be redone in places, even the threshold to the hallway was done incorrectly and had to be redone. My phone calls were not returned, I had to catch project manager in the office in order to talk to them. It took over 2 months to get my 5 -10 day project completed. I never even got a thanks for your business or sorry for the inconvenience from them. I would not recommend them for ANY job.

I commissioned this company to remodel my bathroom because I wanted a bigger tub to soak in. The…read moresales consultant seemed to understand that was my main goal and gave me a great price that I was very happy with. When the time came for the worker to do the job I was worried once I saw the tub installed. It didn't look any bigger than what I already had even though I was told I would be getting a "soaker" tub (whatever that is.) I asked 2 different people to see a photo of it before it was installed but never got one. Once the job was done and I tried the tub out I saw it wasn't any bigger than what I had as far as space IN the tub. Just more width around the edge. Which I told the contractor. He was going to come up with some options to remedy the situation but did not call back when he promised he would (his first mistake.) I waited 2 days, called the company and was promptly hung up on when I asked for the guy. Mistake #2. Called again and was hung up on before the girl even said anything. 3rd phone call went to voice mail so I left a message. No call back 3 days later. So now I have contacted the Better Business Bureau for a resolution. I tried to do it nicely and deal with the business who was so unprofessional after taking my money and not working something out. I put a negative review on their FB page this morning which was taken down an hr later. So I'm invoking my 2nd amendments rights to notify anyone locally that I DO NOT recommend using Baths 4 Less or their Sunrooms 4 Less branch for anything. If I had money to throw away on something that is not any more useful than what I had, there would be no issue here. And I was willing to pay a little more to get what I wanted because there was miscommunication all around but now I wouldn't work with these people if they did the job for free. Talk about bad customer service! Lesson learned here!

Arona Home Essentials Lincoln

Arona Home Essentials Lincoln

(5 reviews)

$$$

Their customer service is top notch. Whenever I need a major purchase, or want one in the case of…read moremy MacBook I always come here first. I don't mind making the payments (even though they have a 90 day or 6 month Same as Cash option I can't remember which) because I honestly see it as a convenience fee. They deliver it to your home, set it up/build it and if something goes wrong they are right there. I live in Tecumseh and they have delivered my Washer and Dryer (as well as moved them from my old house in Cook to my new one in Tecumseh), my fridge, my stove, my futon, a couple couches 1 of which I did purchase cash, without charge. They are super professional, polite, right there to help whenever I call or need anything and they stand by their items. My washer started making a weird noise a few weeks ago and I called them. They were out here with a loaner machine within just a few days (which with the distance is pretty incredible) and picked up my washer to get it looked over and repaired. They picked it up on Friday and by the following Wednesday they had my washer ready to go and scheduled to bring it back and pick up the loaner machine. No charge even though the problem was a toy jammed in it that my cat shoved under the machine. I will absolutely continue to use this company for any major purchase as you get what you pay for and they deliver on their promises.

I'm moving so told them to come pick up my used mattress I purcbased from them after 6pm. I noticed…read morethey showed up at 11 on my ring camera while i was at work. so I text them and I said hey, why are you showing up at 11 when I said six. And then I said well now let's just wait till Monday and this is what they proceeded to text me. "Don't tell us now we can wait til Monday! We will be there after 6pm!! Play if you want to. We will be there today and tomorrow and Sunday!" never have I been so disrespected and scared at this point. over a mattress I requested they pick up! wow just wow!! Beware of this company! They threaten and bully you!! Very unprofessional.

Zeng Countertops & Surfaces - kitchenandbath - Updated November 2026

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