They moved over to Cross Timbers and Morris Rd area. It is very easy to get to, quick, and…read moreinexpensive. I'm happy with the service!

I love this dry cleaners! They are willing to work with you, friendly & they helped to fix another…read morelarger dry cleaners mistake!!

Customer service is all but nil. We had several towels destroyed over a course of time. The last…read moreone was a big beach towel. The attendant said it wasn't destroyed by them. Showed me a video. Funny thing. We dropped off two of the same styled towel. If they want to stand on their claim over a $14 Sam's towel, I won't be back.

Janet was very attentive & explained the process very easily to my husband and I…read more very clean place, and detergent & softner included with wash which was great! will definitely recommend and be back :)

It's $2 to wash a normal load and then $0.25 to dry for every few minutes. We recently moved and in…read moredoing so we sold our washer and dryer so we've been frequenting here for our laundry needs. I actually like because your able to do multiple loads in the time it would typically take you to do just one. I never have to wait on machines. Although the weekends are busier than the week days but you'll always have a section of machines available for you to use. They even have a small store section if you happen to run out of detergent or softeners. We love it here. Xo.

I have come to this laundromat for years and am disappointed to see that the care of maintaining…read morethe place and hiring good employees has become complacent and has declined rapidly............... From ants and no toilet paper in the bathroom to roaches crawling along the floor to unclean machines, the message being sent is that we don't care about the customer experience. Also, on two separate occasions I have seen bigotry and hate displayed toward diverse white women patrons by the staff. They will smile in their face and then turn around and slander and berate them in Spanish thinking that they didn't understand what they were saying. The owner condones this behavior and covers up for them. Overall, it is a toxic environment for diverse women who aren't Hispanic. I will be taking my business elsewhere. Who needs to be harassed and slandered at a laundromat? There are plenty more around town which embrace diversity and value all of their customers.

We stopped in to wash our 8x10 tufted Ruggable rug, and they have a 100lb washer that's perfect for…read moreit. The place is very clean, and the staff are super nice. We'll come back here yearly for rug washing.

You kidding me!! I was there this morning hearing slamming doors and she told the young girl that…read moreshe couldn't do anything right !!! Yes, the employer yelling at her. And called her a BITCH !!! felt so bad for this young girl. Don't know what this young girl was related to her somehow . We all looked at eachother. Not professional at all. Why would you yell so loud for everyone to hear?

Great service. Quick and thorough. Reasonable prices. I've been using this cleaners for YEARS!!…read moreGreat manager Eric. Always friendly and always easy to work with.

We started using this place a year ago to press clean uniform shirts. The woman who seems to be in…read morecharge said she wouldn't charge a different price for the female and male shirts (the only difference is the side the buttons are on). The first few times she didn't. Last week she charged us twice as much for the woman's shirts. She said they don't do anything differently, but women's shirts are more expensive. Another customer came in behind me and then she tried to tell me the process is different but couldn't say how. They don't even do a good job, we will take our business elsewhere or do it ourselves. Besides the discrimination and dishonesty, the woman was horribly rude; we really regret spending our money here. They apparently don't care about quality or customer service.

This company is FANTASTIC. Their attention to detail is unparalleled. I had the good fortune of…read moreworking with the owners and I couldn't be more impressed. I dropped off 60+ pounds of laundry at 10 am, and it was cleaned, folded , and bagged up and ready for pick up at 7 pm. Stop washing your own clothes, they'll save you SOOO much time . This is an EXCELLENT family run business. Take a weekend off from laundry. You won't regret it . BTW. I'd have paid double what they charged . 5 STARS

They quickly picked up and returned a large order. My clothes were beautifully laundered and…read morefolded. Personnel were friendly and courteous.

Everything went well. From the auto,-open front entrance to the assistance of owner, Eric…read more There are features no other local laundromat has so check it out! Trust me. You won't regret it. Note: There is a barbershop inside!

Found this place through Apple Maps after soap daddy had not attendants for drop off service. We…read morecalled and spoke to Maria... we explained that we needed wash and fold services and early pick up the following day. She said they were closed but we can still come in and they would try to help us. Upon arriving we weighed our bags, we had two tickets. Maria asked us if we had directions on how we wanted to have our laundry washed. They also have 3 detergent scent options! Lavender was the best! Either way, we asked that it be ready by 11 and they were done by 10! Gotta say superb service! When we arrived they went above and beyond with handing our clothes, putting it in a laundry bag! Hanging clothes and also found my daughter's bangles and put them in a separate baggie. They folded kids clothes, adult clothes, and swim wear separate as well. Love the attention to detail. Super thoughtful! On top of all that they also discounted us 15% Would visit again if I'm in the area for laundry. Bri checked us out and she was also kind and accommodating! Thank you for your service guys!

Twice damaged. Had a white suit took it to be cleaned…read more Came back blue. Had to purchase a new suit. They said it was an accident so silly me I tried them again. Guess what. My white suit is blue again. These store doesn't care about the material or the item. Use at own risk. I should have learned from my first experience but I didn't. Sad that I have to go buy another new suit. I repeat. Use at own risk. When it comes back damaged. You can say I told you so.

I've had a few issues here before, like items not being ready when they said they would or not…read morereceiving my entire order and having to go back and find the missing pieces, but I understand current workforce issues so I always let it slide. I dropped off clothing yesterday and said I need to pick them up tomorrow. She said OK, and gave me my claim check. I went to pick them up just before they closed and they said they won't be ready till Monday. It was the same woman and I reminded her that I said I needed this order today. She said they were at the other location and I should go over there to pick them up. I told her I couldn't make it before 7 PM, so please call the other location and ask them to stay until I arrived, she looked like a dear in headlights and stepped away. Then the manager came out and said they would not be ready until Monday. They did not get sorted last night because some woman there didn't finish sorting and I had to wait until Monday to get my clothing. I am leaving town early tomorrow, which is why I needed to get them today. The manager said she had been gone a few days, not sure why that mattered, but neither of them made ANY EFFORT AT ALL to offer assistance except they said, 'we'll give you a discount'. I had clothing I had to have for a work trip. The could not have cared less, or offer any help in making things right. They said my clothes were at the other location and they had not been cleaned. I told them to call the other location and tell them I was in my way to get my clothes. They both disappeared for a few minutes and then came back with the pile of my dirty clothes. That's it. Now I have 12 hours to hand wash, air dry and press my work clothes. I understand people make mistakes, I understand if you make a promise that due to unforeseen circumstances you can't deliver, but when you stand there and say there is nothing you can do, and lie and say my clothes are at a different location hoping I'll drive over there knowing full well they will be closed by the time I get there, that's a really crappy way to treat customers. I know they have a lot of customers and my NEVER RETURNING is not going to make a bit of difference to them, but please DO NOT EXPECT TO GET YOUR CLOTHES CLEANED IN LESS THAN THREE DAYS! They will not deliver even if they say they will. They do not care about customers, they DO NOT CARE about anything but charging you a ton of money.

So far it is great. All my suits, pants and and shirts go there each week…read more Their prices are competitive with GK down the street, and so far they seem to do as good if not a better job. All their cleaning is done on prem, which enables realistic same same day service. I use their VIP service which allows 24x7x365 drop off and auto payment on pick up via their drive thru. great local shop!

Horrible service. If you leave your clothes there for more than 30 days (say you're on vacation)…read morethey throw your clothes out. They don't call you, they just donate them without any notice. So beware. Don't go on vacation if you ever leave your clothes here.

This review is waaaayy overdue! I had found Pinstripes on Yelp and decided to call to see about…read moregetting my wedding dress and veil cleaned and preserved. I have a baby girl, so I wanted to have my dress and veil preserved for her. They have been sitting in my closet for 10 years... I know, I know... you're supposed to get them cleaned and preserved within 2 weeks of your wedding day, but life happened and I forgot until I had a baby girl. Lol... Anywho, the process was so easy! I gave them a call and was able to get a quote until they saw my dress. They would come to pick up your dress so that was super convenient! When my dress was picked up, they looked at it and luckily my dress was still in the same condition it was 10yrs ago! It was still white and had very little minor stains at the bottom of the dress! So the quote I was given ended up being the price, which is very reasonable! You'll have to pay half up front and the other half when they drop your dress off after it's done! It does take a few weeks, but is totally worth it! I highly recommend to anyone looking to clean and preserve their wedding dress and veil!

I chose Pinstripes based on their amazing reviews and the fact that they pickup and deliver - you…read morecan't beat that! I live in North McKinney, and the pickup/delivery process was timely and easy. I had an international beach wedding in December 2020 (yes, in the middle of a pandemic and it was rescheduled 3 times), and my dress had tons of beads and Chantille lace to clean. It also had wine, sand, and random sand brush stuck in it (i.e. twigs, stickers). My dress was cleaned and preserved beautifully in a lifetime guarantee box where I can still see the top half of my dress any time. I highly recommend preserving your dress so you can always enjoy it and maybe hand it down one day. You don't want it to yellow in time! I appreciate the customer service at Pinstripes. When I first called to discuss options, the owner kindly walked me through all of their processes end to end. Their delivery employee was super sweet. They appreciated the business too! I highly recommend Pinstripes to clean and preserve your wedding dress!