Had such a great experience here during a very hard time for my family. My grandfather passed away and we were needing a cleaner for his Army uniform. Since we are not locals, we turned to Yelp for reviews and help finding a great cleaners. My mom and I decided to go here and we are very glad we did. The owner was so nice and respectful in dealing with us and my grandpa's uniform. He had to do a rush and even gave us a couple of extras for exactly what we needed to display the uniform properly. I cannot thank them enough for being so kind and giving their condolences as well as being professional and doing a great job. read more

Literally all of the stains on my clothes were still there after dry cleaning at this business. They were fast and not super expensive however completely not worth it given none of my clothes were actually clean after service here. read more

I have always had excellent service here at this dry cleaners. They also do alterations, which I have been very pleased with. Will definitely keep coming. And recommend to any of my friends. read more

We have used custom cleaners for the last 5 years and they do an amazing job! They are a family owned business that run the shop and are always do such a great job. I was talking with the wife today and they really are needing some help to get back on their feet from the pandemic knocking their business down to a 3rd of what it use to be. I take my husband nice shirts and jackets in. But we now that it's winter I'll be taking in our winter coats for a good cleaning. They also do an amazing job on formal wear. I have taken all of my husbands suits and sports coats to be cleaned and they also come back looking brand new! they also let us know if there is any issues or if we have forgotten to pick up for the month. So helpful honestly. I would suggest everyone take in a coat of two to help out this local business. read more

Reasonably priced, convenient, reasonable and forthright. Although I've had some problems with my tailoring not being in on time, they're very honest about why there's been a delay, and for the price (and convenient location), one can hardly complain. read more

This place is amazing. I am new to the city and needed to find a good and reliable cleaning service and this place is fantastic. They do an awesome job and the owner Rosy is super cool and helpful. This place has some super awesome customer service. I highly recommend this place. read more

This place is just fine! It's a family run business. They do good work, are always communicative and have called me when there is anything they are unsure about regarding my clothes. I've had many repairs here and zero complaints. read more

This small business is great! I've been coming here for years. The location is perfect for snagging a snack, and the turnaround time is quick. Professional, affordable, delightful. Close to downtown. Highly recommend. read more

Awesome new downtown dry cleaner, alterations, laundry services, etc. I've had an alteration and dry cleaning service already and they are as good as it gets! Excellent downtown location so I don't have to travel far. Thank you for coming downtown! Better yet, they have a clean site and are very professional and know customer service. I asked for a rush on my alteration and they did it with no problem and the work was outstanding. They are reasonably priced and convenient. I nominate them for some of the best customer service in the city. read more

Very nice, excellent customer service. My only issue is that the clothes smelled very strong. I'd love to have the option of unscented products. read more

These guys are convenient and fast! (even with all of the construction, you just take Lomas or Lead/Coal to 6th or 8th) My clothes always come back looking great and they never break or lose my buttons. Thank you! read more

Custom Cleaners - Super easy to park and get to also. Avoid the construction by taking Lomas or Lead/Coal to 6th. Easy, peasy. - Sewing & Alterations Near Me - Albuquerque, New Mexico

Wonderful service. I've taken suits, dresses, and costumes here many times to get cleaned. The items are always ready by the time listed, wonderfully cleaned with no hassle, and the prices are relatively cheap. I'll be bringing my dry cleaning here from now on. read more

Reasonably priced and convenient downtown location with... wait for it... PARKING!!! Turnaround time on my ironed items was good. They did a good job on my shirts and chinos and honored my special requests without problem. I liked getting a printed receipt that showed the pickup date/time as well as the cost. Good experience all around. read more

This is by far the very best dry cleaner in Albuquerque. They are fast and professional. Their prices are very good. The staff is very friendly. This is the only place where I will take my clothes. I've used them for about three years since they opened. I've never been anything except extremely satisfied with their service. read more

Best dry cleaning in Albuquerque and great customer service! Perfect downtown location.

I was glad to find this dry cleaners with a super convenient downtown location. Their prices aren't the cheapest in town, but they're very reasonable for the location. Much better than Marina's. The owners are both friendly and professional. We've been happy with both dry cleaning and laundering. read more

Great customer service. In and out with no issues to report. When the rest of my family moves this will be our go to place.

These folks were so friendly and helpful! I had a dry cleaning emergency -- I needed table displays cleaned ASAP for an event early the next morning. I dropped off at 4 and they had it ready for me for my event. Cannot thank you enough! Great service and family feel. read more

DO NOT BRING YOUR CLOTHING HERE! I have had better experiences at the DMV. On Friday morning, I brought in a pair of jeans to have tapered and another to have two pen cap sized holes patched (actually, one hole and one worn spot that I wanted to preemptively stop from getting worse). Then I told her the jeans to be repaired are to be the sample for the other jeans to be tapered (one was slim and tapered, the other was a straight fit through the legs). She said no problem, you can pick them up Monday. I show up Monday and they aren't ready. This time it is the man (the other owner). He tells me that she shouldn't have told me they would be ready by then. Okay? No phone call? Fine. The next day, I get a call from the woman saying one pair had been repaired but the other couldn't be tapered because they were the same size as the model pair. I told her that that is impossible simply by the design of the jeans. One was straight leg and the other tapered. She would not listen and brushed me off. I show up later to pick up my jeans, and I show the man the two leg holes on top of each other. There is over an inch difference between the leg holes. I asked if I was missing something or misunderstanding. He wouldn't answer me, he just kept telling me "well what do you want me to do?" I could tell that he was getting upset with me that I am trying to figure out why they lied to me about the size and not being able to taper the jeans when it was patently clear that they could be tailored. Then I grab my other pair of jeans to review the repairs. There were two spots I wanted fixed, neither spot was larger than the circumference of a pen cap. Both spots had been patched with horribly sloppy work. The patches were about two inches long by an inch wide and there was stitching running across the entire area of the patch in careless, random patterns with thread that didn't even match the color of the surrounding area! It was obvious that the tailor did not care how the repairs looked. Let me remind you that you would be able to cover both wear spots with the tip of your pinky finger. Shocked at how sloppy and callous the repairs were, I asked the man if this was an acceptable repair. He got mad at me again and then went as far as accusing me of doing this before! This was not only dishonest but disrespectful. I asked to tell me when I had done that before. He had no response (because I had NEVER done that before). I then asked if I was being unreasonable about the repair and if this was typical of a repair as I didn't know. He refused to answer and instead said "well, what do you want me to do? Get on my hands and knees and say 'im sorrrrrryy'?" I could not believe what I was witnessing! I wanted some customer service. I wanted him to tell me that this was not acceptable as a repair and that he was sorry for that and would do what he could to rectify such a horrific tailoring as well as own up to lying to me about the other pair of jeans and righting the wrongs. He was clearly not going to do any of that. I couldn't even believe that a grown man with a business would resort to such juvenile and disrespectful behavior. I grabbed my jeans and left. I have never been so disrespected in any establishment in my life. The woman has always been rude, short, and of little interest in anything I have concerns about. She lied to me about the time of pick-up twice now, she lied to me about the jeans being the same size. She couldn't even write up the ticket correctly because she was so preoccupied with her day-time TV shows. The man has always been short, disrespectful, and confrontational. Neither one will apologize about anything that is clearly wrong on their parts and both are incapable of showing any sort of professionalism. There are a dozen other dry-cleaners/tailors downtown that I have been to that all have been great. If you don't want your things destroyed and then disrespected by the employees, go to any of these other dry cleaners and save yourself the hassle and disappointment. I will never go back to this place and neither should you. read more

Custom Cleaners - DO NOT LET THEM TAILOR YOUR VALUABLES! This is their attempt at patching a wear spot that is smaller than the circumference of a pen cap. - Sewing & Alterations Near Me - Albuquerque, New Mexico

The people were very helpful and also helped me out decide what should be dry cleaned which helped out in price. Left very happy and clothes were clean. read more

Awful, awful. My expensive suits were returned to me with chemical residue/staining on them. Dark suits. White residue/stains. Not acceptable. Owner had the audacity to blame me and question me regarding the problem. The issue was clear, yet this jerk would not accept responsibility, offer an explanation, or offer any sort of customer service oriented resolution. I had three years with no issues at my former neighborhood dry cleaner. Not one problem. Then I move and try this place in my new neighborhood, and they mess up my suits. Worse, they wouldn't even acknowledge it. Not cool. read more

I don't understand the good reviews. Whenever I test out a new dry cleaner, I start with clothes I don't care about. I'm glad I did. I brought in cashmere gloves and they came back smaller! I can barely fit into them. Now I need to wash the gloves and block them. A wool skirt came back with a damaged zipper pull and a torn seam. And there was dirt on the front! Won't be going back. read more

Custom Cleaners took my 100 year old, family heirloom quilt and completely removed the yellowing caused by age. They carefully ordered a custom size box to preserve it and charged me a very reasonable price. Can't say enough good things about the courtesy and patience of all people I have encountered who work there. They deserve as much business as they can handle. read more

Would give this place 0 stars if I could! Terrible, unprofessional, and a waste of time - if you're looking to get an article of clothing tapered/repaired, you're better off just watching a YouTube tutorial on how to do it yourself!! read more

Best dry cleaning in Albuquerque! The owners are kind and personable. We have never had any issues or concerns. Always perfect. Well priced. Quick turn around. Five Stars in Every Way! read more

This is a wonderful place to do business with, with reasonable pricing. The staff is always knowledgable, helpful, friendly and timely. My husband recently left an important item in the pocket of his pants. They swiftly phoned us to alert us that the item was located while the pants were being laundered at their larger Zuni location. The central location phoned to alert us, and had the Zuni location place it at the desk for us to retrieve, they also had us authenticate that it was the correct party who retrieved the item! Now that is stellar service!!! We've taken many items there, even my wedding dress to be cleaned and stored in a memory box. This is where to go in ABQ! read more

Owner is a real jerk. He blamed me for losing money on alterations that were shoddy. I had a dress shortened and it was hemmed crooked not once but twice. Will never take my business to them and will advise others to do the same. They are fine when there aren't issues but have deplorable service when there are problems. read more