Very helpful. I took a dress in to be altered as the waist needed to be taken in…read more The owner took the time to suggest adding straps for comfort and adjusting the waist in the back, rather than along the zipper for a more affordable fix. They returned my dress within 2 weeks and it looked perfect. I highly recommend this shop Thank you!

The alterations were perfect and I was so impressed that they were able to do 3 pairs of pants in…read morevery short order...I was pleasantly surprised that I was able to pick up the same day within a couple of hours. Even with a rush charge, the charge was very resonable.

Rescued my wife's favorite winter jacket with a new zipper. The work was speedy and professional. I…read morewill go back at any time. I have any issues they can address.

Ruined wedding dress??? I have no idea if a better seamstress could remove what he did to my…read morebeautiful dress! I will find out. His work was pricey, shoddy, done with scraps and hastily whipstitched in. He used the wrong COLOR of fabric to make insert panels for modesty. Into netting! I loved this dress and now it looks like garbage. Here's hoping someone better can fix this!

After a major lifestyle change I had some pants that no longer fit. Too expensive to just get rid…read moreof and replace. Next best thing? Alteration. Took a shot in the dark and stopped here. I was met by the owner, cheerful and smiling. Tried on, marked and paid for. I'm in no hurry so whenever. Ok come back on ... calls the day before she's having problems can I wait until she returns from a trip. Sure no prob as long as I get them back by... I show up and they're ready. She explains the situation in detail. They're still a little loose - wash and if they're still loose we can take them in more. So you're asking why the great review? She communicated! I didn't show up and told - oh they're not ready come back... she did a great job on the pants and will alter them again if needed. To me that says she is willing to go above and beyond to make customers happy. It's not what happens, it's how do you fix it.

I set up wedding dress service months in advance. she triple booked fitting time so her ability to…read morefocus on fitting was sloppy and anxiety provoking. By appointment only. She is very friendly until she's not. When I requested a "work guararentee as she requites FULL payment prior to the work on a $4000 dress, she refused to say, " I guarantee my work. Instead she said, "you can take it somewhere else ". I chose to AMEX it instead of cash (to protect myself) anyway, next day, she texted me - "you threatened me and so I can't do your dress. I tried to reason with her but she said she can't because she doesn't have to guarantee her work. I have 1 month to my wedding. She was smug and righteous. all because I wanted her to tell me "don't worry, I wont treat your dress like I just treated your fitting". BE CAREFUL. When a retailer service provider feels that requests for a guarantee for not damaging your property is a threa... instead of understanding business practices and legal liability. Yes- if you ruin the dress- you pay for it. I have never sued anyone in my life. business experience- people guarantee their work. What threat?

Came through in a pinch. I called around many said suit alterations would take a month. The lady…read morehere said she would get it done in a week. Perfect as I needed it quick. She measured my pants and when I went to try them on after they are great. She even shrunk the legs a bit, I don't know what it is called.

Took in 3 pairs of pant to be hemmed. Was an easy experience and timely and the work was done…read morebeautifully. Thank You so much!

I was so happy to find Jade. She is body positive and very welcoming. I've never had anything…read moretailored since my wedding dress, and I was a little afraid of having someone look at how my clothes fit me. When I saw name of this business, and read the description, I knew this would be a person I could feel comfortable with. Of course, she also did a great job on my pants! Quick service, and my pants fit better now!

Jade responded quickly to my inquiry. The consultation was friendly, detailed, unhurried, and…read morepresented options that would never have occurred to me. It mattered to them that I wanted to repair, rather than replace, a long-held piece. In the end, they managed to preserve the original leather collar, despite it being badly damaged, reversed it, and only patched the (new) underside where the fix is all-but-invisible. Done in under 6 hours. Recommended in the highest possible terms.

Olga is an amazing educated tailor! I bought a formal dress at Dillard's. This dress was beautiful,…read morebut it wasn't perfect. The length of the dress was uneven and extremely long, even wearing 4.25" heels. The dress was layered and loose, and that made the job challenging. However, I took the drees to Olga. She patiently took the time to take the correct measures and pinned the bottom to keep them steady. I was able to noticed she's a PERFECTIONIST, for she make sure every detail of the dress was covered. I picked up the dress within a week. She did an EXCELLENT job on taking it in and hemming the length. The stitches weren't noticeable, the dress was PERFECT!!

Olga was amazing! My wedding dress has SO MANY LAYERS, and she was able to get all my alterations…read moredone in just over a week! She is great at what she does, the dress was perfect!

She did a decent job but was constantly pushing back the pick up date. She was not even apologetic…read more- very little competition in Rio Rancho. I would rather go to Albuquerque and get better service.

Several items were brought in individually for repair. Hawk jeans back pocket ripped from the main…read morejeans. Zipper replacements on heavy weight hoodies. Quality work was done on all items. I was amazed at how reasonable the price was.

She is very straightforward and moves quickly which can be off putting for some people, but she…read moredoes great work at an excellent price! Just don't expect to chat.

Kim is the greatest. She does amazing work & is so reliable. I highly recommend her…read more Carmen

Horrible customer service, polite enough--but not helpful. I grazed around the store basically…read moresizing and fitting myself...disappointing and I left frustrated.

When I walked in I felt like I did not belong there. The lady who helped me was very rude and made…read moreme feel that I could not afford the suit. And she was rushing me when no one else was there. I went somewhere else and walked out on her. Horrible experience!