I will start by saying that Darrel does good work, so my wife and I became repeat customers. He put tint on my windows, did my spray on bed liner, and installed a bed cover, window tint, and a swing case on my wife's truck. However, I paid up front for a bed cover which could have been ordered from multiple sites online that guaranteed delivery in 4 days. 26 days later, there was no bed cover to be had. I asked to cancel my order so I could order it myself and I was told he did not have the money to give back to me. I have been back 2 times in the last 10 days, and he still does not have the money. The last visit consisted of him cussing me out for not being able to compete with online sites, the same ones he could've ordered it himself from. I now have to resort to legal action just to get my money back. It should not have been this hard. I could make speculations about him using my money to fund another project in his shop and didn't have the money to order my cover and had to continuously give excuses why the cover had not arrived yet, but I won't.
When talking about it with a friend of mine, the same thing happened to them here with a leveling kit, so this was not a first time for him. read more
