1. Custom Bandag

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    New Windsor, NY

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    Custom Bandag

    5.0 (1 review)

    Services - Custom Bandag

    Tire balancing

    Tire repair

    Tire rotation

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    9 years ago

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    Vails Gate Tire & Auto

    Vails Gate Tire & Auto

    4.7
    (23 reviews)

    We love John at Vails Gate Tire and Auto. They never do more work than needed and are fair with…read moretheir prices. John treats you like family. I was also very happy to see that when driving my car out they had put a seat protector so that nothing got on the seat. That's how it should be!

    I had a very disappointing experience at Mavis Tire in New Windsor, NY, and I won't be returning…read more I made an 11:00 AM appointment on Friday, July 3 to repair a slow leak in my front right tire. A simple tire repair should not have taken 2 1/2 hours, yet that's exactly how long I was there. What I don't understand is why the technicians spent time opening my hood and inspecting mechanical components that had absolutely nothing to do with the reason I came in. I wasn't there for a vehicle inspection or maintenance--I was there to have a tire repaired. My tire should have been fixed promptly, especially since I had an appointment. To make matters worse, I was charged $43 to repair a tire with a nail in it. Most reputable tire shops charge around $20 for a standard plug-and-patch repair. The biggest disappointment came a week later when the tire started leaking again. I had to take my vehicle to another tire shop, where they repaired it correctly. While waiting, I also noticed that the customer experience left a lot to be desired. The restroom was dirty, the waiting room had uncomfortable chairs, and the television was broken, making an already lengthy wait even more unpleasant. So, after waiting 2 1/2 hours, paying what I consider an excessive price, sitting in an uncomfortable waiting room with a dirty restroom and broken TV, and then having to pay another shop to repair the same tire correctly, I have to ask: Why would I ever go back? Based on my experience, I cannot recommend this location.

    Mavis Discount Tire

    Mavis Discount Tire

    2.5
    (111 reviews)

    Not trustworthy. Recommend unnecessary repairs and don't do quality work. Poor customer service as…read morewell. Manager made it right though and all is good.

    Stay away from the Mavis in New Windsor. My son took his car there for an inspection and they told…read morehim he needed a brake fluid service and rear brakes. I just did the front brakes and checked the rear brakes while doing a brake fluid flush a month ago, all the pads and rotors were well above requirement, but something could have frozen up so when I did the rear brakes today. The rotors and pads were still all well above the requirements to pass. I went to Mavis to speak to a manager and was told they failed because of a score mark so shallow it would be hard to feel if your eyes were closed on rotors that were otherwise in good condition . I asked him to explain how such a shallow score mark on an otherwise good rotor with evenly worn pads could possibly pose a safety issue and he could not answer me, he said it was at their discretion. Here's a shocker an elderly woman just brought her car in for an inspection and guess what, she needed brakes too. She overhead me and asked my advise and I told her to take it to elswhere and recommended a local shop I use. I usually stay away from shops like Mavis for just this reason and always use a reliable local mom and pop shop for any work I'm not comfortable doing. Unfortunately he needed it done on short notice and I had just checked everything so I couldn't imagine it being a problem, but these franchise shops prove me wrong once again. I would give zero stats if it was an option.

    Meineke Car Care Center

    Meineke Car Care Center

    4.0
    (20 reviews)

    Do you know that feeling when you are on the highway, far from home, and all of a sudden your car…read morestarts making a horrible shrieking sound? I hope you don't. It's a terrible feeling. But should you ever find yourself in such a spot, the answer is simple. Slow your roll. Exit the highway as soon as possible. Find a mechanic to patch you up and get you back on the road. Oh yeah, and pray to god it's not Saturday, since most reputable mechanics take their weekends off. Well, on a recent Saturday such a fate befell me and my poor Mazda5. The car is old, but in good repair. It's serviced regularly, and just recently got a clean bill of health. So that brain twisting screeching sound was really quite a mystery. Did I mention I know nothing about cars? Still, I pulled into a nearby Denny's to look under the hood to see if anything was clearly broken. I looked under the wheel well to see if some piece of metal snapped. And I saw nothing. So I hopped on the Yelp app and found that the Meineke next door was not just open, but also well reviewed. The team there saved my life. Not literally of course. As it turned out, my life was never in danger. But they were able to get my car on the lift, and take it out on road, all within about an hour of my showing up. They determined that it was nothing. Maybe it had been something. Whatever small piece of road debris had gotten into the wheel well, had apparently worked itself out. They could have told me something was wrong with the bushings. I could have been taken for hundreds of dollars at that moment. But instead, they sent me back on the road with a smile, and refused to take any money for their time. Sure, they didn't actually fix anything. But their trained eye gave me peace of mind. And that's worth a lot. Thank you random Meineke. You guys rock.

    They saw me at the end of the day which was cool, but I came in for a tire that keeps going flat,…read morelow brake fluid, and worn pads/rotor. I ask if they found the hole in the tire and they tell me it's the TPM sensor and it's gonna be expensive to replace. I've been filling the tire up with air every 2 days for weeks. Either they didn't even look at my car or they don't know what their doing. If you don't got time at the end of the day to look at my car that's fine, but don't lie to my face. *Update* Went to another mechanic and they said I had a bad tire valve stem and replaced immediately.

    Custom Bandag - tires - Updated July 2026

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