Wasted my time and gas going there. Don't be fooled by the fancy website or clean invoice if you…read moremake an order and appointment on line. The day prior, I was told I quote "we're ready for you" after I confirmed over the phone if the order was fulfilled, the tires there, and my appointment time. I drive there, the place does not look like the pictures on the web site, and the person I spoke to on the phone tells me to my face, she doesn't remember talking to me. I'll have to wait "two hours to get the tires from our warehouse" Total scammers. SMH.

I'm way overdue giving Elsy a shout out and was reminded about them when I noticed them listed as…read moremy service center on a carfax email. I think my last time in was Spring 2020, and things were chaos in northern NJ around then... I'm pretty sure my first stop at the shop was for some silly repair and I opted to just wait in their seating area for a couple hours. My first time there I saw something that made me really appreciate how this shop operates. A lady had an issue with her car and the folks called around a bunch of scrapyards/used parts options, finding the cheapest parts in like Long Island or something, and could have gotten it there in time to repair same day. She couldn't afford it, and they pitched a financing option. They straight up refused to just replace the tire because a damaged rim would just tear it apart and whatever the underlying mechanical issue it had was unsafe to be on the road. A sketchy place might be fine with making a sale, but seeing how hard they tried to get her safely back on the road made me trust I wouldn't be upsold or lied to. Elsy does a lot of fleet maintenance, so their parking and lifts often have vans in them. They're also a "tire shop" but don't let that dissuade you if you need more than new tires and brakes. I've had them do all sorts of non-tire repairs and maintenance on my abused Honda - engine mounts, A/C leak, wheel bearing, oil changes... If you decide to wait for your car there, they have a coffee maker, a TV, and wifi. If you need to get to the train station down the road, they'll either call an uber or drop you off so you can get wherever you need to be. It's not as fancy as getting your work done at a dealership, but they offer basically the same perks. The Yelp tag is also very correct in this being a family operation - Jose and his son Chris were so nice and knowledgeable, and really make you feel like family. I hope the old man is enjoying his time with his granddaughter more than hanging out in the shop! Millie at the front desk is absolutely delightful and a total rockstar with all the office tasks she has to juggle. I wish every mechanic was as reliable and honest as the folks here.

As soon as got there, someone was available to help us. They are reliable and answered all our…read morequestions. We came on a Sunday afternoon and they were open! This was helpful because many tire shops are closed early on Sundays. We were able to buy a tire and they were at a reasonable price. They were a bit busy but kept the cars moving quickly.

Worst customer service, the guy on the phone just have no people skills he looks and acted like a…read moremiserable person. If you are miserable with your life don't put that energy on other people. Paying customer too smh

If this place was your last resort I'll pray for you. They're overpriced. Came because I had a tire…read morethat had a big screw and went flat. Charged $100 for a tire that has not even 1/4 of its life left. When I could find the same thing for $50 elsewhere. If I was able to go elsewhere I would've but obviously I could not in the condition the tire was in. Do not consider this place a go to for emergencies, they love taking your money.

Open on Sunday! The service was courteous and efficient. They did was asked to be done and didn't…read moretry to sell you something that you didn't want.

We discovered we needed a new tire on a Saturday afternoon, and since we were planning a long car…read moretrip the following day we didn't have any time to spare. Susannah and her team got us fixed up quickly in a are friendly and efficient manner. We are very pleased with their work.

I got scammed here on Friday. DO NOT GO HERE PLEASE ! I will NEVER return. Eduardo and the Head…read moremechanic stole my money. They made up a lie to charge me for something that wasn't wrong with my car. DO NOT GO HERE, SAVE YOURSELF PLEASE ! They steal money from poor people.

Since I'm working literally around the corner, this was a no-brainer to fix a tire that was…read morepunctured on my was to work. I drove in, got served within 30 minutes for $30 and was out the door and back to work without a hitch. Everyone inside was friendly knowledgeable and responsive to my needs. I have already recommended them to others and am glad I chose them before the others in the area.

Brought my BMW there cause i needed my turbo coolant line, valve cover gasket, and water pump…read morechanged. i get the car back with no ac i had to pay to fix what they broke, needs wheel alignment now after they took everything off, brought the car with 7qt liquid molly and it was low by 2qts, blue antifreeze and they put green which ruins these cars! i used them because they are local and i delt with the terrible work they do. im done never going back ill just take that lost cause if i bring my car back i know they will continue to damage my cars. beware

Great prices and excellent job very clean work is a family own business I will recommend to anyone…read moregot in and get a quote

Such amazing service, in and out in under 20 mins and they patched the hole in my tire. Love that…read morethey didn't try to upsell me or over charge me. Amazing value. Thank you!

Always reliable and professional! We know we could always trust Mike and his hardworking Team! We…read morehad our tires repaired quickly & at a great price and we're so excited he has a mechanic in house now! Highly recommend them!

Place is great! Mike is the best! Service is fast and attentive. They are very reasonably priced…read moreand don't try to screw you over. Best tire place in the Ironbound!

I did twice wheel alignment never gave me paper what they did on alignment other location is better…read morestarted going Bloomfied better service and route 46

Excellent customer service! Had me in and out in a very timely manner- friendly and helpfulread more

ECP Auto Service is the most professional, reliable, honest and reasonable pricing for repair…read moreservices I have "EVER SEEN." The owner Frank is a very polite person, who always makes time to interact with customers. But he is also a very busy man. Working with his specialized mechanics team, in order for them to operate like a well oiled machine. He listens very carefully to each customer as they explain what mechanical problems they are having with their vehicles. Then I watched him several times in the couple of days while at his shop. Start visually investigating what the problem could be on whatever car came through the service station. Then if necessary he would perform a diagnostics test to locate the exact problem that needed to be fixed. I then watched him and his team of mechanics with a limited but reasonable amount of time, locate the exact problem and make the necessary repairs. I was amazed, because they knew exactly what they were doing and before you knew it the car had been repaired and on its way out of the shop. Every customer was happy and extremely satisfied with the professional work and reasonable price the paid. All his mechanics are every friendly as the video I have presented here will show as my car is on the lift being repaired. You will find "No" better car repair shop than ECP Auto Service. This i guarantee.

Awesome Frank and all the people there are wonderful Excellent work and fair prices. Trustworthyread more

Mike and his team are magical, I presented them a very difficult task of making the wrong part fit…read moreand become the right part. Unfortunately when dealing with a 40 year old vehicle, many parts are discontinued - so you have to get the best supplemental version. Mike seamlessly did the impossible. His team not only made it work but before chalking up a win - continued to check to ensure that the work was solid. And it was - it ALWAYS is.

I've been taking my Honda to Mike's Auto Care for over 10 years, and I wouldn't trust anyone else…read morewith my car. What really sets Mike apart is that he goes above and beyond. When one part on my car broke, instead of just repairing it and charging me, he took the time to call the dealership to see if there were any recalls. It turned out the part was covered under a recall, which ended up saving me several thousand dollars! Mike always takes the time to explain what's going on, never pressures you into unnecessary repairs, and wants to help. He cares about his customers and takes pride in his work. I highly recommend Mike. He's kept my Honda running great for years, and I'm grateful to have found someone so dependable.