After sending out a request through Yelp to have my windshield replaced, Ultimate Collision Repair…read morereached out. I had a typo in my vehicle year, Bart reached out to verify the year. Set up an appointment and we were good to go. Came in for the appointment and about 45 minutes later, I was on my way. Friendly place, great work, and a really good deal on my windshield replacement. I highly recommend Ultimate Collision and Repair.

This is the third time I've had one of my cars fixed by Ultimate collision and every time I've been…read moreso satisfied with the great job that was done. They are quick and very reasonably priced. This last time they even fixed a clip that was missing from my right front panel, and they did it as a courtesy and for free. Such great people. I highly recommend this place if you need any body work done on your car.

Fantastic work! My Mercedes had a couple dents and deep scratches on the hood, front and back…read morebumper scraped up. My car looks brand new! Great price as well!!! Mike is a nice guy, fair and honest! Definitely recommend this shop! You won't be disappointed!

The back end of my Jeep was getting pretty badly rusted from the Illinois winters and Mike and his…read moreguys cut all that stuff out, welded in the new body mounts and OEM sheet metal as well as adding new steel in some areas that only came to light when they started getting into it. They performed the repairs quickly and at a very reasonable cost. My vehicle got a new lease on life!

Flawless execution! Came to my location and can't see any evidence of dent!…read more Highly recommend!

BEWARE! I decided to Use Pro Paint(Location: 570 Rock Road Drive, Unit P) to Paint my Jeep. I dealt…read moredirectly with the Owner Mario Gonzales and we had agreed on a price of $1300. It was to have been completed in a month. He had seen other Jeeps that I had done at other local Shops and he assured me that his work would be as good if not Better! It wound up taking 9 MONTHS! And the product I got back was probably the WORST Paint Job I Have EVER Seen(See Pictures). Everything from No Prep Work to Painting Over the Stock Decals(Again, See Pics)! And when I was told that the Jeep was FINALLY Done, I showed up to pick it up to be told that the Hood Cowl still needed to be "Wet Sanded". After Finally being forced to Demand the Hood Cowl, 2 Months later, I was handed it back unprepped, unpainted! Then the Final Kick in the Shin is that after waiting 9 Months plus an additional 2 Months while they gather all the parts they took off to get the Jeep "Paint Ready" and Getting a Sub-Earl Scheib Paint Job, they couldn't find 18 Parts(See List), including the Back Seat that were missing off of the Jeep when I went to Pick it up(Probably due to the Jeep sitting outside without the Supplied Hard Top for 7 of the 9 Month's they had it). I have Never dealt with such an Unprofessional Business before in my 55 Years. If they were to offer to paint my next car/jeep for free, I would RUN! I also want to say that this should not reflect poorly upon Pro Paint Location in Woodstock. The Woodstock location does Wonderful work and is fairly priced. And Raul there is a Master at Paintless Dent Repair! He sold the East Dundee Location to Mario and Everything has gone Downhill since.

Bob did great work on my cars through the years and his son Mark has continued to do superior workread more

Dropped off my truck for them to paint my bumper and replace my tail light no my 2921 Tacoma. They…read moredid a great Job paint matched and as a bonus they even cleaned my truck!

i requested an estimate they said they would call back in 5 minutes i waited an hour called them ?…read morehe gave me the price then said it would be an additional 100$ for an oil change when the oil would already have been drained his total price was in line with other shops until he quoted the 100$ extra my final choice was a different shop that was 225$ cheaper for the whole job and they explained it to me which i was already well aware what was involved. remember people are more educated than before with the world wide web and chat gpt i had read previous reviews and was set to go to your shop until the added 100$ i did not mind calling back i understand your busy

Our car started making a rumbling sounds after a road trip to minneapolis. We called around and…read morethis was the only place that could take us the same day with a loaner. They were able to repair by the next day and the price seemed fair, especially with the 15% discount. We know where to go the next time we have a car emergency!

Took about a week for bumper repair, looked great checked the paint and everything plus they…read morecleaned my car mats

Eddy did a great job and made the car look new! Highly recommend. Hr was fast and efficient making…read morethe whole process go smoothly

I could not be happier!!! Brandon arrived right on time (he came right to my house!) and got right…read moreto work. He was extremely friendly and did an amazing job. I had a handful of very small dents and he got rid of every single one. You can't even tell they were there. If you need PDR I highly recommend total Collision and PDR!

WHY MY REVIEW MATTERS: Because I was paying out of pocket, not going through insurance. This is my…read morefirst-hand experience. I do not recommend this business. I try to be very disciplined in leaving 1-star reviews, but this business deserves it. I came in with a scratch that started at my driver-side door and ended on my passenger door. I was quoted and given an estimate by an employee. I called back to schedule a drop-off and a woman who called herself the owner was so difficult to speak with. Not only did she over-talk me, but she bad-mouthed her employees. She followed by saying her employee shouldn't have given me an estimate. I said, well why is the employee working there then? The owner replied, "Well she's new." To which I responded, "Well why was she left alone then?" I continued, "I have an estimate in the name of the company and I'd like to drop my car off and for the estimate to be honored." After going back and forth for 18 MINUTES, she finally agreed to "allow" me to drop my car off so that SHE could take a look. I got to the business, and the owner was even ruder in person. Then she said, well this quote is no good. Let's walk outside so I can give you a real estimate. Then she said, what [former employee] quoted you doesn't cover repair. So the scratch will still be there. After more back and forth arguing bc she wanted to double the price on me even though I was holding the work order in my hand showing her, I just left. My time and well-being are too important. I saw other negative comments about storage fees being 3x the industry standard - it's true ($110/day). I saw comments about the owner being unpleasant - it's beyond true. Avoid this place. It's not worth the price or the headache.

I have used various repair shops in the area. I had an accident and used Total Collision for the…read morerepairs.. Dean Zahir and the team were very professional. They actually really cleaned my car after the repair. First class service Quick turn around time... They went above and beyond. Thank you

Great customer service! They fixed my dent in one day at a reasonable price after comparing other…read morerepair shops. Plus they provided me transportation.