One day, my dashboard suddenly started flashing the brake warning light. I found this shop on Yelp…read morenear my job and gave them a call to see if they could take a look at my car. They checked my car, gave me a quote and provided feedback regarding what the car actually needs. I spoke to my brother and went to another repair shop where they priced it much higher. So the following few days I called back to bring in my car for service. Craig reassured me that the brakes were not issue but other issues would be the issue and make the car unsafe to drive. They were kind enough to lend me a loaner car for the weekend, and to my surprise, I got a call Friday evening that my car was ready for a pick up! The whole team was super friendly, it's a family owned business and it shows. They have me a clear itemized breakdown of everything that needed work, no pressure or upselling and were very accommodating throughout the process. Overall it was a smooth experience, and I look forward to coming back when needed!

Repaired my tire for free even though I didn't purchase it there. Wonderful customer service. I…read moreknow where to go when I need new tires.

Very disappointing experience with my Tesla Model Y. I specifically brought the vehicle in for a…read morecontrol arm noise coming from the driver side and clearly explained that upon arrival. The shop diagnosed and recommended replacement of both the driver and passenger lower control arms. I ultimately approved repair of only the side making noise for approximately $697 (versus the $1,394 they recommended for both sides). What bothered me most was that after the repair was completed, the technician test drove the vehicle, yet nobody informed me before making payment that the exact same noise was still present. I personally discovered it myself within less than 10 feet of driving out of the shop and immediately returned. The lack of communication regarding the unresolved issue felt very misleading and frustrating. Instead of taking ownership of the failed diagnosis or communication issue, the owner Elvis became defensive and stated the reason the noise remained was because I was "too cheap" to do all the work (both side, $1,397). He also suggested I should have replaced the upper control arm as well, despite the fact that they never diagnosed or recommended prior to the repair. I ultimately took the vehicle to the Tesla dealership, where the upper control arm issue was addressed at a significantly lower cost. While the lower control arms may have shown signs of wear, replacing worn parts that are not actually causing the customer's complaint makes little sense from a diagnostic standpoint. Based on my experience, the process felt more like guesswork than properly isolating the actual issue. Customer service was ultimately arrogant and unprofessional. Based on my experience, I would be very cautious bringing a Tesla here.

If I could give more than 5 stars, I would. KCC Auto and Elvis are the gold standard of what an…read moreauto shop should be--honest, knowledgeable, detail-oriented, and deeply experienced, especially with luxury brands like Porsche. After being let down time and time again by the dealership, I finally found a team I can trust. Elvis didn't just save me a huge amount of money--he saved me the typical headaches that come with Porsche service. I even stayed nearby for three days while they worked on my $100K vehicle because I knew it was in the right hands. This shop is a rare find. If you care about quality, professionalism, and people who truly know what they're doing, KCC Auto is it.

I needed to fill my tires with air, I drove past Discount Tire and the line was very long and did…read morenot want to wait. Went to Belle tire and they have a self serve air. I needed air twice this week and both times nobody was using the self serve air. You will need to do it yourself. Discount Tire has a employee do it for you, but if you don't want to wait try Belle Tire

I purchased tires for both of my vehicles there in the past couple of years and everything was…read moregreat. Since that time both of them have had a nail or something in the tire. I went back to Belle for both repairs and each time I was impressed by the service I received! Mike took my call, set up an appointment and handled the repair. I would HIGHLY recommend this facility. Friendly,knowledgeable and efficient staff! Keep up the great work!!!!!

Great customer service. Great communication. I bring all of my vehicles (6) here without hesitationread more

We are very happy with this company. We dropped my car in for the air conditioner to be repaired…read more Robert was wonderful. He explained everything thoroughly. The price was reasonable. The service was wonderful. When we picked up the car, Joy was very friendly and knowledgeable. We definitely recommend bringing your car here for service.

They are fast and friendly. I called to make an appointment for an oil change and tire rotation and…read morethey were able to squeeze me in on a Saturday morning. They use quality oil and are affordable.

This place does an amazing job with our vehicles. we always take our cars there. He is very honest…read moreand does not add to my bill. It's hard to find an honest mechanic. However, this is the best place for the value for your vehicle and for peace of mind.

Hated leaving my super trustworthy mechanic/body shop in Oak Park (Danny at Suburban Auto) but Car…read moreDoctor Jr has definitely taken their place. Over the last four and a half years I've brought in four different cars including family members cars and all have been handled with premium care. Jeff and Jim have always been overly communicative, never do any work that they don't talk to you and get your approval first, and their team does great work. The pricing is very fair. They will even give a new car a full inspection and give you honest feedback. We had a family member buy a car from Carvana that had some issues that were covered under warranty. CD Jr dealt with the third party completely and updated us every step of the way. If you want your car worked on by honest mechanics who won't talk down to you (a complaint my wife certainly and justifiably has) and treat you with respect, go to Jeff and the gang.

I have a Honda Odyssey and the middle jump seat was missing the anchor where the seat belt attaches…read moreto the seat. Car Doctor Jr was able to fit me in the same day I brought the seat in and installed the anchor at a great price! I highly recommend Jeff and Car Doctor Jr!

This is my whole families mechanic and is the most trustworthy family business around!! I recommend…read moreto everyone I know!

Helped me and my mom out on a Sunday even though they were closed! Our muffler was dragging. Thirty…read moreminutes later after some light welding, we were on our way! Very reasonably priced, friendly, fast and quality work.

Well, Old TOWNE Auto is closed now, but Dave is having his customers come to Master Tech in…read moreBloomingdale where he rents space. I fear for the day when Dave retires, because he's old school and they are hard to come by these days. Look at my other review and the others below to see what I mean.

Dave is extremely honest. He will not do unnecessary work…read more We have gone to Old Towne for over 10 years.