--- Subject:…read moreUnacceptable Scheduling Miscommunication To whom it may concern, I was specifically instructed to be in Baton Rouge for an 11:00 AM appointment on 07/05 I drove three hours from Lake Charles to arrive on time, only to be informed upon arrival by Capital Grass that I had simply been placed in a "window." I want to make it clear that I was never told anything about a time window--I was given a specific time, and I adjusted my schedule and traveled accordingly. I normally don't voice complaints, but this level of miscommunication is absolutely unacceptable. Respectfully, Michael Richardson

I asked them to replace a plate glass piece that was covering a leaded glass window in my front…read moredoor. To put this into context, my father had made from old cypress and had put lots of hand made touches on it. In addition, my mother had created a beautiful leaded glass piece to go into the door. To say the least, I am very invested in this door. Capital Glass took exquisite care and a lot of time and care to assure that the door was not harmed and the plate glass which protects the leaded glass. In the end they did a spectacular job with this door and their charge was very reasonable. Thank you, Capital Glass for a great, affordable price.

Tommy and his crew were a pleasure to work with. I was expecting a huge mess and was dreading the…read moreproject, but the crew was fantastic and cleaned everything. They were all very congenial and hard working. We hardly noticed their presence unless we initiated a conversation. We highly recommend!!

Tommy was very responsive setting up our appointment and showed up on time. Reviewed all of the…read morewindows and made recommendations on the ones to replace. His price was very fair. The installation was near perfect. The 2 installers did a great job.

Wow! I'm so impressed! I called and within a couple days Mr. Whirlington was at my house to give…read morean estimate. He provided a very fair price and said it would take about a week before they could install as they create the cultured marble at the shop. The color he recommended worked beautifully with the walls and marble countertops we already had. As stated installers arrived on day promised and within about 5-5.5 hours they had tub surrounds completely finished. I'm so pleased with the look, price, promptness and professionalism!

Had our windows replaced yesterday. Literally EVERYTHING went about as great as possible from start…read moreto finish. Starting with our first visit from Aaron, he was very professional, informative, detailed, and friendly. He explained everything well and offered his guidance for anything we needed. Yesterday, Jerson and his crew showed up on time and looking professional. He walked through the house looking at the job, and then immediately went to work. These guys (3 in the crew) worked efficiently and were very pleasant to deal with. At the end of the job, I was very impressed with the clean up they performed before leaving. Jerson took the time to explain how everything worked & what to do in case we had any issues with our windows. Overall, just a fantastic experience with Relief Windows from start to finish.

The crew came out on time and changed a 95" window in under 3 hours. The window is high quality and…read morewas worth the price due for such a large size.

Needed Liftmaster gate repaired. The technician arrived the following day and diagnosed problem…read more Came back the following week with the replacement parts. Entire process from the schedulers to the technician was professional. Only company I will use for anything in the future.

I was glad to get service on a Saturday morning. The technician was able to squeeze us in between…read moreservice calls. He diagnosed the problem and made the repair quickly. Downside was we were desperate (an emergency situation where spring was broken and we were trying to leave for vacation). I feel we were taken advantage of on the price. No other option.

Cjs Home Repair was affordable and their work was done in a timely manner…read more I was very pleased with job Definitely would recommend them to my friends.

DO NOT HIRE CJ. I have paid this company more than enough money to have quality work. At this…read morepoint, I am having to hire another company to come in and replace a 2 year old roof due to the amount of leaks that have come up. He was called multiple times to fix the issue and only blamed others and or myself. He does not stand behind his word and will not provide quality work. The roof is just one of the many issues I have having to redo.

They are always competitive on flooring and they also make keys, mix paint and help me with the…read moreitems I need. the staff is great to deal with and knowledgeable. The owners will greet you whenever they see you.

They provided and installed 3 toilets for us. Everything about the experience was good, from…read moreshopping at their store to the installation. The installer was professional and did an excellent job. We would definitely use Marchand's again.

I was able to call & order a mirror and have it delivered the following business day. The guys were…read moreright on time & delivered to the room of my choice. He also explained to me how to install the mirror so my husband could do it later (& obviously save that labor cost). I definitely recommend!

Called for a price on a small glass job. They said they would be here the next morning, which they…read moredid. Also said they could finish within 1 week. 5 stars! They looked at job the next morning, told us which of their competitors we shouldn't use, and told us we would have a price after lunch. We waited and never heard from them. We called after 5 pm and he told us price and he couldn't do job for 2 weeks. 0 stars for their followup! We called the competitor they had told us not to use and they gave us excellent service at 1/3 the cost of RDV and we finished within the week. Overall, two stars is our assessment of this company based on lack of followup with us.