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    Curzan Mark A MD

    5.0 (1 review)

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    Pivot Physical Therapy - Pivot Physical Therapy logo

    Pivot Physical Therapy

    (4 reviews)

    I had scheduled an appointment with the Cary, NC office on 11/27 for the Chapel Hill Rd location. I…read morehad noticed this location when I visited a restaurant next door. I was not able to log in with my email to fill out the forms, so I called and was told the scheduler had put in incorrect information for my email. The person I spoke to corrected the info and asked if I knew where they were located. I said yes, on Chapel Hill Rd next to Jasmin. While filling out the form, I noticed that the original person had also incorrectly spelled my name on the insurance part. I had an appointment today at 7am for the Chapel Hill location and when I arrived the windows had tape and no signage. I called the number and got no answer. I googled another location and was told that my appt was for them and this location closed. I told her I was 15 mins away (it took me 10 mins to get to the first location) and I would be late. She said that's ok. I got to the new location 20 mins later(traffic)and was told that since I was late I would have to rebook for later in the day because everyone was busy. I asked why I wasn't told this before driving there, and she said the new girl answered and didn't know.It took me 15 mins to get there with a total of 40 mins driving start to finish.I will be contacting a different place for my needs as this was too unprofessional and mismanaged.I hope the new girl is more competent than the main receptionist.

    Over billed for ONE Physical Therapy Session. Charged $275.00 (Unbeknownst to me) Dr. Vaishali…read morePatel. They billed per exercise which is unheard of in PT. Then, they billed the wrong insurance and sent it to collections! I'm disputing this currently and have NEVER dealt with such a billing mess.

    Raleigh Orthopaedic

    Raleigh Orthopaedic

    (146 reviews)

    Used several types of care here and have had mixed results…read more Facilities are clean and new. Equipment is satisfactory. Team members are mostly excellent. Online Patient Portal is satisfactory.

    Just when I thought Raleigh Orthopaedic couldn't get any worse, they proved me wrong today. I am…read morealmost 4 months post-op from a total left knee replacement and still have the same inflammation I had the week of surgery. Three weeks ago, I was there for X-rays to see if bone had grown into my tibial component, as there was a 2 mm gap between the component and the bone. At that visit, I was told they saw signs of bone growth. Today, I was told by Casey, Dr. McNabb's PA, that there is "no way to know" by looking at an X-ray. That is a drastic change from what I was told three weeks ago. When I questioned the inconsistency, I was told they had "retracted" what they told me originally. I was also told you cannot see bone growth on an X-ray; other surgeons do not agree with this. My recovery with Dr. McNabb and his PA has been terrible. I went to two other orthopedic surgeons, and both told me there is no bone growth and that the tibial component is possibly loose, showing this to me in detail on my imaging. Raleigh Orthopaedic either does not want to acknowledge this or is refusing to admit it -I honestly don't know. Because of this, we are now talking about a revision in the next few months with either UNC or Emerge Ortho, both of whom have been excellent at explaining everything clearly. I'm in my fifties, and this has been the worst experience I've ever had with a doctor. After surgery, I felt completely on my own. At one point, Dr. McNabb even told me that the physical therapy staff on the third floor "did not know what they were talking about." Bottom line: terrible experience. Get a second opinion. I didn't - and I truly wish I had.

    Curzan Mark A MD - sportsmed - Updated May 2026

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