My daughter is a current patient of Dr. Sunwoo's (correction of cross bite was the initial reason…read morewe came for a consultation) and I highly recommend him and his staff! What I was first impressed with was how much time Dr. Sunwoo spent during the consultation explaining directly to my daughter what was going on, details about the treatment, and end goal. This eased a lot of my daughter's anxiety as she was able to ask him questions directly. (Typically doctors speak to parents only and the child is sitting there panicking about what they can piece together ). We have quickly seen results with the correction of her cross bite too. Not done, but it's helpful to see progress! If you're a busy household like ours, extra stars for always being on time with appointments! We rarely have to wait more than a couple of minutes before she goes in.

I am so surprised that I didn't write a review for Dr. Lee. My daughter started treatment with Dr…read more Lee in 2014 when she was just 9 years old. Our dentist had recommended him and my sister was his patient when she was a teenager. Dr. Lee was nothing short of wonderful. He was always pleasant to be around and greeted everyone who walked into the office. His staff was attentive and showed a lot of care during all of our appointments. I don't know if they still do raffles at the office but during the 3 years my daughter had treatment they did. She won movie tickets one time. Towards the end of my daughter's treatment Dr. Sunwoo was in the process of taking over for Dr. Lee. We had the pleasure of having him oversee the last couple of appointments my daughter had. He was very personable and kind. Dr. Lee has since retired but left the practice he started in good hands. I recommend Dr. Sunwoo to friends and family.

Disclaimer: never go for invisalign treatment to a regular dentist, find an experienced…read moreorthodontist. I started my Invisalign treatment with a dentist that was certified for it. It wasn't as much for the esthetics as to correct my bite. Near the end of my treatment, I had many doubts about the result and went for a consultation with Dr Ngueng (thanks yelp!). As I feared, the treatment I started treatment wasn't going to get me the correct bite. So I "relocated" to Sunnyvale Orthodontics and many months later I finally have a good bite, yay! I just wish that I didn't remove my perfectly healthy "extra" teeth when I was a kid or that after removing my wisdom teeth someone would tell me that I'll need to wear a retainer so that my teeth would stay in place. But I am happy that today my kids have other options rather than extraction to have a healthy smile. And the team at Sunnyvale orthodontics works hard to make sure they will smile with confidence. Dr. Nguyen is knowledgeable and is very polite. He takes time to talk about options available, the pros and cons of each method. He answers questions very thoroughly and seems to value every patient; never pushy or dismissive. All the staff at this office are great. Always have a smile on their face and always eager to make sure my needs are met. You're not just "another patient" to them, and it shows. Would recommend this office to anyone who needs this service. Thank you to the entire team!

I had a deeply disappointing experience with this office after returning for follow-up care…read more Despite being a returning patient, my family was treated with rigid policies that weren't explained upfront, and we were denied flexibility that other patients seem to receive. My son was told to "go somewhere else" after simply asking for support. I don't feel comfortable sharing the full situation publicly, but I will say this: if you're a working-class family or going through any kind of financial reset, be cautious. The energy changed as soon as we asked questions and stood up for ourselves. We won't be returning.

Dr. Robert Chen's orthodontic practice comes highly recommended within the Cupertino community. Dr…read more Chen's treatment approach is conservative, but also effective. He doesn't aggressively push for unnecessary appliances that hinder proper oral hygiene. His extensive research and training from UCSF enable him to utilize the latest technology and techniques to achieve esthetic and stable results, within a minimal amount of treatment time. Dr. Chen's staff are great with whom to work. Matty, the financial coordinator, is very knowledgeable in all facets of dental insurance billing. He is so pleasant and easy with whom to speak. Michelle is a consistent RDA who takes pride in delivering exceptional patient care with the wire adjustments, impressions, and articulately explaining home care instructions for new appliances. She is very gentle with the patients, and keeps them comfortable. Kassandra is so professional and friendly at the front desk. She greets everyone with a warm smile, and stays calm no matter how many people are waiting or how many phone calls are coming in. She makes sure to answer our scheduling questions thoroughly. This is a top notch team who work seamlessly together.

I had a disappointing experience at this orthodontic clinic during my consultation…read more I was quoted $250 just for photos and iCast/digital model, which is something multiple other clinics in the area provided at no cost as part of a standard consultation. When I politely asked if there was any flexibility or clarification on the fee, the orthodontist responded by saying he would not work on my case. The overall tone felt rude and very money-focused, rather than patient-focused. During the consultation, he also stated that my dental midline was 4 mm shifted without properly examining or measuring. I mentioned that from previous evaluations it was closer to 1.5-2 mm, and after checking more carefully, he agreed it was about 2 mm. This made me question the thoroughness of the initial assessment. I understand that every practice has its own pricing structure, but patients should be treated with respect and clear communication--especially during a first consultation where trust is being built. Because of the lack of professionalism and transparency, I decided to continue my treatment with another provider. I'm sharing this so other patients are aware of the consultation policy and the communication style at this office.

I came to Dr. Mozafari through a referral from my dentist, who I really trust. I'm grateful that my…read moredentist recommended Dr. Mozafari and her team because I had a really positive experience working with them for my Invisalign treatment. She and her team are professional, patient, thorough, timely, and easy to communicate with. I always felt like they genuinely cared about my experience and outcomes. I trust their expert care, and have already recommended them to my friends.

Went in for evaluation for my kid's ortho. Place is clean and nice. Doctor and assistants are also…read morenice. Discussed the potential treatment plans, my requirements and showed the doc previous panorama X-rays. By the actual treatment consultation over zoom 3 weeks later all the treatment approaches changed to the complete opposite. As I asked why everything changed and how follow on options would look like, the doctor said there's not enough trust, she can't treat my daughter, and hung up on me within 15min. There was no room for discussion or questions. It was odd to see the doctor expecting trust for a 2yr treatment, while not willing to spend 3 more min explaining her rationale. Bottom line is if she chooses to treat you, I'm sure it'll be fine. But you might end up hearing all the good stuff in first meeting, wasting both time and hundreds $$$ on photos for a second meeting, then get all the opposite stories and get hung up on for the last. Their X-ray and picture fees are about twice as high as other ortho, so seems like a business idea to maximize income no matter what.

Our three kids love this place! All the dentists we have seen, Dr. Reham, Dr. Scotty and Dr. Nancy…read moreare really good. My oldest daughter comes here for orthodontics as well as for her dentist and her braces plan is progressing well. My son comes here for dentist only for now and has seen Dr. Reham. She is amazing. Super skilled at what she does and super gentle with the kids. You definitely feel like you can trust her. My son had cavities that had to be filled, with laughing gas and it went very well. Finally, my youngest daughter had the most dental work done here after she experienced cavities and tooth decay due to drinking milk in bed as a baby and not brushing afterwards. She had to do the repair under general anesthesia at 3, which is super nerve-wrecking as a parent but under the care of Dr Nancy it went very well. We appreciate that everything is super kid friendly, from the coin kids get to retrieve a prize at the end of each visit, the tee shirt and picture with the dentist they get on their first visit, etc. We will keep coming here and also a special shoutout to all the dental assistants! We appreciate you.

We are newly moved in town and in need of a new dentists for my 8 yrs old…read more We were ask to get x ray done as soon as we walked in. I thought that was strange, my 8 yrs old never had cavity always have his regular check ups and last xray was done at previous dental office 6 months ago. Now coming to this new dental office, he didn't start with seeing the dentist to see maybe there is something questionable that needed xray to confirm but ordered xray to be done by the door as if it was getting a temperature?! Of course I denied it and was asked to sign a no xray waiver. I can't help questioning this clinic protocol on pediatric radiation protection, and I will speak to the floor manager over this issue.

STOP Shopping around…read more This is by far the most reliable place I found after searching for nearly a year. I compared several orthodontic practices with quotes ranging from $5,000 to $8,000, but this office offered a much more reasonable price without compromising quality. Myla was absolutely amazing--she went above and beyond to help me get started with my treatment and made the entire process smooth and stress-free. I'm really glad I chose this place for my orthodontic care.

I went there for consulting and the staff is super nice and professional. I can feel that the treat…read morepatient with good heart.

I've been with Dr. Low literally my whole life. She gave me my braces when I was 12, and with my…read moremouth having grown, I'm with her at 27 for my (hopefully) last round. Dr. Low is amazingly nice, as is her staff. But there are nice people anywhere. What makes Dr. Low so good is how crazily accurate she is about everything. When I got my braces off at 14, she predicted that at 26 my mouth would finish growing and I would likely have to get braces again. Well, I tried to put it off but a few months before my 27th birthday, guess who got braces? That level of accuracy and expertise is exhibited by everyone in that office. I promise you, you won't find a better orthodontist. 3/4 of my family has been with her and now my girlfriend uses her too! For anyone who has had bad orthodontic experiences or is scared about being ripped off, Dr. Low and her team make sure that you are paying a fair price and that the long term health of your mouth is always prioritized. In short - if you need your mouth fixed, you know where to go.

The BEST Orthodontics doctor!! Both of my children have been…read moreseeing Dr. Low for the whole process. She is professional and dedicated. She never aims to make money but to achieve the best results for patients. She is patient and explains carefully every time. To choose Dr. Low is the BEST decision that we ever made! Thank you so much, Dr. Low! We love you!

Dr. Angela Lee is fantastic! She is caring and took time to explain every step with patience,…read moreturning a stressful morning with a crying 20 month old into a much more manageable and gentle experience. She is also great with my 5 year old son using kid friendly words to describe the tools and made it fun while scaling his teeth. I wish she was my dentist! The dental assistants and everyone at the front desk are friendly at the Sunnyvale location. We are very happy here.

Misrepresentation/Deceptive Billing - Filed Insurance Claim but Hid an "Internal" Cash Charge…read more Be extremely cautious if you are an out-of-network patient here!!! During my visit, I was charged a fee that the front desk explicitly told me was my "Out-of-Network Copay." However, after checking my insurance statement (EOB), I discovered that while the clinic did file a claim with my insurance, they completely omitted this charge from the claim and kept it as a separate, undocumented transaction. When I questioned them, they changed their story, claiming it was just an "internal code" charged to all out-of-network patients. Masking a private, arbitrary office fee as an "insurance copay" while deliberately keeping it off the official claim submitted to insurance is unethical and deceptive. Patients deserve full transparency, not mislabeled fees and unbundled billing. I strongly advise checking your EOBs and asking the purpose of payment carefully if you visit this practice.

This practice is a huge step above! They are experts at what they do-from Dr. Kevin Shimizu to the…read moredental assistants and front desk staff. All are extremely communicative, pleasant, friendly and professional. I knew I would get straightened teeth, but they also strive to provide excellent customer service and surpassed all of my expectations on this.

I was referred to them by my periodontist for Invisalign. I had braces as a teen, but now in my…read more60s, my teeth had shifted to be angled and crowded which made cleaning difficult were causing other dental problems. I was hesitant to start a year plus procedure with a big up-front payment, but they were very clear and thorough in explaining the process and I felt like I would be in good hands with them. I completed the process a couple months ago and am very glad I did. All the staff are very friendly and supportive, the office admin procedures are all very organized and they made the whole process a very positive experience. I definitely recommend them.

Dr. Bulucea and her team are amazing. I just finished Invisalign (approx. 1 year) and my teeth are…read morelooking great. I'm extremely satisfied with the results. Everyone is really professional and nice here and the team is awesome, especially on making sure they are on schedule. I never had to wait more than a few minutes upon arrival. Dr. Bulucea has done a great job and I would recommend her to any of my friends/family that are interested in orthodontic treatment.

I'm extremely happy with the smile that Dr. Bulucea gave me! I now have more confidence and an…read moreeasier time smiling in pictures. Dr. Bulucea gave me excellent treatment for my braces, and made sure that every step was correct and precise. She's also considerate for comfort and awareness, and would ask/explain things that were important or not. The staff at the office were very friendly and caring, which made each visit very welcoming!