My car's air conditioner was not working, this time of the year you need an air conditioner. I…read morecalled the dealership and next appointment was in a month. I couldn't wait I asked who can they refer me to the receptionist gave Kaua'i Premier Auto Repair. I called, the owner Ryan, he's so down to earth and respectable he called me "Aunty" he said to bring car and he can do a quick check, it might just be any easy repair. I brought it in that day he did diagnostic check (he didn't charge). He ordered the part that needed to be replace. He took the time and called auto parts shop and got me the most affordable part. Part came within the week. He repaired my AC, he even came to pick up my car from my working place, that's what you call Awesome Service. This guy is not a dealership but he works with you he'll explain to you what needs to be done and charges you for the actual labor not according to the books. And his work has warranty too. I would recommend Ryan and his shop. He even called the next day and the next day to check on the AC Oh, he also offered me an interior and exterior car wash.

My car air conditioner went out. Ryan was able to see the car the day I called. Fast diagnosis…read more Clear on options. Knowledgeable and responsive. So nice to work with a mechanic that responds when called, is clear on what is being done and how long it will take. Ryan will go the extra mile for you. Really appreciate it! Mahalo Ryan!

Manny is a great guy and runs an awesome business. He makes an effort to make the process easier…read moreand is very accommodated and ready to help. Highly recommend!!

Great having a safety check spot up in our neighborhood. Quick and easy service. Very pleased.read more

I had an extremely frustrating experience with this mechanic and would not recommend him to anyone…read more My car's water pump failed, so I hired him to replace it. After installation, the new pump immediately leaked all the coolant as it was being poured in. He returned the next day to fix it, but despite promising to arrive in the morning, he didn't show up until around 4 PM. The next day, I drove to work only for the pump to leak again, leaving me stranded with an overheated engine that had to be towed. When he returned, he insisted that the issue was deeper in the engine and refused to do a simple pressure test to confirm where the leak was coming from. Instead, he wanted to start tearing the engine apart. At that point, we decided to get a second opinion. Another mechanic quickly found the real problem--a damaged gasket on the water pump that had been installed incorrectly. When we asked for at least a partial refund, acknowledging that he had put in some effort but ultimately botched the job, things took a turn for the worse. His initially friendly attitude changed completely, and he started calling us to cuss us out and even made threatening remarks. He even called the second mechanic and tried to pick a fight with him. On top of that, his pricing was outrageous--charging $200 for a $50 water pump. I've also since learned that other customers have had similar bad experiences with him. Save yourself the headache and go to a reputable mechanic instead.

From the owner: WE ARE MOVING. Starting December 1 2024 we ill be mobile until another location is secured! All…read morethe contact information is the same! Call or text us to make an appointment! Thank you!! - Oil Change - Brakes - Automotive Repairs of all kinds Ensuring a smooth journey ahead with meticulous attention to both your vehicle's lubrication needs and tire preservation. Turo parking available! Beach Rentals, bikes, chairs, umbrellas and boogie boards as well!

So far, so good. I will be back to update after I pick up my Jeep…read more From the get-go Kaitlane has been very helpful; recommended a tow truck to come get my Jeep when it over-heated and stopped running. The communication w Kaitlane has been exemplary. She explained what their inspection found, with clear explanations when I asked questions. I used to take my cars to a shop in Puhi- they were great. I now live in Kapaa and asked friends/neighbors who they recommend. A lot of people (many know cars) said: Professional Automotive in Kapaa. Give Kaitlane a raise!

I can't critique mechanical expertise, so I'll assume it's excellent, which gives the 3 stars…read more Recently, I brought in a 2004 Dodge Ram with a power steering fluid leak. Took 3 weeks, because the shop insisted on OEM parts (? for a 22 year old vehicle?) which they couldn't find (although less expensive aftermarket parts were readily available) and had problems with the non-exact part they eventually found. Did a comprehensive inspection of the vehicle, they said. An additional weirdness on that occasion was their insisting I received messages from them even when I offered my phone to show none were received. Only a short time (few weeks, far less than 100 miles on the truck), the first person who viewed the truck (now for sale) went under, and in about 1 minute said there was a power fluid steering leak from a bushing. So I took it back: it was not the same issue, so not covered under their warranty (prior leak was from the tubing). They charged $185 (hourly charge) for the inspection, PLUS a $20 "shop charge," for a total of $214.66 without providing any benefit. They recommended about $2,000 to repair the bushing leak, a problem they didn't notice previously and had no effect so far on steering, ignoring my inquiry as to whether complete replacement of the rack and pinion system was needed. Price for brake jobs (also recommended) was $1,400, and they offered tires for $1,361.88. Additional weirdness: Julie gave an appointment for Monday at 11:30. When I arrived to pick up the vehicle (declining the service) after a text from them I didn't read fully, as I was on my way "confirming" my appointment, they insisted my appointment was Tuesday at noon, and continued in that vein over my explanation, basically calling me a liar several times. Perhaps I'm old fashioned and this is the new meaning of "professional."

Kind and efficient. Knowledgeable Technicians…read more Major computer system problems, Tech did an excellent job troubleshooting and diagnostic. Technician were well trained

Fantastic experience from start to finish. The staff was professional, the pricing was fair, and…read morethey kept me updated throughout the entire process. Top-notch customer service!

Aloha had a great experience with Zack and His company!…read more He talked me out of going OEM parts, which saved a couple hundred dollars. His price was reasonable, very reasonable and he comes to you. I have had a great first experience with Z Mobile Mechanic and highly recommend!

Did a pretty serious job - timing belt replacement - which Zack handled like a pro. Scheduling and…read morepayment were easy. Reasonable rates for the parts and labor. I will be using Zack again for my next car issue because I don't plan on buying a new one anytime soon.

A friend recommended Wayne's shop. He got my AC system diagnosed and fixed at a reasonable rate…read more Went back recently to diagnose a radiator fluid leak and he showed the same great service. I will continue to bring my car here when I need someone I can trust.

Wonderful service that is friendly, honest, and efficient. Wayne is super nice and very…read moreknowledgeable. The prices are fair too. I am so glad I found this place. Couldn't be happier with the service. Best on Kauai!

Came in for a safety check without an appointment on a Friday afternoon, they were able to take me…read moreright away! in and out in less than 20 minutes. The team is super fast and friendly, will def be coming back :)

I am very impressed by the quality of the work done on the dealing with my inquiry on my vehicle at…read morethis dealership. They did an outstanding job! highly recommended!! best car mechanic shop in the area !!

Good people. Efficient, knowledgeable and friendly. We take our vehicle there, after disappointing…read moreexperiences at other places. They are the best around.

They want to charge me for an Inspection ; before they can give me any kind of Quote for Front…read moreBrakes pads n Rotors on a Toyota Tacoma. A simple quote that most Auto places can deliver; They insisted to have me pay for inspection just so I can get a quote. Too hungry for $$$. All other Auto Repair shops I called had no problem providing a Competitive Quote.