We decided to change our existing carpet in the Master Bedroom, outside the Main Bathroom, and in…read morethe Second Bedroom/den. Having done a lot of our own research as to the different types of flooring available to us, our next step was whether retailers would have what we liked. We found many did not have the selection to give us more choice. We needed to find a good retailer who has good customer service and has staff who do excellent installation because we were not going to do it ourselves. At one big box retailer we were not too impressed by their impersonal sales staff, because they provided us with limited information on what would be involved to have the existing carpet removed and have the underlay and the new floor installed. A good friend had used Metrotown Floors and Interiors before and had referred us to contact them with our flooring project. So we made some time to contact them and to go visit their showroom. The showroom had a very good selection of all types of good to high quality flooring. The customer service representative Al Eris welcomed us as we came through the door. He asked us what was our plan and what needed to be done. Then, he made a home visit to measure the work space and bring up any concerns that needed to be addressed. For example, what baseboards could be used that would go best with the current door frames, trimming of the doors, and to consider that we may need to level the underground floor before installing the underlay and the new flooring. We were impressed by Al's professionalism and his attention to detail. So impressed that we chose to go with Metrotown Floors. Once we chose the underlay and flooring we wanted Al was quick to give us samples of the product, and he advised us of the cost estimate within a reasonable amount of time. He put the time and effort into understanding our needs and he was there for us before, during, and even after our job was completed. Reaching out to us to see if we had any concerns with the installation and if we are satisfied with his customer service and the hard working staff who did the installation. As such, it goes without saying that we would not hesitate to recommend Metrotown Floors and Interiors to all our family and friends. Sincerely, Kenneth and Nancy

We had a pipe burst in our home that did considerable water damage as our tenants were away at the…read moretime. Al at Metrotown Floors worked closely with the restoration company that was coordinating the clean up. Metrotown supplied and installed all new flooring and cabinetry to our home that looked great and were in consultation with us constantly. Their pricing was very competitive with other suppliers and their installers were top notch. I would highly recommend Metrotown to anyone looking for new flooring and cabinetry.

Val-U removed my old carpeting and installed new carpeting in two bedrooms. It looks great, I'm…read morevery happy with it. I really appreciated how helpful they were and how carefully they moved the furniture and replaced it in exactly the right place.

We had some laminate flooring installed by Val-U flooring recently…read more The work was well-executed and the tradesman was diligent and hard-working - he worked through lunch, and tidied up as he went. It turned out that we needed the floors to be levelled before the laminate could go down, and that change was handled smoothly and swiftly by Ibrahim, our contact at Val-U. We asked for skirting boards to be removed and refitted, and that too was all competently executed. I've installed laminate floors a few times myself and could not fault the quality of the workmanship. I have no hesitation in recommending Ibrahim and his crew for this type of work.

Pablo of Curlys Carpet Repair is highly recommended: 1…read more Timely ... came same day I called and completed the carpet repair then and there 2. Knowledgeable and Professional ... completed a tricky and fairly large repair in my condo area carpet successfully and efficiently ... clearly knows what he is doing 3. Reasonably priced ... not cheap, but reasonably priced for the quality of the services performed

Excellent work! Squeaks repaired and carpet stretched back to perfection…read more Came on time and stayed until job was done.

I am going to write my very tardy review of Mike's Flooring…read more.. So, I needed flooring bad. The digusting old carpet complete with a massive burn hole from a former roommate needed to go. As we are renovating to sell we wanted something affordable but attractive; finding Mike's on Craiglist I sent the fella into the shop to look at the product first. I really liked Mike; a lot of contractors I have dealt with have been kinda shady, not reliable and didn't give a sod about the result, but Mike seemed commited to his customer being satisfied. Having confirm that yes they have nice flooring Mike came over to measure and complete an estimate. We did laminate in the main area and recarpeted the bedrooms all with the [cheap] stuff. We booked the work for two days so logistically things would have somewhere to go. My boyfriend was home when the work was being done; carpets went down fast and similarly the laminate did too. Unfortuantely my severely unlevel flat is now apparently unlevel from the laminate... didn't think of levelling and that wasn't a conversation we had had. Another annoyance, and this will relate to the uneven structure, some of the closet runners couldn't go back in and like Luisa said in her review we have to shave a few doors now. If I had been home and the actual person doing to work had told me that I would have probably made them find a solution during install as compared to me now having to figure it out. My boyfriend was to call Mike about this concern, but hasn't. I feel that is important to note as Mike does geniunely seem to care that his customers are happy with the work. (And hence the late review as this was done in December). Aside from those two annoyances the work they did was great. We didn't have baseboards put in (doing it ourselves), but the laminate itself looks awesome, its straight, no gaps, and the carpet looks particularly good... in sum a million times better than if we had done it ourselves. If I would shopping for flooring again I would defiantely go back to Mike's Flooring based on price and level of service.

Had a horrible experience with the installers and trying to reach the company afterwards…read more The contractors charged me an extra $1000 to level an extra couple square feet, but they OVER filled it so much so that the door wouldn't close properly. THEY CUT MY FRONT DOOR! I wasn't there when this happened. They didn't ask me or tell me afterwards. I've called and emailed over and over again and they have not fixed a thing. Horrible service. I regret paying for the job now because they no longer care about what they did. Also, the pulled the fire alarm. My strata sent me the bill for it and the contractors never told me about. In short, shotty workmanship and no communication. Not a business I would recommend working with. In fact, avoid.

STAY AWAY! Messed up my house, damaged my furniture and wont fix warranty concerns. ALI is a…read morecomplete incompetent fool

Did a poor, poor job of installing laminate in bedroom, they…read moredid not level properly around closet tracks. very amateur job and this is not the kind of work one would expect from end of the roll.

So disappointed in the service I received at this location. Ordered first set of area rugs and…read morethey came absolutely wrong color. Re-ordered what looked like white rugs in the store and got them home and they were yellow. I called to let them know and was spoken to in such a disrespectful manner and told that the lighting watts in the store were much brighter than the ones in my home and i should consider changing my home lights. Why would I want my home as bright as a warehouse? Too boot, I was really made to feel like I screwed up and not offered any assistance to rectify the problem. Not even a store credit for future use, which i would have been grateful for. Instead the store owner/manager continued to say, listen, let me explain this to you ... I felt like he thought I was stupid. I would not recommend this location especially if you are a woman on your own.