Kudos to the management and staff at this flagship location. They are always working to make the…read morestore better, stock and organize inventory and attend to customers. The gentleman in charge of vinyls does a great job in organizing and updating the vinyls. He is also the most knowledgeable when it comes to finding recordings. This location also has the best collection of Pokémon cards. The other 2 locations barely have any. The staff are always polite even when answering questions on the phone. The pricing and condition of records here are more reasonable than Hagerstown and Gaithersburg. Lauren, the Assistant Manager also provides great customer service.

Great little bookstore with lots of nooks and crannies to pore thru! Stopped by with my daughter to…read moreperuse the impressive selection of music CDs. Staff there were very friendly & helpful - spent quite a bit of time browsing up & down the aisles. As expected there were some bargains to be had - we'll definitely be back!

When I heard that a bookstore/cafe was opening in the Downtown Hagerstown area, I jumped at the…read morechance to visit. What I discovered was all that I'd hoped for and more. Hagerstown has lacked a great local bookstore for decades and I'm so glad that Next Chapter has taken on the task. As you walk into the bookstore, you are immediately immersed in a warm, calming and inviting atmosphere. Music softly plays in the background as a staff member greets you. As a book lover, I couldn't help but smile ask I walked into the room that held a majority of the books. "Wow" immediately left my mouth - as well as others' who entered the store while I was perusing the shelves. Next Chapter has a great variety books, both fiction and nonfiction. A whimsical second room houses all of the children's books. Walking even farther into the building (Next Chapter is like the Tardis!), you step into the spacious cafe area. Comfort is the main goal as patrons have their choice to sit at tables or super plush chairs. If you need to study or work, this is a great place to do it. The cafe offers drinks, pizza, charcuterie, wings and small bites. I look forward to my next visit and highly recommend checking out Next Chapter Cafe and Book Shop whenever you're in the Downtown Hagerstown area!

I saw a little blurb on instagram about this cafe, and soon after found myself driving near…read moreHagerstown. I decided to stop and check it out and I'm so glad I did! The wonderful woman behind the counter was just as sweet as could be. I can't drink coffee, and being a new spot, the drink menu is rather brief, but I found a delicious tea I've never heard of and was really happy with it. I didn't eat so I can't comment on the food. The seating area is huge but somehow also cozy. Lots of comfy chairs and couches, lighting that is t too bright nor too dim, some mellow music playing, beautiful wood floors, natural colors, and on and on. I really loved Next Chapter. I wish I had a coffee shop like this near where I live, but I'll have to settle for stopping in when I'm passing Hagerstown. I really hope this new place will be here for years to come!

There are many things I really enjoy about the store- the first is that you could come back every…read moremonth and there would be different things. Especially the jewelery. The second is that you won't find these items in other stores. They are unique and fun and I always feel confident about purchasing gifts here because I know no one else will be buying them. I also really enjoy that everything is made in the USA, and most of it is local to the area. So cool. And finally, it's just fun! It's colorful, the owner and staff are friendly and willing to help you, and I always find something for myself, too :)

Another amazing store in downtown Frederick, MD! There are so many items to choose from! From…read moreclothing to housewares, Muse can help you with your shopping needs! The staff were extremely friendly and greeted us brightly! The prices are not bad! Highly recommend!

My family and I stopped by tonight to do some last minute Christmas shopping and ended up walking…read moreout due to my brother being racially profiled by the two older Caucasian woman working. I watched as he was stalked around the store and stared down by both employees. My boyfriend and I both look white meanwhile my brother is a traditional looking Hispanic teenage boy. He was the only person of color in that store and he was followed as if he were up to no good. This was our first time in the shop and it will definitely be our last.

This place was another great little store in Frederick. I love these downtown shops. the prices…read moreare a bit high for me-but that is because I am frugal. I wouldn't say they are overpriced just more then i like to spend on things I don't need and only want. That saying-I find something I want here but don't need. They have some very unique gift ideas along with some books and toys that I would buy. They have a cool talking dinosaur that I loved with its dry humor. It would be a good way to train your child's wit. I would recommend stopping in and browsing even if your are not looking to buy because you may find something you want here.

Wow! This book store is a dream! I went during a busy downtown event so it was pretty busy. There…read moreare three floors and one room had records in it. Prices were very reasonable. I am from out of town but if I lived here I would frequent this place a lot.

My friend works close to there so I decided to visit. It is almost easy to pass but once I got in I…read morewas amazed by their selection and variety. It was so cozy and everything is well priced, which I appreciate as a deal seeker. I actually ran into the owners and they were so sweet explaining the history of the store and even recommending some of their favorites. The employee was so helpful explaining the sections and the locations of the genres. Only dangerous thing is losing track of time as you wander around!

This is a wonderful spot with friendly employees who are available to help you find what you need…read more Customer service was great! As the name might imply, there are a lot of nods to France that can be found in this store. There are home goods, paper goods and stationery, books, apparel, jewelry, and much, much more! They offer a wedding registry and there are 5 other locations which can be found on their website. The locations are in Virginia & Maryland.

I love crème da la creme. I used to live in Frederick and coming back here years later was such a…read moretreat. Everything here is so beautiful, the curation quality is bar none. Everything is just stunning and makes you feel like the you you aspire to be.

Oh eM Gee! I don't even know where to start with this review. A friend got a new job and we wanted…read moreto celebrate it, but the pandemic has us all a socially distanced. For the price point we wanted the basket was overwhelmingly beautiful. I also screwed up the address and found out after they drove all the way to Annapolis to drop it off that she moved and I still had the old address (I suck at details sometimes - unlike Frederick Basket Company). They were kind enough to drop it off to me in Silver Spring instead so I could give it to her when I saw her again. So much for the surprise, but the whole thing was too perfect. I love supporting a local shop, the basket was better than advertised and the customer service is top-notch!

This place is so incredibly cute and has so many gifts and cute Maryland and Frederick things!…read moreGreat shop to go to for anything gifts, thank yous, birthdays, retirement, condolences, or special occasions. There adorable thank you cards that are chocolate bars. Getting teacher appreciation gifts here! Cute handmade items. Fun stickers! Great service too!

Teas? Candles? I'm in!…read more This place is adorable. So many different candles, teas, chocolates, kitchenware, cards, soaps, bath products, etc. Loving it all. Definitely on the pricier side, but it's great to support mom and pop shops. They also sell quality and unique products. I loved browsing in here. You can find all sorts of cool gifts for people at this store. I have received teas from here as a gift in the past and loved it. The cashier was friendly and quick. She wrapped up our goodies neatly. The store is neat and clean. They also have a sale section in the back. I can't wait to come back.

I'm writing to bring your attention to an unfortunate experience my husband and I had at your…read moreShepherdstown location this past Tuesday around 4 p.m. After unsuccessfully trying to reach someone directly, I felt it was important to follow up, as I would want to know if I were in your position. We've been loyal customers for over 12 years and have always appreciated the charm and warmth your store offers. Unfortunately, this visit was quite the opposite. My husband--just a week out from emergency surgery--was on his first short outing. We were both wearing masks for medical reasons. While that shouldn't matter, the staff member behind the register treated us with clear hostility from the moment we walked in. I greeted her politely, but she responded with an eye roll and a visibly unwelcoming attitude after looking at my mask first. That is ableism. Before my husband even entered the store, she abruptly and rudely asked, "Um, is that a service dog?" I answered honestly that our dog was not. Rather than calmly explaining store policy, she became increasingly short and vague. When I asked for clarification--since we've previously visited with our dog after receiving permission--she abruptly mentioned the health department had "just been in," and seemed flustered when it became clear we were unaware of any new policy. The tone throughout was dismissive, confrontational, and deeply unprofessional. Others in the store appeared just as surprised. It wasn't just about the dog; it felt discriminatory and ableist. We were simply trying to enjoy a brief outing and pick up a gift, but left feeling disrespected and unwelcome. This experience does not reflect the Shepherdstown community or the reputation your store has built over the years. Thank you for taking the time to read this. I would appreciate a response, and I'm happy to revise or remove my review once this is addressed--it was simply my only way to reach you when other attempts failed.