Highly recommend this company, they respond within 24hrs and professional service…read more Building a home and needed a 120gl tank, they were able to get me on the schedule and knocked it out in a couple of hours. Prices are very reasonable and I will be using his services for future add-ons. Seeing the negative reviews, the service I got was no where close.

Very busy business but excellent to work with when I needed a 500 gallon propane tank. Sent in…read morepictures to make sure the area was suited for the tank. Shay was professional and was able to deliver in about a week. Competitive pricing and friendly. Would recommend this business.

I was charged for new parts that were never installed and received bad diagnoses…read more I will NEVER use them for service!!!

My mower was stuck here for 2 months. On a warranty situation. I get Troy Bilt is a terrible…read moreproduct !! Power shop was waiting for parts from them. My issue with The Power Shop !! Over 2 months time. I left numerous messages & never got a return call. Jonathan in sales is the most respectable employee & definitely the only one that shared any concern. Just wrong dept. Justin in repairs. Must be over worked. He will not call you back & could really careless of your situation. Always same info. Parts ordered & manager of parts will be notified. You will never hear from her either. If you use this place. Best make the drive & show up. U Will Never Get A Return Call. They did fix it !! Customer service is terrible. Kudos to Jonathan ! Need more employees like u. Sorry ! Had to call sales every time. To reach service dept. Lil 411 for the next customer 2 stars all for Jonathan. I'd give him 5 stars & but him lunch. If an option.

Tim's shop was my go-to. Tim displayed the quality of character and comprehensive knowledge to…read morehelp me select the best tools for my goals this winter. I support only this shop, the staff & their families from here on. F S USAF, (Ret) Vancouver, WA

Growing up in Grays Harbor in the 60's & 70's with my dad being a welder, you learn about the best…read moreindustrial stores to go to for service, sadly getting hard to find as big box stores, online shopping, and a new generation taking over. I have this small old Stihl 015 L that my dad used for limbing & cutting small trees that I wanted a case for & extra chain. I did a preliminary search on the Internet for a case & chain, and thought I'd just go into a Stihl dealer to see what they have, besides figuring they would know the proper chain to fit on it. Found these guys from a search on the Internet so took the saw in, and as I walked thru their door I felt like I stepped back into time, back when customer service was not just lip service. This was the first time ever I stepped into this store but the guy at the counter greeted me like a regular with a pleasant greeting & opened the door behind him to the saw shop saying they would take care of me. One of the staff came right up to me & asked me to set my chainsaw on the counter covered with cardboard to absorb any oil & dirt and asked what I needed. I didn't think anyone would have a case for such an old saw, but they had a bunch of used cases & thought they would find one and they did, and offered it for $20, where eBay had a seller wanting $69 plus $50 shipping for a fairly scuffed & well used case. We started talking about chains and the young person helping me warned me the older saws have fairly expensive chains but gave a price for 2 then said he might have some used ones they sharpen & resell. He found one but had to shorten it, separated one of the links before he realized the chain was a 3rd party chain & he wasn't sure if they had a master link to reconnect everything, but did a little scrounging & a little elbow grease & oomph to make it work & we had an affordable spare chain for my saw. Also needed a wrench and I walked away with exactly what I went there for, probably would not have happened with one of the big box stores. Shopping lately has been quite a downer and here is a store like many other industrial stores in Lewis & Grays Harbor county still providing great local service, just ask some of the locals & they will tell you where to shop. People complain of how expensive things are, including name brands with a great reputation like Stihl, but I'll tell you, treat your expensive equipment good & develop a relationship with a good repair shop like Service Saw, and you'll get lots of miles & dependability on these products.

Needed a quick weld job and this was the guy to call! He was quick, clean and precise with his…read morework. His prices were fair and he came to me which was a plus! I would use him again and again. Highly recommend

The owner is semi-retired so has limited hours. Best way to get ahold of him is through his…read morewebsite. But once you get ahold of him he does great work for a fair price. He did my headliner on my Jeep with material of my choice.

I had 3 small boat seat cushions and a back rest. He said no problem. 2wks later he calls n says…read moreI'm starting on it. 2hrs later he calls n says I finished one the rest of these are too hard n to much trouble to bother with please come pick. So now I'm waiting 2 months plus out with new upholster because it's busy time. Complete waste of time and completely ridiculous he can't handle boat cushions. H

Fred was great with helping my husband and I purchase the right tractor and amenities for our farm!read more

We found out later that the service guy never lubed or greased any of the parts on our new mower…read more It came dry and my husband had to spend a lot of time doing what the service guy didn't do. The manager did give us at no charge the grease and oil needed to do the job. You just have to not assume that the job is done right, in today's world, you can't take anyone at their word and double check your own equipment. Nice people but hard to find reliable workers.

After my last "not satisfied" review.... received a phone call from his wife. After explaining my…read more"unhappiness" she ASSURED me my request would be fulfilled...... 11 days later.... still no product! Customer service is definitely NOT what it used to be ...sooooo disappointed..I like supporting small businesses but this one has a long way to go!! Susan Post #3 The wife called again after last review..... apologized AGAIN stating the item has been completed and was going to be shipped the following day.... which was 6 days ago. Not surprised, but item hasn't arrived!!!! Why continually make promises and NO follow through?? So SAD but this company has a long way to go to becoming a successful business. (Lacking good work ethic, customer service etc) Save your $$ ... do not deal with creative iron works!! Susan Post #4 final After a couple more contacts with Katherine, Creative Iron Works came through with a REAL sincere heart filled note of apology. They have more than adequately made amends and succeeded our expectations!!! Thank you Creative Iron Works.... We wish you the best of luck!!! Our dragonfly is absolutely stunning on our patio in the Palm Springs sun!!

Beautiful art! We saw them at the Everett Home & Garden show and bought two pieces! Stewart and…read morehis wife are super nice people too! The best looking metal art I've ever seen!!

Great quality work from a man who loves his proffession. Each piece is carefully crafted with care…read more I have known Brian for years and he is very good at what he does & will talk with you until he knows exactly what it is you are looking for, from cabinetry to a simple side table!