On our most recent visit, we left slightly disappointed. We drove a decent distance out of our way to purchase a certain product which we did. My issue is with the person working behind the counter, she wasn't pleasant to deal with. I will be back through as I feel it was just an off day. read more

Very disappointed with my last visit to this dispensary yesterday, I had ordered my medication online then proceeded down to the dispensary, I went through their check in and Verification that my medication was being filled and and ready for pick by me, then I waited nearly 20 minutes in a very crowded waiting aera(standing room 0nly) to get to the medication pick up window, just to be told that they were out of my medication, this is the second time this is happened to me at this dispensary. I am very disappointed in this dispensary and doubt that I will ever return. read more

The happiest place on earth is what me and my bestie call this place I love how regulars/veteran smokers can do an express check out. They also have great discounts and the staff is friendly and knowledgeable. read more

Bloom was the first dispensary I ever went to after receiving my medical card. And it all felt like a dream. I couldn't believe this was all real. I went to bloom shortly after they first opened so it was very different from what its like now. But even though they have made some cosmetic changes, the main (important) details have always stayed the same. The meds are top notch. And the cheapest I have found. They always have all the information about all their strains avaliable for you, right on the information cards for you to see (including THC percentage, CBD percentage, sativa, indica, what its best used for, etc....) And the staff is always so friendly. They always seem happy to see whoever walks in. I like that you can order online, walk in and do an express order or you can go to the back and take a look at all the goodies they have. The only issue I have ever had at bloom is sometimes I will get all checked in, and then people will continue to be called except for me. I always ask the front desk what is going on and they say I have not been checked in. This has happened a few times now, but they are always quick to rectify the situation. Bloom has deals every day of the week, and they do get very busy. I'm telling you this place is worth checking out. The only reason I give 4 stars instead of 5 is that almost every time I go there is only 1 person working in the back room, even though there are 3 counters. I don't know if this is due to privacy or if there just aren't enough people to cover the busy times but even that being said. If it is going to slow you always have the option to do an express order. Knowledgeable friendly staff and A++ meds. (Also they are open 8am-10pm) read more

Best concentrate prices in AZ Great quality.. Royal Highness is on point, You can't go wrong with any of their quality or prices

Worst customer service, uneducated staff, managers are super unprofessional. Who ever owns place needs to do a sweep of his or hers staff and get all new management read more

I went in for my first visit and I got a great deal!!!!! Gabriel was awesome and so was the rest of the staff. I will definitely be returning..... get used to seeing my face!! Keep up the good work!!! read more

I love this place and the strains are always always friendly service just wish it was quicker in and out

As a first time patient, I was unsure what to expect before I arrived at Bloom. The building sits by itself near the sky train, and feels private, which is what I liked. The parking in the back was good, and the first time I arrived, they already knew I was at the door and had opened it for me. The gentleman (I assume security personell) was very nice, greeted me immediately with 'Welcome to Bloom, is this your first time here?'. Just that alone gave me the impression that this was a very comfortable environment. The young lady at the checkin was quick and thorough, pleasant, and informative on what to expect. The waiting room was clean, spacious, and nice. The smell was pleasant but hinted of medication they specialized in. After only a few minutes wait, I was called back by a dispensary agent to a display counter. They had samples of their product and information about each one, which is good for what symptom, etc. The staff was very nice and warm. The prices are indeed comparable to other dispensaries I've looked into. As far as the products themselves, this is why I rate it a 4 instead of a 5 star: While their product is top quality, the selection was limited to perhaps 5 strains, and the edibles were not diabetic-friendly, which I would have appreciated. The dispensary agent who was helping me was very nice about it though, and said he'd remember me as they were looking into making edibles that were sugar or gluten free. Overall I quite like this clinic, the staff is well informed, nice, professional, and they seem to care about their patients. I would recommend this particular dispensary to other patients. read more

I Love Cheech at Bloom Phx I got the Best service, and the Best advice that could be given. And I left happy. Product is Wonderful!!! I LOVE you Cheech, I will be back for the remainder of my life!!!! Goooooooooo Bloom Phoenix read more

I've been to a few dispensaries but Bloom is by far the best! This is my happiest place on earth. The front desk staff are amazing and the guys in the back are so knowledgeable. I definitely recommend Bloom. If you're on another side of town it's still worth the trip read more

Great prices and the widest selection of medication. I love that bloom tests all their strains Awesome environment with the staff to match. Wide Variety of medication with knowledgeable tenders. read more

The place is very professional and the medicine is very quality but the wait time is annoying and hate the fact they let people just come in and skip u when they did not place there order online also all the new patiants go and know nothing so they spend a half hour back there shooting the shit with the employees and causes hour plus wait times. They should have some one that educated the new patients or something because once they stop doing ten dollar grams this month I will never go back with out last resort. The dos products are a rip off was told I would get 150 pulls where I really got maybe 30. Very misleading. The employes are nice when they want to be sometimes they can be rude so very mixed feelings about bloom after the price change won't be back read more

This place is awful and doesn't care to help you out. Esmeralda is the worst person you could put in the front. She doesn't care to help at all. I asked her if she could tell me how much I had available and she said a couple grams and I asked if that was an 8th and she said I would have to wait till they helped 7 people in front of me. Why would I wait to have you help 7 people then you tell me I can only get a gram and walk out?! This place should one be a LAST resort go somewhere else where they care to help you like Swell. read more

I'm a fan of this place because of the light rail convenience and the low prices. That's the only way I can fairly judge this place because it is by the airport (bad/weird location) so location is pretty central to everything else, but we are in Phoenix, AZ so you need a car to get around right? Which is even better for patients because you don't need a car, if you ride the light rail. The prices are good and first time customers get a 50% discount. They have good deals everyday for everyone, I like Mondays for shake day, made lots of joints for the week. They are not the best at customer service but the prices and product make up for service. This place I would say is the store I always go to to get what I need, a one stop shop for your medical needs. read more

Best prices in Phoenix hands down and the buds are still very good quality! They are centrally located in Phoenix right by the airport which is very convenient because they are close to all the freeways. I will continue to come here time and time again because of the friendly, high energy staff as well as the great weekly deals they run such as shake mondays and 165 ounce Tuesdays! read more

very poor customer service this place has gone way down-hill. They used to care about the customers but now it's just cattle being prodded look out for the cars still running with the little kids playing in it since they dont allow children in anymore.....outdoor weed at its best 2 stars read more

So far in my short time of having my medical card Bloom has been great. Pricing is better than a couple other places I've been and they have a large ever changing and adding variety of options. Friendly employees and the option to order online and pick up is awesome. Will continue to frequent here. read more

Not the place for patients who suffer and are being treated social anxiety. It's busy all the time because of the simple fact they have amazing meds for a great price,errday. Early morning is the best! read more

Had no problems with the product itself, but the service there sucks big time. One time they tried tricking me my vape batter doesn't work anymore, yet after a quick test it worked perfect and works till now- 3 months after. Besides that, they had a Christmas special on Christmas eve and both Leafly and Google said they close at 10 pm; the usual. Got there and it was closed. The other day I went in and asked very nicely and calmly for them to give me that holiday discount since I came all the way when it was closed, and since I have been truly a loyal customer there and spent probably upwards of a few thousands there. Not mad at not getting the discount, but the managers reply to my statements were ridiculous and will sound ridiculous to anyone who knows how a business in the United States works, especially when it comes to customer service. I'll take my business elsewhere, any place that has good bud for the good price :) read more

This is off the charts its the best place to go for flower and other cannabinoid products all quality and good pricing.I love it thanks guys

I am livid with bloom and will not be going back here at all this is like the 8th time them messing up or disrespecting me and I'm not the only one ... I been going here for s couple years now and recently it's going down hill .. There are a few employees who are sweethearts and will Miss but I will not be returning for that was my last straw .. So how many other people get cut in line? Like more then 2 or 5 well tonight 5 people cut me to cash out and the dudes knew I was waiting still and just looked at me ... I just said cancelled and went to The Mint and is where I'll be going from now on .. Since their oils are mint products .. Their disrespectful and tend to talk about customers behind their backs .. My orders were messed up several times and when u even ask nicely like what happen to my order they wanna give u lip or attitude ... They need to learn customer service skills because their slacking... and theirnwas fee times I seen others get mad about getting cut In line... Come to bloom and be disrespected and oh where they allow others to cut u .. Some employees are sweethearts but theirs some that can't even keep orders in line or get an order read more

The best dispensary in phoenix that I have been to thus far. Good prices. Excellent customer service. Taste buds edibles. Lots of specials. Happy hour (maybe no longer doing however). Always giving back to their customers. Great quality herb. Pre-packaged and air sealed. Thumbs up!! read more

The experience I received was totally different. The main door was open by one of Bloom employee asking me how could he help me. He turned me over to the employee checking people in and setting up accounts. Very quickly I might add. Was checked in and then lead to the waiting room. Didn't have to wait very long, was asked into the dispensary. There the gentleman helping me knew about the strains available and what they also had from time to time. No pressure to order quickly. Asked several questions that were answered without problem or question. Once finishing my order went to the purchase and pick-up area. Again very quick They go over the order with you advise cost and once again they were knowledgeable. Also found I could order online and the order would be read when I got there. You just go to the purchase, pick-up room and advise you ordered online. Order was ready and handled quickly. This is the way to get strains that sellout quickly. I order the night before and pick up when I"m ready. Bloom has earned my business. read more

I left a bad review after my last visit in june. They sent me a coupon for a free eighth for my birthday so I went back (its January now). I like that they gave me free meds which may be swaying my opinion....that being said....best meds I have gotten from them. Only reason I went back was because it was free but may go there in a pinch now. read more

its because you have to purchase something just to get a preroll for your birthday and people sometimes doesn't have money and that's will sad how this dispensary Blooms is that's why i don't go there to get no weed because i found a few other dispensary that do honor birthday's without a purchase. Thanks for bad phone bussiness won't buy nothing from this place no more. This is how i feel about this place but im not wanting to stire anybody wrong ok. read more

Good selection, prices and the staff is nice. My only complaint is this "Thursdays one oz deal" The daily sales text gets sent out by 9 am. I showed up at 10 am to find all 3 top strains sold out?? after 2 hours when they don't close till 10 at night. Happens every week not just one or two times. My customer feedback is, lets only include in the sales the stocked up strains and if you want to sell a few limited ones list them in store only. Maybe people wouldn't rush to get something they want just to find its been sold out since the store opened for the day. read more

Bloom by far has the best deals on flower in the Valley. You can also order online for easy pick up. The location is very convenient and the hours can't be beat. read more

Very professional and friendly staff. Made it easy for a newbie. Secure and safe enviroment... Great location!! read more

The best!! Very helpful, professional,and a good sense of security. Everyone is very friendly. I have been in twice so far and worked with JuJu both times. He was great help in determining what would be best for my needs. The establishment has been done correctly and I cannot think of a thing to improve on. Amazed you are so new and done so right! Keep up the good work!! read more

Booooommmm marijuana all day like that snoop og A+++++++ there staff is awesome thanks bloom

I have been a medical marijuana patient for over 5 years in the state of Arizona. I've also been loyal to this dispensary because the prices and convenience. Most people make complaints to obtain stuff for free. But in this case I have a complaint against a person from your staff. The Employee name is Sarah she's simply a SNOB. She almost feels insecure about herself. I'm not sure this is the kind of employee that you want to have in your front desk leading your Sales and Customer Service. I thought I will call this establishment to speak to a supervisor regarding this particular person but when I call I was only able to get a voicemail and said in order to speak to the supervisor you needed to send an email what happened to being able to just talk to somebody. For the most part my experience has been very pleasant with others in this place. Not ONE person will stop me from coming there but you get what I'm saying when you leave your hard-earned money there the last thing you want to do is deal with such person. People in general go there to somewhat get a relief not to deal with somebody that thinks they're better than others. That being said your prices are fair and your customer service from everyone else has been great. I hope as a leading dispensary you DO look beyond profit and you look to continue making this place a leader in the industry where people can feel comfortable coming in without having to deal with such person. Thanks read more

Goood deals. 10p0 oz. Wow cant beat that. Im sold. Come check em out. Best deals in az

If I could I could give a negative review I would, its ghetto and always packed here. That wasn't the final straw for me though, I liked the late night hours and the flower.. HOWEVER, I was just in there and saw a few CHILDREN running around. There was a baby not even a year old as well, when I asked the front desk about their policy on kids they said "yeah its just like Walgreens, anyone can come in" UGH NO! idiot, first off this is not Walgreens and not anyone can come in. The sign says ONLY MJ card holders are allowed in, I'm sure these 2, 3 and 8 months old don't have their card, Honestly I'm upset at the fact that I had to be uncomfortable buying my meds because some mothers are ratchet and cant understand the appropriate places for their kids. I'm a parent myself , but don't impose your babysitter problems on the rest of us and have your babies in the dispensary. Absolutely ridiculous and I will NEVER come back here again! Ratchet place! read more

Bloom is awesome! Such great prices and SOOOOO SUPER QUICK!!!! I never go anywhere else but this place

This place is great. Love the friendly staff here, not only that but very knowledgeable as well. Great flower there with great prices. I highly recommend this place. read more

Bloom listened to us and reconsidered the Veteran's discounts, thank you Bloom!!! During all specials including Buy More Get More and 3 Free Prerolls with each 1/8th purchased we get 5% off. Any other time we get 15% off and our senior veterans get 20% off on Silver Sundays. OORAH to Bloom and thank you so much for listening!!! Semper Fi read more

It was my first visit and I thought the place is great. Had a lot of variety and the flower is potent.

I have been here 4 times the first time was awesome great meds along with the free 1/8 at the time well 2.98 when weighed out but it was free. Second time both bags had seeds :( but they offered to replace the smaller one. This was my third visit, the customer in front of me got the one I came in for so I just got my 1 gm replacement. Today I go to get my free pre-rolls they advertised to get me in there just to be told they didn't have any and I will have to come back for them. If your going to advertise stock up its common sense in business. The fact that I asked to a see a manager about the issue and was told she was to busy to deal with something like this just made this my last visit. The 20 pre-rolls of shake they make it out of is not worth the gas it takes to get to the place. It seems to be a last ditch end of the year revenue game to me. Bait and switch. read more

Awesome customer service. Had a vape pen and cartridge that went bad and they replaced both with no problem at all. :)