Cindy was so great in setting my up via phone as a new patient. Very kind with a calming demeanor…read more I have a tricky situation going on and haven't seen the doctor yet but I want to leave a review about her. First impression of their services is outstanding

***UPDATE!!*** After…read moremy review was posted, Dr. Starr personally reached out and left a voicemail offering to refund all of the money I paid for my visit. I appreciate the gesture and his willingness to address my concerns. That said, my goal was never to obtain a refund. My concern has always been the billing process and the discrepancy between what I paid upfront and what was later reflected through my insurance. I am sharing my experience so that other patients know to carefully review their EOBs and billing statements and make sure they understand any charges collected before insurance is processed.

Very professional and friendly staff, I never had to wait longer than 10 minutes. Doctor Jared…read moreYounger is very kind and attentive. I would recommend this office to anyone needing eye care especially catarac surgery.

Dr Starr has the best bedside manners I've ever met from a Dr…read more They wiggled me in a few weeks earlier due to eye swelling and his front desk Cindy was the nicest ever. The facility is clean and the best thing about this doctor aside from his awesome courteousness, is that he's not just an eye doctor, he seems to genuinely care. I appreciate people like him!

Let me begin by saying, like all people looking for eye correction treatment in the beginning, it…read morecan be daunting to think about. Not being educated on what EVOicl, Lasik, and smile treatments are, I came into my first consultations not knowing a thing. Needless to say my counselor Christine took the lead in enlightening me on which procedure was right for my eyes. For context, my eyes were both around -6.5 with bad astigmatism. She ran through the entire process and explained what to expect going into my operation. Overall, from the beginning to the end, I felt safe, secure, and well-educated in every step of the process. The surgery itself was held at their Rowland Heights location, and the office staff/ doctors were super friendly and helpful. Dr Patrick Pham knew what to say to relieve any stress going into the treatment, and was well spoken throughout. With their multiple branches, I had the pleasure of going to their Westminster location for my post-op appointments. If you're looking to get eye surgery done, look no further. IQ Laser will get you right. I am beyond happy to exclude contacts from my daily routine!

I got the SMILE procedure around 6 months ago at the Rowland location. Prior to the procedure, I…read morecame to this Westminster location for my consultation. The staff is very sweet and makes every visit smooth. I met with Christine for my consultation and she informed me of the different types of procedures, healing time, etc. I was a bit anxious going into it, but Christine made sure to answer any questions I had which provided comfort. My procedure went very well and I am now 20/20! The SMILE procedure is easily one of the best decisions I've made as it's made my life so much better. I didn't realize how bad my vision was and how much of a hassle it was to deal with glasses and contacts. I've been meeting with Dr. Nguyen for my post op visit and check ups. It's always a delight seeing her. Thank you IQ Laser Vision and staff for the gift of perfect vision!

Service was fantastic! My contacts were drying so badly and one of their team members so…read moregraciously helped me with finding the correct eye drops to remedy this. Alex aka TO THE PERSON WHO LEFT THE PREVIOUS REVIEW: Apparently you don't read your insurance contract, otherwise are you calling them a fraud? Your insurance decides what is billed, not Beach Eye - if you have a problem with the billing start there and stop leaving bad reviews unnecessarily.

At the HB office they are all friendly, helpfull, and professional. Dr. Do is fantastic!!read more

We were traveling in Southern California and my girlfriend started experiencing a sudden increase…read moreof floaters and flashing lights....which is a urgent sign of detached retina. We were very worried to say the least, especially since it was Sunday and no ophthalmologists were open. We were so lucky that we happened to call Aquity Eye Group, because we soon got a call back from Dr. Elizabeth Du. She was compassionate, and so helpful, that she agreed to meet us at her office in 30 minutes! She was very professional, quickly determined that there was no detached retina, and was able to fully advise us on next steps. I would certainly recommend Elizabeth if you need a good Ophthalmologist who actually cares about the patient.

From the owner: Dr. Elizabeth Du was born and raised in Grand Rapids, Michigan. She attended the University of…read moreMichigan for her undergraduate education, where she received a Bachelor of Science in Biochemistry. She then attended medical school at Wayne State University and completed her ophthalmology residency at Henry Ford Hospital in Detroit, Michigan where she was co-chief resident. Dr. Du then joined the University of Michigan Kellogg Eye Center comprehensive ophthalmology department where she practiced for six years. Dr. Du's medical interests are focused on comprehensive ophthalmology, which includes cataracts, glaucoma, corneal disease, eyelid disease, diabetic retinopathy, and macular degeneration.

All things having to do with eye health. ManYof the doctors rotate between Fountain Valley and the…read moremain campus at UCLA.

I was referred to Dr. Bert for eye dryness. His staff was so kind and helpful. His assistant was so…read morenice and took her time to ask me questions and explain what the next steps were for the appointment. Dr. Bert came into the room and he was nice, great bedside manner, and reviewed my chart. He examined me while explaining everything he was doing. I have seen 3 other doctors about this problem, and he was the one who truly prescribed the right regimen I'm doing so much better. Thank you, Dr. Bert!!!

Tried to change an appointment- was on hold for 45 minutes until I was #1 in the queue- then just…read moredial tone. Called back and was# 6 in the queue so it would probably be another 45 minutes on hold. What business operates this way? Absolutely terrible. Anyway- I will find another retina specialist if this is how they treat customers.

Canceled my dad's appointment with no notice. Showed up an hour early and had to call around while…read morethe call center tried to figure out what was happening. Wasted 2 hours waiting around, I was coming off of a 12 hour shift at the hospital, and my dad had to take off work for a whole week for this appointment since he's a truck driver. Also wasted $15 to park our cars in the plaza. The doctor had an emergency, OK no problem - things happen, we completely understand, but it should not have taken 2 hours of us waiting and calling around to notify us. Was told a manager will reach out to us to make it right - crickets. Spoke to Deanna from the call center and she had the stinkiest, snobbiest attitude arguing back at us, cut us off mid-sentence and was extremely rude. I also work in health care and have never displayed such unprofessional mannerism with my patients. She completely soured our experience single-handedly. Perhaps Deanna would benefit from some more professional training. The staff from the office was otherwise pleasant.

I have been coming for my yearly checks up and still no issues. All of the staff are respectful and…read morekind. I did my lasik eye surgery 4 years ago and still have 20/20 vision, I will continue to come here for any eye related issues I have!

Got my lasik done in February and everything went so smooth & fast! Staff is always very friendly &…read morealways answers any/all questions I have! Had another checkup now after 4 months and my vision is 20/20 which I was super excited about! Highly recommend this place!