I brought my elderly grandmother to Dr. Cuong-Dung Do and left very concerned. He recommended eye…read moresurgery and pushed hard for it, even after she said she wasn't having any vision problems. We later took her to another doctor for a second opinion -- that doctor examined her and said her eyes were healthy and did not need surgery at all. When my grandmother pushed back during the original visit, the appointment turned hostile. He raised his voice at us and, in our experience, used slurs. He also told her that if she didn't agree to the surgery he would report her to the DMV, and after she declined, he did. In my opinion, pressuring a hesitant elderly patient toward a major, unnecessary procedure -- and using a DMV report as leverage -- crossed a serious line. I'd strongly urge anyone, especially seniors and their families, to get an independent second opinion before agreeing to any surgery here.

Unless you absolutely HAVE to come here, I would suggest avoiding at all costs. I take elderly…read morefamily members here and this is one of the most unprofessional and SLOW medical offices ever. Having an appointment is absolutely pointless because even if you show up early/on time, you'll likely be in there for over an hour after your initial appointment time; honestly probably even longer. I've sat in the office waiting for my family members for 3+ HOURS (mind you, this was WITH an appointment!) and got so fed up and had to ask what the heck was happening. Why have an appointment if we have to wait that long? Make it make sense. It looks like they overbook appointments per day to squeeze in as many people as possible, but this doesn't do anything except create extremely long wait times. I once talked to someone else in the waiting room who was taking his elderly mom to an appointment and he expressed frustrations of how something went wrong the day of, and so they made them return the next day to wait EVEN LONGER to be seen by the doctor. If anyone has a visit here, you'll likely be there all day, so plan accordingly. Or better yet - avoid all together! The front desk staff is also unprofessional. I speak Vietnamese, but even then they are snarky, rude, and have no consideration for anyone's time. The younger staff are usually a bit nicer, but the older middle aged ladies that sometimes work the front desk are so snarky for no reason. While I can't speak on the care received since I wasn't a patient myself, my family members have expressed extreme frustration with this doctor and his staff. The long wait makes it extremely frustrating. The staff will usually call before and morning of the appointment to remind the patient but they borderline HOUND patients and are like "you better come to your appointment!" - only to show up and have to wait for OVER 3 HOURS. Make it make sense. They need to reevaluate and reorganize what they do here because I can almost guarantee you, their patients all think the same thing. Avoid unless you absolutely cannot do so.

Let me begin by saying, like all people looking for eye correction treatment in the beginning, it…read morecan be daunting to think about. Not being educated on what EVOicl, Lasik, and smile treatments are, I came into my first consultations not knowing a thing. Needless to say my counselor Christine took the lead in enlightening me on which procedure was right for my eyes. For context, my eyes were both around -6.5 with bad astigmatism. She ran through the entire process and explained what to expect going into my operation. Overall, from the beginning to the end, I felt safe, secure, and well-educated in every step of the process. The surgery itself was held at their Rowland Heights location, and the office staff/ doctors were super friendly and helpful. Dr Patrick Pham knew what to say to relieve any stress going into the treatment, and was well spoken throughout. With their multiple branches, I had the pleasure of going to their Westminster location for my post-op appointments. If you're looking to get eye surgery done, look no further. IQ Laser will get you right. I am beyond happy to exclude contacts from my daily routine!

I got the SMILE procedure around 6 months ago at the Rowland location. Prior to the procedure, I…read morecame to this Westminster location for my consultation. The staff is very sweet and makes every visit smooth. I met with Christine for my consultation and she informed me of the different types of procedures, healing time, etc. I was a bit anxious going into it, but Christine made sure to answer any questions I had which provided comfort. My procedure went very well and I am now 20/20! The SMILE procedure is easily one of the best decisions I've made as it's made my life so much better. I didn't realize how bad my vision was and how much of a hassle it was to deal with glasses and contacts. I've been meeting with Dr. Nguyen for my post op visit and check ups. It's always a delight seeing her. Thank you IQ Laser Vision and staff for the gift of perfect vision!

I was referred to Westminster Eye Center for dry eyes and light sensitivity but when I called to…read moremake an appointment the receptionist said the doctor doesn't handle those issues. Even their website says they do. Poor advertising

I'm very disappointed of Dr. Nguyen my appointment at 9:45 I walked in at 9:30 the receptionist…read moretook me in at 9:45 I sat there and wait for another half an hour. Then I heard on the other side of the office she greed someone else instead I walked out cancelled and left. When you give out an appointment that means that time is fixed for that person. I know her job is important but also we are too. Well I guess I have to looking for a different doctor. I don't recommend this doctor at all for family friends or anyone. Make sure you check her out before you walk into her office and disappointed like me.

Dr. Starr took great care of my husband. He truly cares about his patients, and we're grateful for…read moreit.

***UPDATE!!*** After…read moremy review was posted, Dr. Starr personally reached out and left a voicemail offering to refund all of the money I paid for my visit. I appreciate the gesture and his willingness to address my concerns. That said, my goal was never to obtain a refund. My concern has always been the billing process and the discrepancy between what I paid upfront and what was later reflected through my insurance. I am sharing my experience so that other patients know to carefully review their EOBs and billing statements and make sure they understand any charges collected before insurance is processed.

Dr. Tran has been taking care of me since 2018 and I've always had good experiences with his stuff…read more The office is very clean and it serves the local Vietnamese community and little saigon. His office staff is knowledgeable and I always feel like they are very detailed with their examination and eye exams. Make sure you ask questions if you don't understand something. They do speak Vietnamese and English if you wanted to know. If I ever need care later on in my elderly years, I wouldn't mind continuing my care here. Seems like everyone is pretty happy and they accept quite a few insurances, even CalOptima, Medicare, and private insurances. There are a lot of young student interns that I'm assuming are pre-med so don't mind them if they help with the exams. It's good to let young people shadow and help with the flow of outpatient healthcare. I guess if you are looking for some sort of volunteer or work experience, go check them out and ask if they have any openings.

We have been waiting for our appointment for AN HOUR AND A HALF…read more The staff here is extremely rude and I noticed drops being dispensed without the container being sterilized. We arrived to our appointment at 10:00 am it's currently 11:33 am and we are still waiting to be seen. I understand patients taking longer than expected but an hour and a half is excessive. The office is definitely over booking patients, there aren't enough seats in the waiting room

This Dr graduated from YALE university . One of the top Ivy League school. He saved my mom's eyes…read more The office is small but the staffs are nice and they did the paper work so my mom can get the eye drop ( which is not cheap).

My experience at this office was disappointing to say the least. The front desk receptionists…read moreoverbooked patients, the waiting room was crowded, and patients were left standing around for extended periods. The lack of organization and consideration for people's time was incredibly frustrating. The receptionists also made no effort to greet or assist the patients. The most concerning part was the unprofessional behavior of the doctor. Not only was he dressed in gym shorts, which was completely unbecoming of a medical professional, but he also had the audacity to engage in a personal phone conversation during my dad's appointment. I couldn't believe the level of disrespect and lack of professionalism he displayed. I wouldn't recommend this place to anyone seeking quality medical care. In addition, there was a lack of post-care information provided by the staff and doctor. It is crucial for patients to receive clear instructions and guidance on how to take care of themselves after a medical procedure. We were concerned as this was his first time and wanted to take the proper measures to keep his eyes healthy. After he was done, we were ushered out as they were closing soon. Again, we asked the receptionist if there were any medications he had to take or care treatment he had to do. They just informed us that they had faxed it to our pharmacy and they would let us know the details. We went to the pharmacy the following day and they didn't receive anything.. There was a back and forth and neither side took the blame. Overall, a bad experience

I've been seeing Dr. Steven Yoo for about 3-4 years, and I always have a great experience. I've…read moreworn eyeglasses since I was 8 and I can say he is very knowledgeable, takes the time to explain everything clearly. Recently, I had an eye injury and was worried about getting an appointment, but the office was able to fit me in quickly. I was so grateful for how promptly they took care of me. Jennifer at the front desk is also wonderful. She's always kind, professional, and communicates everything clearly, making each visit smooth from start to finish. I highly recommend Dr. Yoo and his team to anyone looking for an optometrist who is caring, knowledgeable, and has an excellent office staff.

I called Dr. Yoo's office because my husband was referred by the ER for an ophthalmology follow-up…read more I simply wanted to confirm whether the office provided ophthalmology services. The first person who answered didn't seem to understand my question and hung up on me. I later received a call back and asked the same question. The staff member told me they "do eyeglasses." When I clarified whether they provided optometry rather than ophthalmology, she eventually said yes. What concerns me most is that the front-office staff should understand the difference between these services and be able to clearly explain what type of care the office provides. These are patients' eyes and their vision, we should be able to trust that the people answering the phones understand the services they are scheduling. After this experience, I would not feel comfortable making an appointment here, even for optometry services. Very unprofessional and disappointing first impression.

Dr. Jared Younger was referred to me for cataract surgery by my Hoag doctor. I found Dr. Younger…read moreto be a very professional, knowledgeable, and skilled physician. He uses the latest technology in equipment and offers the newer PureSee premium lenses. He took the time to listen to my needs and to measure and customize the lenses for both of my eyes keeping in mind that I had LASIK surgery years ago. I recently had my cataract surgeries at Newport Bay Surgery Center and had a smooth experience each time as I felt confident that I was in good hands. I now have crystal clear multifocal vision with no halos and no need for glasses. I'm grateful to everyone involved in my care and highly recommend Dr. Younger and his team at OCEC and NBSC.

Dr Starr has the best bedside manners I've ever met from a Dr…read more They wiggled me in a few weeks earlier due to eye swelling and his front desk Cindy was the nicest ever. The facility is clean and the best thing about this doctor aside from his awesome courteousness, is that he's not just an eye doctor, he seems to genuinely care. I appreciate people like him!

This place is a scam. I wrote a review for this place and then it got deleted because they can't…read moretake a negative review. They scam you by saying they don't take your insurance and make you pay out of pocket after they told you they do take your insurance. Even talking to the doctor is useless cause he just push you back into the billing lady who still make you pay. It is not like I don't have the money to pay it is just I hate being scam into paying something that shouldn't come out of my pocket! Don't come here unless you want to get bill for things you shouldn't be!

Great service. Hidden in the Asian Garden Mall. Quick turnaround time. Would recommend.read more

They are open 7 days a week!!! Small spot inside the Asian garden mall. Very convenient location…read more Service was great. Optometrist was super cool and nice. Their frame options are somewhat limited but still have options. I recommended to my family members and they love it here