1. Cummins Sales and Service

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Downey, CA

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Cummins Sales and Service

2.0 (4 reviews)
Open • 7:00 am - 5:00 pm

Services - Cummins Sales and Service

Auto brake repair

Auto engine repair

Auto transmission repair

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9 years ago

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2 years ago

Disappointing and not satisfied with customer service communication and the time it took to correct the problem.

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9 years ago

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Primo Electric - New electric installed for light fixture

Primo Electric

(208 reviews)

Primo Electric provided top-notch service from beginning to end!…read more From the first time I reached out, they were very responsive and were able to get our project moving within just a few days. They took the time to answer all of our questions and concerns and explained everything clearly, including a detailed breakdown of the work and pricing before we moved forward. They upgraded our home to a 200-amp electrical panel, installed a 50-amp car charger outlet, and completed additional electrical work for our kitchen, laundry area, and portable AC. The entire process was seamless. The team was professional, knowledgeable, friendly, and respectful of our home. Everything was completed beautifully and left in great working order. I also really appreciate that they stand behind their work and guarantee it, which gives us extra peace of mind. It's not always easy to find a company that communicates well, is transparent about pricing, and does quality work. We had a great experience with Primo Electric and would definitely recommend them!

Oscar the technician arrived promptly at said time. He was very professional. He explained…read moreeverything he found and explained everything he was doing. He cleaned up, vacuumed, was courteous, and proficient. Thank you again for the fast expeditious service. The gentleman who initially took the inquiry was David very nice gentlemen and returned my phone call promptly. We felt the price was very reasonable thank you again.

Southwest HVAC - Working the Pasadena trade show this weekend

Southwest HVAC

(655 reviews)

Our A/C stopped working during this horrible heat wave, and after calling 11 different HVAC…read morecompanies, this was the only company that was able to get me scheduled the soonest. They originally booked me for Saturday but told me they would call if an earlier appointment became available. To my surprise, they contacted me the very next day because of a cancellation. Our technician, Fabian, was outstanding. He was extremely knowledgeable, professional, and thorough. He took the time to explain what was causing the issue and also educated us on the importance of routine A/C maintenance to help prevent future problems. I really appreciated that he answered all of our questions without making us feel rushed. The entire experience, from scheduling to the repair, was excellent. It's hard to find a company that's responsive, honest, and reliable, but this one exceeded our expectations. We will definitely continue using them for all of our future heating and air conditioning needs. Highly recommend!

Extremely disappointed with Southwest HVAC…read more I called Southwest HVAC in April to have my AC serviced before summer because I have a newborn at home and wanted to make sure our system was reliable before the hot weather hit. I specifically took the initiative to have the unit maintained ahead of time because keeping my family comfortable and safe was a priority. During that visit, Southwest HVAC charged me $1,000 for a capacitor and a hard-start kit. I thought the price was extremely high, but I agreed to pay it because I trusted that I was paying for professional service and, more importantly, peace of mind that my AC would be ready for the summer. Fast-forward ONLY FIVE MONTHS and my AC won't even turn on. Naturally, I called Southwest HVAC expecting them to stand behind the work they had performed just five months earlier. Instead, I was told I would have to pay another $100 diagnostic fee just for them to come out and look at the system. That's what I find completely unacceptable. You charged me $1,000 to service and repair my AC, and less than five months later the system isn't even turning on--and your response is essentially, "Pay us another $100 and we'll take a look." If you are going to charge customers premium prices for HVAC work, I expect a reasonable level of accountability when the equipment fails shortly after you serviced it. I shouldn't have to pay another fee simply to find out whether the work I already paid you $1,000 for was done properly or whether the components you installed have failed. The timing is especially frustrating because I specifically had this work done BEFORE summer precisely so I wouldn't end up in this situation. I have a newborn in the house, and now I'm dealing with a non-functioning AC in the middle of summer after paying this company $1,000 for service only five months ago. $1,000 in April. AC completely dead in September. Another $100 just to get someone to diagnose it. That is not what I consider good customer service, and it certainly isn't what I expected when I paid Southwest HVAC to service my system. I would strongly recommend getting a second opinion and comparing prices before giving this company your business. Based on my experience, I am extremely dissatisfied with both the service and the way they handled the situation afterward.

Cummins Sales and Service - autorepair - Updated October 2026

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