After concluding a full visit complete with a follow-up appointment, I'm happy to report that I've…read morehad the most positive experience with Casey (PA-C) and other staff at this location, and I certainly hope this is just the beginning. ++ Casey was courteous, thorough, friendly, funny, knowledgeable, and patient. Mindy, medical assistant conducted the first part of my physical exam, then Casey took over the rest. She truly took her time and paid attention, and the visit couldn't have gone any better. Lab in the same building, and the staff was efficient and friendly. This was also the first time in a long time where a blood draw didn't cause massive bruising. Thank you! Appointment reminder phone call (and a message if you miss the call). Good-sized parking lot.

I've been seeing a resident at LewisGale Physicians Family and Academic Medicine - Valley View…read more This is the worst health care i've ever received. A resident miscoded a visit Medicare should have covered but didn't. The resident's supervisor did not respond to my email in their system. The billing department said they'd help me on multiple occasions, eventually comprehending that it was miscoding, but they did not succeed. So I'm out hundred of dollars and haven't seen in a general practitioner in over a year.

Dr Hippeard is one of the most kindest and caring doctors I've ever been to. He listens to…read moreeverything you say and he solves your needs. Most doctor s come in and don't listen and leave as soon as they can not Dr. Hippeard He's such a caring doctor. He will set down no matter how long it takes and listen to you and talk to you. He's like a family member to me. He's been the best doctor I've ever had. Highly recommended

I am being charged for a sick visit as well as an annual physical because during my appointment I…read moretalked with the doctor about things that were causing some issues. Silly me, when he asked how I was doing, I answered honestly and sought help from my Dr. Last I knew, that was part of what a physical was. When I spoke with the office manager, Lisa, she was rude and would only says "Sorry that's how you feel". No genuine apology, empathy or willingness to work with me on the amount due (that should not even be due in the first place). She told me that is just the way it is. Funny how that is not they way it is in other doctor offices. This is borderline insurance fraud, charging for two appointments in one day when only one actually occurred. While the Dr. does have good bedside manner, he will apparently charge you everything he possible can in the process. Avoid this doctor at all costs unless you enjoy paying for appointments you do not have.

Dr. BAKHIT is one of the kindest most caring doctors I have ever had. Not only was he able to…read morerelieve my facet syndrome. He has also me relieve my pain in other parts of my arthritic body. I highly recommend not only this doctor, but also his office staff. Everyone was very cordial and polite , and the office was meticulously clean.

He's back in Roanoke and practicing as of 1/7/19! I am a 14 year patient and have never had a…read morebetter doctor. He is kind, patient, always spends an appropriate amount of time discussing current issues and treatment plan, he's gentle and careful with procedures and explains every step so you aren't taken by painful surprise, works with me in all my research when I ask about trying this or that as I'm very involved in my healthcare. He's great and I highly recommend him - and my husband and daughter go to him now as well. Note- as with all pain mgmt doctors insurance requires physical therapy and cortisone injections before further treatments can be tried. So don't blame that on the doctor!! And don't quit going because cortisone doesn't work - there are other treatments if you will continue.

Lovely office, incredibly skilled physician and nurses! I had an embolization procedure performed…read moreby Dr Guyer. From the consult all the way through post op , I was treated with the utmost respect and compassion. The nurses assigned to me, Macy and Katie, were extremely professional and absolutely went the extra mile to insure my comfort and care was far better than anything I expected! Dr. Guyer listened to my concerns and questions during the consult and met with me pre-surgery. I absolutely recommend this practice and group of medical professionals! Top-notch!

My quality of care with Dr Karen Olorunfemi has been some of the best I've ever received. I am a…read morecomplex patient, and her attention to detail, kindness and knowledge has been nothing short of life changing. Any facility would be lucky to have such a phenomenal physician, and it speaks well of Lewis Gale for having selected her. My experiences with the nurses and the receptionists has also been positive.

I have had an almost 10 year relationship with Ruth Peevey, and truly believed that this doctor was…read moreinterested in providing care while creating a meaningful relationship. The past 2 years have been extremely difficult to navigate through, and with having a huge and heartbreaking loss this year, I relied on the care of my team of providers, including Ruth. Due to ongoing issues with other variables regarding my health, an appointment was missed and the office decided to discharge me as a patient. After contacting and providing an explanation and requesting a rectification, Ruth Peevey and her office have decided to treat me with coldness and have turned their back on someone in need. I would highly not recommend visiting this doctor or any of its affiliates because it's clear that the care and relationships are fictitious and deceiving. I've never felt such disappointment and disregarded with any other provider until Ruth Peevey and her office.

Gastroenterology Consultants in my opinion are the premier gastro doctors in the valley. I would…read morerecommend Dr. Shah any day of the week. He is a very professional and caring physician. I've never had any problems at all.

I just had a colonoscopy done a few weeks ago by Dr Farhad Sahebjam from Gastroenterology…read moreConsultants of Southwest Virginia, which my primary physician recommended I have done as a preventive measure since I'm older than 45 and have never had one done before. With all the myths going around about having a colonoscopy done, I was naturally a little nervous, just like many others probably are. But here at this Center everyone was so friendly and professional that by explaining the procedure and providing me with the knowledge of the advantages of having one done, rather than trying to avoid it, I looked forward to having one done. And Dr. Sahebjam was so kind and caring that he put me at ease the moment I first met him and provided me with the knowledge to understand the procedure and the benefits of it. If any polyps were found they could be removed, providing hope that everything would be alright. My insurance covered the payment for the whole procedure except.the copayment for seeing a specialist and the medications needed to prepare for it, which my CVS pharmacist helped me pay less for these by using a special program they had in which I write about in my CVS Pharmacy review. All the step of the way I was kept informed that it was covered and I wouldn't have to pay a cent. Naturally after reading the negative reviews I was worried but now I know better than to pay attention to them. The Center kept in touch continously with me via phone calls, emails, and text to make sure I didn't miss an appointment and in case I had any questions on the preparation procedure. I had an assigned person to keep in touch in case I had a question on the preparation for the procedure. The colonoscopy was performed at the Lewis Gale Medical Center in Salem, Virginia by Dr Sahebjam. I did have to drink a lot of water after I drank a medication mixed with water, but this made me thirsty enough that I easily drank the extra couple of glasses of water with no problem at all. And being without eating didn't seem to bother me much as I thought it would. A good friend of mine drove me to the Hospital on the morning of the procedure and waited for me there until it was finished. There I was treated very well and interviewed by several people, including hospital staff, nurses, anesthesiologist, and Dr Sahebjam. As soon as they brought me to the procedure room after I changed into hospital clothing, they put the anesthesia into my vein and an oxygen mask and immediately fell asleep that didn't feel a thing. I woke up to the call of my doctor who explained that everything had gone well and showed me the pictures. Since I didn't have any polyps and the results were normal he recommended that I didn't have to have another one done until 10 years. I was given the exit papers including copies of the pictures they took by a nurse, got dressed, and taken in a wheelchair to my friend's car, who drove me home. I week after I had a follow-up visit to the Center where a nurse explain to me how the procedure had gone and saw that I had totally recovered from it. I highly recommend this place to anyone who needs to have a colonoscopy done, as well as Dr Sahebjam and his staff.

April 2025 great staff and wonderful care my family doctor…read moreof 20 years retired and I have been with Roanoke Family Medicine for almost 2 years now very nice to deal with an independent owned group NO corporate crap like hospital owned groups the truly physician owned practice is almost extinct they days in our area of Virginia but this group is wonderful to deal with and I hope they are around for a long time Great care and wonderful staff

This office will abandon you in time of need. Was immediately pulled from all anxiety meds that…read morehave been prescribed for years,all because of a failed marijuana test. Then they look at talk to you like a junkie. This practice is embarrassing.

Dr. Kagey is a great doctor very thorough,and caring of your needs as a patient. The staff have…read morebeen great also if I ever had questions they're always quick to respond, very polite.