Dr Pauley is great. He's proactive and takes the time to listen. He always follows up on every…read moreaspect of my current care to ensure the specialists are doing what they can to help me. He doesn't like to repeat testing that's already been done and gives us the option to voice any complaints without judgement. The staff is incredible and always super helpful. If you want a physician that isn't trying to get paid by unnecessary testing or sending you out everywhere instead of trying to handle things himself, he's the man. I'm also quite impressed he studied about my muscular dystrophy and is on top of every aspect of my treatment plan. It's nice to not have to explain everything each time I come in. I told him once and that was enough.

Dr Andrews treats you like a person, he is old fashioned you wont find a bunch of computers in hie…read moreexam rooms. I think that's a plus, I have been to others doctors that spent all their time looking at the computer monitor not me. He always has a joke, sometimes they are a little corny but they still make you laugh. I recommend this place if you live int eh Fincastle area.

I have gone to Andrews all my life. He is great at making the patient feel comfortable and always…read moretells a joke. But is very serious about treating the illness or injury. I'd recommend him for sure!

Lovely office, incredibly skilled physician and nurses! I had an embolization procedure performed…read moreby Dr Guyer. From the consult all the way through post op , I was treated with the utmost respect and compassion. The nurses assigned to me, Macy and Katie, were extremely professional and absolutely went the extra mile to insure my comfort and care was far better than anything I expected! Dr. Guyer listened to my concerns and questions during the consult and met with me pre-surgery. I absolutely recommend this practice and group of medical professionals! Top-notch!

I've been seeing a resident at LewisGale Physicians Family and Academic Medicine - Valley View…read more This is the worst health care i've ever received. A resident miscoded a visit Medicare should have covered but didn't. The resident's supervisor did not respond to my email in their system. The billing department said they'd help me on multiple occasions, eventually comprehending that it was miscoding, but they did not succeed. So I'm out hundred of dollars and haven't seen in a general practitioner in over a year.

After concluding a full visit complete with a follow-up appointment, I'm happy to report that I've…read morehad the most positive experience with Casey (PA-C) and other staff at this location, and I certainly hope this is just the beginning. ++ Casey was courteous, thorough, friendly, funny, knowledgeable, and patient. Mindy, medical assistant conducted the first part of my physical exam, then Casey took over the rest. She truly took her time and paid attention, and the visit couldn't have gone any better. Lab in the same building, and the staff was efficient and friendly. This was also the first time in a long time where a blood draw didn't cause massive bruising. Thank you! Appointment reminder phone call (and a message if you miss the call). Good-sized parking lot.

I have been a patient of this clinic for over 40 years, so you can be assured that I know something…read moreabout them. They are excellent, helpful, and kind, in addition to offering superior medical care. I should have written this years ago. I have been a patient for so long that I have gone through several doctors' retirements. I count Dr. Bill Hendricks as a friend, and now Dr. Lindsey Call takes great care of me. I highly recommend these physicians.

Been seeing the same doctor here for 15 years. Made appointment today due to ongoing chronic pain…read morethat I've been getting treatment for. Was ten minutes late due to factors outside of my control. Was told the doctor was busy with another patient and they could reschedule me for a week later. Due to medical shortages in the area, I'm stuck here, but if you're searching for a good general GP, then keep looking. This isn't the place.

Dr. BAKHIT is one of the kindest most caring doctors I have ever had. Not only was he able to…read morerelieve my facet syndrome. He has also me relieve my pain in other parts of my arthritic body. I highly recommend not only this doctor, but also his office staff. Everyone was very cordial and polite , and the office was meticulously clean.

He's back in Roanoke and practicing as of 1/7/19! I am a 14 year patient and have never had a…read morebetter doctor. He is kind, patient, always spends an appropriate amount of time discussing current issues and treatment plan, he's gentle and careful with procedures and explains every step so you aren't taken by painful surprise, works with me in all my research when I ask about trying this or that as I'm very involved in my healthcare. He's great and I highly recommend him - and my husband and daughter go to him now as well. Note- as with all pain mgmt doctors insurance requires physical therapy and cortisone injections before further treatments can be tried. So don't blame that on the doctor!! And don't quit going because cortisone doesn't work - there are other treatments if you will continue.

April 2025 great staff and wonderful care my family doctor…read moreof 20 years retired and I have been with Roanoke Family Medicine for almost 2 years now very nice to deal with an independent owned group NO corporate crap like hospital owned groups the truly physician owned practice is almost extinct they days in our area of Virginia but this group is wonderful to deal with and I hope they are around for a long time Great care and wonderful staff

This office will abandon you in time of need. Was immediately pulled from all anxiety meds that…read morehave been prescribed for years,all because of a failed marijuana test. Then they look at talk to you like a junkie. This practice is embarrassing.

Dr. Kagey is a great doctor very thorough,and caring of your needs as a patient. The staff have…read morebeen great also if I ever had questions they're always quick to respond, very polite.