One of my go-to places for lunch each week. The food is always good, and the prices are decent. A…read morereally good selection of sandwiches, ice cream, cookies, and soups. My go-to sandwich is a skinny Italian on wheat. The staff is also very friendly, but sometimes not enough of them.

The guy got my order wrong. Did wheat bread when I asked for white. Asked him to redo it and he…read moredidn't even respond, proceeded to remake my sub but clearly didn't try to make it well. It was ridiculously sloppy and cold. I was the only one in the place and it took 15 minutes just to get the 1st sub. Horrible experience.

My girlfriend and I drove from Ann Arbor to Fazoli's on Valentine's Day for a nice, reliable…read moreItalian dinner. What we got instead was an experience. We stood in line behind an older woman ordering enough food to survive winter. While this happened, the lone employee kept apologizing to us, running food out, coming back, apologizing again, and repeating this cycle for about 20 minutes. Honestly impressive cardio. When he finally took our order, I told him two baked lasagnas. He looked me dead in the eyes and repeated "two baked lasagnas." We shook hands spiritually. Made them combos. Pep slice. Cheese slice. Locked in. Food took a while (understandable) and arrived with another apology... and that's when we realized it was baked spaghetti. We checked the receipt which also said baked spaghetti. At some point lasagna became a concept rather than a food. Close, but legally different. We also indulged in a chocolate mushroom dessert, which I don't recommend. The taste made me cry. It made my girlfriend throw up. Despite everything, the staff was kind, the night was unforgettable, and we laughed the whole way home. 4 stars because we really wanted that lasagna.

I don't even know where to start my fav place to go when I have time and when I'm in a rush. They…read moreare so friendly and welcoming. Me and my friends come and study and eat together here and there so kind and don't try to rush us out. The food is absolutely incredible and the prices are fantastic I love it Expecially this one in particular!

My fries were colder than the antarctic they chills through my body... zays cheese was not melted…read moreenough. Jemell lemonade was to strawberry-y and yeah last time i was at this location a hair was cooked into my fry...

Got 2 meals one with Mac n cheese one with a large fry, completely forgot the fry. I got home…read morestarted to eat with my girlfriend as she is eating her mac n cheese pulls a bite up and there was hair stringing through the bowl. The chicken nuggets were over cooked with more breading than chicken for the price you'd expect better quality.

Brother loves this place. However temp is frigid. Every customer around us was cold and commenting…read more Staff blew off. Clearly their comfort is more important than customers. Mushroom Swiss burger was tasteless. One employee hustled past me with my unsteady and disabled brother on our way out. My brother almost toppled over. She never even offered an apology. She was oblivious. Watering the rock bed right up by door caused flooded unsafe walkway. Hav was to walk disabled brother in road instead. Over all poorly ran Steak N Shake. Far below par compared to other locations. Would t recommend this one or come back.

First time back in 3 years. Had to place our order and pay at a kiosk. When our order was ready, we…read morehad to go to the counter to get it. Then we were expected to take our trays and trash up like McDonalds. They have also changed their chili recipe and it is not better. Won't go back. Then again every time I go by, their parking lot is virtually empty so they are probably on their way out. Deservedly so.

Summer salad with grilled shrimp at one of the outdoor tables on a beautiful late summer afternoon…read more Service and the food is excellent as always.

I had the dirtiest of birds! This place is baddddassss. Pickle fries, 5 piece tender meal, 10…read moreboneless wings, and calamari, a meal that should feed a family....it fed us twice. The chicken is amazing and I love that they don't sauce their tenders, but serve it on the side so you can try multiple flavors and reheating isn't annoying. The staff was excellent, drinks were quick, and the food was delicious. My whole family walked away full and pleasantly surprised to find such a gem in Jackson MI of all places. My 14 year old ended up winning his district hockey tournament, so whatever you're putting in your chicken......it works! It's priced extremely well for the quality of food and the service was perfect. Well done Dirt Chicken!

Jackson QDOBA Food quality 5/5 - QDOBA is wonderful, the…read morefood has always been excellent here. Cleanliness 4/5 - The tables are quickly cleaned off after people, and the bathroom is nice and clean too Quickness of service 5/5 - I go to this QUOBA a lot and it is always relatively fast, even when there is a long line. Friendliness towards customers 0/5 - I have worked in customer service quite a bit myself, and if I displayed the attitude they did towards customers I would have gotten a warning/fired. I have been to this QDOBA three times in three days, and every time there has been one specific worker that has been super rude to me and to my friend. They did not smile, seemed bothered by our presence, and they mumbled to us and were rude when we didn't understand, this happened all three times we went in. The last time, all of the workers we encountered were not pleasant, and a bit rude. They were hurrying us through and rolled their eyes when my friend asked a question about HER food. There have been other times at the QUOBA that they have been unpleasant as well. (I go to this QDOBA often)

I have never written a bad review - but I will today. I have never seen such a lack of care at a…read morerestaurant. I came to pick up an order that "was ready". I could see the place was busy, but there was no sense of urgency in the staff. People who had pick up orders were lined against the wall patiently waiting, but the staff walked in slow motion as if they didn't care how behind they were. 30 minutes later my food was still not ready. To top off the experience, the cashier STARTED SEPARATING HIS DREADLOCKS OVER THE CASH REGISTER AND PREPARED FOOD! No one had hair nets or food security gear on, so I shouldn't really have been surprised. Between the uncleanliness, poor attitude of staff, and the lack of supervision from any higher up tell these employees to MOVE - I will never be going back to eat there. And by the looks of it, I'm not the only bad review. Do better.

Very, very old school. Now, this isn't always bad, but it is not always good either…read more PROS: * It tastes like you remember, if not considerably more expensive. * Generally, when I have visited the drive-through, the food is hot. CONS: * The wait in the drive-through for each order is long. And this is per car, not just with 3 or 4 cars waiting. * The employees seem to be moderately polite, but they show no evidence of enjoying their jobs. * I always forget to ask for sauce. Why not put it in the bag first? I know, some people would waste it, but it is a fish place! * The bathroom inside this store is an absolute joke. DEFINITELY not ADA (no possible way to use it with even a walker. It has to be the original construction. And the dirt... Well, use anyplace else...

First time at a Long John Silver's and I was pretty pleasantly surprised!…read more The service wasn't the friendliest service I've ever had but I've had so much worse. They were patient enough to let me look over the menu and time my time when ordering! The food took a bit to come out but when it comes to fish or chicken, I prefer it that way! As far as the taste of the food goes, I was pretty satisfied with the fish, fries, hush puppies and coleslaw! It was definitely greasy beyond belief but that's expected haha. As far as the interior of this restaurant goes, it could definitely use some TLC as far as renovations go but I thought it was very clean! This isn't spot I'll be rushing back to for fish over a sit down restaurant but it's a spot I'd like to visit again eventually!

Love their dark brew coffee and the fact they have almond milk for us dairy free drinkers. Prices…read moreare pretty high. Only a couple choices for gluten free salads. The food is delicious, though.

Customer service still matters! Every time I come to Panera Bread in Jackson the people working…read morethere are SO rude. I don't think I've had a decent experience there since they first came to Jackson. At least since the pandemic their staff has been awful. The food is great, but not worth the hassle of dealing with their employees.

The customer service here was beyond excellent--everyone was super friendly and helpful. I tried…read morethe new gyro sandwich and honestly didn't expect it to be that good, but it really surprised me. Great flavor and definitely something I'd order again!

Service was excellent! Everyone was very pleasant. We rang the bell twice because everything was…read moregreat

Love the chicken sandwiches here and rootbeer, nice workers, clean inside and bathrooms were neat…read moreand clean as well.

They made us going in to order instead of drive through because they do not want to handle with…read moreDeaf customers. Also, it took forever to get our lunch. No fast service.