I was surprised to see the rating for this Culver's was as low as it was. Then I saw a good many of the negative reviews were older and related to service. ICYMI, that has changed as of around 2-years ago. Not sure if the franchise owner changed, or Culver's got the message. The service is now very good. Culver's is still my fave ff burger joint since they moved into the Carolinas. Burgers and the fried chicken sandwiches are my go to's. read more

It's ok. The guy that delivers your drive thru food to your car after you pay and are instructed to pull up and wait is in ZERO rush to get it to you. He waits inside until the food for ALL outside waiting customers is ready even if that means yours sits there for five minutes. Then when he goes outside with everyone's food, he will stop and talk to those that are his friends for a few minutes in absolutely no hurry. Then he will finally get around to handing you your food. He delivers his friend's orders FIRST no matter who ordered when. So you will be waiting 15 minutes for your cold fries. Very weird. read more

We've dined here several times since their opening and are happy with the food, service, and cleanliness which is no small feat considering how busy is this place. My wife loves their shrimp platter which is always hot and crispy along with the fries. And I think their smashed butter burger is seared perfectly and cradles well in the bun. Perfect for me! In the mood for casual dining that's prepared as you wait? Has my "Give 'em a Whirl" meter heading to Sun Valley for our next lunch. Go here! read more

Culver's - Shrimp platter - Burgers Near Me - Indian Trail, North Carolina

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This location stays busy, especially for dinner time. I had 3 complimentary coupons for their chicken sandwiches. I used two of those coupons. I waited roughly around 10 minutes for them, but they were made picture perfect. The sandwiches were crispy, hot and super fresh. TIP: Their spicy chicken is really spicy. All of the staff was friendly and very knowledgeable of the menu items. The restaurant has inside and outside seating. The ambiance is cheerful and family oriented. Plenty of parking available and drive-thru as well. read more

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Since the new owner/management took over about 12-18 months ago (?) it has been a COMPLETELY different restaurant and experience. The service is friendly & fast and the food is excellent, hot, and accurate. One of my favorite local casual restaurants in Union County. read more

This is my second time here first time did not work out so well due to poor service. The food actually was pretty good. My wife had the 10 piece shrimp dinner very tasty. I had the walleye fish dinner. And that was actually very good. A small thing is the row wasn't as fresh as it could've been in. The fries could've been cooked a tad bit longer. But the staff is professional and helpful. The price is moderate. Recommend definitely highly recommend the walleye fish dinner. It's only available for a limited time. read more

Butter burgers are the bomb! Staff was extra nice and courteous. Loved the frozen custard, too! I don't get the 3 stars. I give 5!

I absolutely love the Vibe of this place! The Food is Always Hot and Fresh which is what I look for in a Restaurant even if it's Fast food. The service is Amazing and everyone seems to always have a smile! This is my go to for fast food!! read more

Culver's - Ice cream - Burgers Near Me - Indian Trail, North Carolina

Best burger and fish sandwich. Drive-thru fast butter burger nice flavor Not fan of custard

Well I have been told over and over to try the Fish and the Pork Tenderloin Sandwich here . I was disappointed. The fish was probably a 4 out of 10 - We got the higher order of three pieces. It came with a wrong side and wrong sauce. Fish was just okay- Batter fell off. The Pork Tenderloin was totally tasteless. No flavor, nice size but taste was missing. Cheese Curds were very small and cooked Hard ! Sorry Culvers not my favorite ! read more

Culver's - Pork Tenderloin Sandwich - Burgers Near Me - Indian Trail, North Carolina

Culver's is a great BRAND known for quality & consistency - and tasty fountain Root Beer. Butter Burger, Curds & Custard what's not to like? FF to the Indian Trail location which is "under new ownership." Thought they were Company owned? Lots of alternative food choices in this location so KISS and deliver what your Culver's Customer has come to expect & deserve. The NEW Owner might want to be a little more hands on as at this location food preparation has proven inconsistent. For that reason I'd suggest that YOU check YOUR order before leaving the store. That being said, if you do eat in you may have the pleasure of meeting Keith, a fine young man who delivers your order and deserves a raise! read more

So I see these Culver commercials and thought wow, that looks like a tasty burger and from Wisconsin, ok. I finally stopped in on one and was absolutely shocked to see that the burger they display, is the burger they serve! I mean truly a perfect specimen of beef, cheese and fresh vegetables. I macked that burger so fast I even ate the picture! Service was great, the staff was friendly and engaging. The layout was very welcoming and clean. This burger beats an inn and out double double any day of the week and twice on Tuesday. read more

The lady that is in charge is arrogant and down right hateful. I have been to probably 12 Culver's Restaurants and this one has the worst service by far. I have been there several times but today was my last. The location is absolutely the dumbest possible. The owner must have gotten a huge discount on the land because you have to be a student across the highway to find the place. I got a sandwich on Sunday and it was terrible so I drove back today to exchange it. I suggested for my troubles of coming all the way she might consider giving me a small Diet Coke. I assume she did not have that much authority. I totally understand her lack of authority because from what I could conclude about her she has no clue about customer satisfaction. Trust me this is no chic filet. The sad thing is when I came in Sunday everyone was upset and driving off without their food. She stated the kitchen had an issue. It seems each time I come they have some issues. I think she is the issue and the owner needs to step in and protect his investment before it's too late. read more

Culver's - Ruben soggy and over cooked - Burgers Near Me - Indian Trail, North Carolina

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This is our go to for family night out. We enjoy the value of the meal, the friendly staff, and the ice cream dessert! We went to a different Culver's 10+ years ago and it was not a great experience. We had written off ever going back. But we had a family friend invite us to dinner at Culver's before a show at Lante Performing Arts. We loved it. The counter was quick and friendly. They explained everything to us. Our son loves the kids meals. They include everything from drink, burger, side, and ice cream. They also have a process for after 10 kids meals the next one is free. Being on a tight budget we have occasionally gotten kids meals for all of us and it is plenty of food. We really appreciated the staff being okay with us getting a kids meal for the adults and doing it with a smile! So since last November, we have been back 3-4 times per month. We are very happy with this restaurant and grateful for a restaurant that is clean, friendly, and does not break the bank!!! Thank you! read more

I've been to Culver's out in the Midwest and since we were nearby in NC, I had a bit of a craving. Cheese curds were just what I remembered. Fresh, crunchy exterior and well seasoned. I also went with the double cheeseburger with pickles, fried onions, and ketchup. Classic burger that seems fresh. read more

Culver's is delicious when done right. A few times at this location, I've had cold buns or unmelted cheese on the burger. Nothing to make it inedible, but just adjust your expectations if you pull up. There's usually a line when I drive by, so perhaps other food on the menu is a better option. What I do love, are the custard options. You can get scoops, concrete (mix-ins) or a shake. They have regular flavors plus a flavor of the day. I wish I didn't know about that, but it caught my eye one day and I was hooked. You can check their website for what flavor is available at which location. I've had everything from cappuccino cookie crumble (soooo good) to dark chocolate decadence. I'm scared for my waistline. read more

Culver's - Oreo overload - Burgers Near Me - Indian Trail, North Carolina

Amazing service and quality at this location. I have been coming here steadily for the quality of the burgers but today they made themselves really stand out. I ordered a curder burger with an 8pc tender, when I looked in my bag before I left to make sure everything was correct the cheese curd was missing from my burger and I only had 4 tenders. My ticket said 4 so I figured we had a misunderstanding, when I went back inside to order another 4 pc tender I received my curd patty also, very promptly. Best burger spot near sun valley! read more

My folks mentioned this was a fast food place that served burgers and custard with locations near them. They claim to make food fresh to order and that the custard is always fresh in store. The custard also is offered in a unique flavor that differs at every location and every day. We went to this one after a long work day for my dad and I. It's in the same plaza as Publix and there's plenty of parking. The restaurant was kind of quiet when we went - not a lot of diners getting food in the restaurant, but there were a few doing the drive-through. The staff weren't rude, but I sense a couple of them had a long shift and were starting to fade. (One of them spoke so softly we did have to ask her to repeat a few things.) If you dine in, you get a blue number for your regular food and drinks, while if you get custard only, it will be a white number. Tables weren't super clean and one of the trash receptacles were overflowing a bit. Mom and I got single burgers and my dad got a fish sandwich. The latter took more time to make and one of the servers explained that when he dropped off the burgers and fries with an apology. The fish sandwich took maybe 3-4 more minutes then it was out. The burger was okay and the fries were okay as well. Nothing tasted bad but I wouldn't call it special or super amazing. (I'm guessing it could be an off day or this location specifically.) Custard was very quick - that was less than a minute. The custard is a thick, creamy consistency and very good. I got Heath bits on the chocolate custard and they were good. I would check out another location, but I would be hard pressed to return to this one. Their health score was okay but a little low for my dad's liking. read more

After I had a terrible hour long experience at Panda Express, thank you to the Culver's workers for preparing my food so fast. The worker who brought out my food was so sweet! I look forward to coming back!! read more

Good in a pinch. The food is good quality. Our grandchildren had the kid's burgers which they enjoyed. My wife had the fried shrimp which liked. I had the fried Pollack which I enjoyed. The coleslaw is very good, but the fries weren't good at all. read more

I placed on order for three double hamburgers and two kid combos. One of the kids combo came put together. The second kids combo was a mess. The bun was inside a plastic pouch and the cheese and meat were separate in a cardboard box. The cheese and meat stuck to the bottom of the cardboard box. There were empty small paper bags inside my big plastic bag and they forgot my ketchup. Everything seemed to be a mess. It was a curbside and I got see how busy it was but this was just lazy. The worker looked tired, I hope they get some rest. read more

Culver's - Empty paper bag - Burgers Near Me - Indian Trail, North Carolina

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I want to thank the Culver's employees for being in the front line during these difficult times. Thanks for what you are doing for the community. This is my first time eating a Culver's burger. I was very pleased with the burger relative to other franchise burgers. It tasted better than McDonalds, Burger King and Five Guys. I will definitely give it a try again. read more

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Spoke with the onsite Manager. She was obviously in a hurry to get rid of me and my complaint. My last three trips to this Culvers location;were all for takeout orders. Here's what happened... Trip #1 They forgot the bacon on my Bacon Cheeseburger. Drove back to get the bacon... 5.4 mile roundtrip. Trip #2 They forgot the order of fries. Drove back to get the fries, etc. Trip # 3, Today, 11/27/2024. I ordered "Extra hot fudge" on the two "Sundaes". They charged me for the extra sauce. Got home. They put about 1/2 of the usual ("Regular amount" of sauce) on the sundaes. Drove back, got the sauce + no serious consideration of my complaint from the onsite manager. I see that the overall reviews for This Culvers (Indian Trail Road in Indian Trail, NC) are 2.7 out of a possible 5. You folks have been overrating the place. 1.5 Star Review. read more

Awesome milkshakes and frozen custard! We did our first visit here for yummy frozen vanilla custard and a peanut butter milkshake. My kiddo liked the vanilla custard and it's a big serving so plenty for sharing with mom. I liked the peanut butter milkshake for thick custard and light peanut butter flavors. The swiss and mushrooms burger was okay. I loved their french fries more for perfection of crinkle fries!! The service was wonderful!! I didn't understand the system. You drive through and get a number on your rear view mirror. Then a server comes out with your food. You line up on a curb ahead of the drive through area. They were so patient with me figuring it out. I liked the two outdoor tables for covid19 safe eating too. read more

Culver's - Menu 2021 - Burgers Near Me - Indian Trail, North Carolina

Heard so many good things about Culver's ice cream so had to try it. Flavor of the day not so good. Cake cone was stale. So first time is also last time. read more

I know that Culver's great Ruben. I've been to several in Michigan. I decided to try them for my event. I had planned to order 25 meals. I went by 3 times round trip 30 miles each. I was told Ms Averi handles that so I had to come back so I did. The next excuse was her daughter. I tried calling with no results. I went back over and after bragging on and on about how she moved her store from #800 to #8 she said she could not make the decision to give my Bible Study 10% off. I ask her to call me 3 times but she did not. Debby at KFC in Indian Trail was wonderful and helpful. The Bible Study enjoyed it so much. Skip the unconcerned outfit and go see Debby. read more

Wow, major disappointment after saving up for a cheat meal. I ordered the Culver's deluxe, added bacon and said no onion. I opened this burger in a hangry state of mind and disappointed at first site. - only had precooked bacon (gross) and cheese. Ummm it's deluxe, where's the lettuce and tomato. No condiments?? So I added mustard and it was so dried out and thin I could barely swallow it. Wendy's puts this place to shame. Cheese curds were like pieces that were dug out of the bottom of the fryer. So dry and hard to chew. Not worth the calories. So overpriced and disappointed. read more

Culver's - Dried out crunchy burger. - Burgers Near Me - Indian Trail, North Carolina

Newly opened but it is a little far to come often. Which may be a good thing in the long run. Well staffed with some very friendly folks. Food came out fast and fresh and they bring it to the table. I would have had the Cheese Curds but I did just come back from Wisconsin so I've had my fill for a while. I had the pretzel burger which was great. Onion rings that are batter fried and excellent. And it one of the few places where they clean the tables and not you. If you have never tried Culver's please do. Good food. Good prices. And they have real custard. . I will be back for sure. read more

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If you have to make any changes to the order, it will be wrong. Every time. Under new management too.

Culver's is very delicious. However, last month we had a few situations where the mushrooms were missing on the Mushroom & Swiss burger, also missing items or incorrect items. A couple of times the flavor of the day was the wrong listing, and now there is no way to see the flavor forecast at this particular location. The workers are polite about 90% of the time, and try to say "my pleasure" upon completion of taking the order. But all in all, I would recommend this restaurant because the custard is like no other place; very good! read more

I hate to write this review but need to share. Was craving a Culver's burger and this was the closest location. Chose dine in. When ordering the kid was rude didn't talk or communicate anything. Went to choose a table. This wasn't hard being only a couple tables were clean. Place was a mess. And only a couple people in here. Food came out warm at best. Cheese wasn't melted on burger. Cheese curds were barely warm. Not the standard we expect from this chain. Disappointing to have so much staff around and get this type of service. read more

First time trying this establishment. I was impressed on the walk in. Very clean. Smiling staff Excellent halibut dinner Kids get a nice free large scoop of ice cream read more

My mom and I ordered 2 milk shakes in the drive thru. As we sat in our car waiting, car after car behind us got their orders, even one guy that just ordered a milk shake. There must have been 10 cars that got their orders while we just continued to wait. Finally I yelled out the window and their was the person with my shake. Still no mini shake that my mom ordered. About 5 more minutes and it arrived. I'm done with this place since this is not the first time I've had poor service. read more

The food tasted very good and was pretty delicious. However, the service was terrible - they forgot our order and had to dig it out of the freezer. All we ordered was three shakes. Very disappointed. The music and environment was very clean, but the service made it terrible. read more

This is the worst place ever!!!!! Takes 30 minutes to go thru the drive thru to get a fish dinner. I can cook it faster than that for sure. Than I have to go inside to get my food because they clearly were filling the orders for the people behind me in line. Than the manager could care less that I was upset about the time and having to retrieve my own food bye Felicia!!!! read more

No line when we came in and have been waiting 30 min for 3 burgers. Will never come here again!

OMG-what an amazing burger chain. Don't think I can make them better at home. Juicy & full of flavor. So very good. With the tasty crinkle fries I had no room for the custard. If I ever see a Culver's again-I WILL BE STOPPING! They are great read more

Culver's - Crinkle FRIES! - Burgers Near Me - Indian Trail, North Carolina

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I really enjoy them. Their cod sandwich has always been fresh and delicious! Will be returning more often now that they have coke products.

Spare yourself the headache don't come here! The service is always slow (15-20minutes for a burger) and the food is still cold. Even if you like Culvers avoid this one. read more

I order some pretzel bites and when I got home to eat them, they were burned, including the cheese. Very disappointed with place. read more

Culver's - Burgers Near Me - Indian Trail, North Carolina