We have had water delivery service for many years with by companies like Nicolette, Hinkley and a…read morefew other corporate run providers and have been sick of paying to much, poor service and nickel and dining us with fuel surcharges and what ever else they can sneak in over time. Had enough like us??? Water Ones approach is different and their service has been outstanding. You can call the day before you need a delivery and they come out. The rates are fair. Most important the water quality is very good. Stop get screwed over by the big guys (nestle) ... just like your cable provider and will sacrifice any customer satisfaction just to make an extra dollar. Not the case at Water One.. I highly recommend checking these folks out... we continue to be impressed every time. Yes I'm actually a happy customer!

We have had Water One for years because their water is great tasting and their delivery timely…read more Their customer service however is just not that good. We had a problem in the past and repeated calls by myself went without reply. Finally, I gave up trying. Great tasting water though.....

Primo brands recently bought up all the small Mom and pop water delivery services in the area. It…read morewas D'Angelo and then it was Century Springs which were all great and reliable but ever since Primo took over it's been terrible. They constantly get the deliveries wrong, then you call and sit on hold and get somebody from customer service to try to make things right. They will forget things on the delivery and then they send somebody back to bring what they forgot and charge you another delivery fee which again, you have to call and argue with customer service to try to get a credit on your account. Recently they've been having problems delivering in my area but no phone call no email no text, nothing to let you know so they just reschedule your delivery for a month down the road with no warning. I had to call customer service to try to figure out why no delivery was scheduled and they told me they were having problems delivering in my area, a little heads up would be nice. On top of that they just sent out an email saying that they're raising their prices, telling you that they're going to jack up the prices for such unreliable mismanaged service seems like a terrible idea. Fortunately, there are still a couple of small companies in the area that haven't been taken over and ruined by a big corporation. Seems like they are trying to corner the market and have a monopoly on water delivery so then they can charge whatever they want.

Longtime customer with Hinkley, almost 15years, but when Primo bought them out everything has…read morechanged - our loyal driver Justin was the best, always on time, great at communicating, no issues. He got replaced sadly. The prices are ridiculous, but I guess that's what you can charge when there are no other water delivery services. The billing is so backwards, I pay, never missed a payment, but for some reason the billing is so cooky, that I'm just playing catch up??! - it doesn't make sense. How is my most recent bill for both July & August, but have also paid my bill in July & August? You call to ask and they explain it so unclear, you really don't get the answer as to why it's like that. I need a new water delivery service.

Similar story as Bitty B. and others. 20+ year customer who…read morecannot get water. There are literally NO future deliveries in my account. Apparently, they just gave up. FINALLY got a delivery from a small van, but only after pushing a supervisor and email customer service complaint. Hard. And ONLY after I advised them that they are withholding water from a customer with an urgent medical issue. I have had surgery and cannot simply run out and to the store while waiting for another non-existent delivery. After promising priority for the delivery, they - wait for it - canceled again. But ordered water actually showed up anyway, despite the cancel. Only received notice for the last day's worth of delivery screw-ups with my usual product claiming "out of stock" (hard to believe that EVERYONE's product is out of stock). No app, text or phone notify. Nothing. Zilch. Adding insult to injury, after changing to a substitute smaller bottle that was a recommended replacement from several phone agents - including a supervisor - the water that showed up may have been the same spring water we usually order, but it is NOT compatible our water cooler! If ANYONE would have CHECKED the account, bottles for our water cooler are ALL WE EVER ORDER! To summarize, a water company that stumbles all over themselves to NOT deliver water - which is their business. Thanks for the culligan suggestion. RIP Ice Mountain.

The bottles delivered as 5 gallon size are visibly smaller then my last delivery, shorter with a…read moresmaller diameter. They are too short for the 5 gallon nozzle. What are we actually paying for?

Our water softener was quiet old and we had brown water regularly. When searching for someone to…read morecome out and inspect our water softener, we reached out to Yelp and Ameri-Kim was highly rated. We had a great experience with Dave and Kim. Dave did a great job of walking me through the process and how to use the new softener. They were quick, responsive and easy to work with. I would highly recommend Ameri-Kim and would hire them again.

Great company! Great service. And price cannot be beat. We had a softener and reverse osmosis…read moresystem installed. Total cost for this was so much less than the other four local companies I received estimates from. The owner Dave is super responsive. Answers texts very quickly. I highly recommend this company!! Our water is soft and the r.o. water tastes great!

Fantastic company to do business with. Very fast and responsive. Our water was delivered right on…read moreschedule. As the pool was filling we noticed some leaking hoses. The driver was very helpful in stopping the leaks and suggested we have the installer come back out to look at everything and make sure there were no further issues. I would certainly use them again and would highly recommend them.

They filled up my intex above ground pool. I had gotten the pool used from a family member and upon…read morefilling it we found a few tiny pinholes and the driver (sorry I forgot this name) helped me patch them up. They are super nice-super fast. I called on a Friday and they came on Monday. I will definitely use them again.

Outstanding? Nobody better - they know what you need!…read moreFriendly and helpful...for over 30 years - starting when we knew zero about pools. They have saved many weekends for us!

best service anywhere! They really care About your pool and…read moreyou too! And you get a "happy face" sticker for a good report on your water!

After a lot of research, we decided that a water softener and reverse osmosis system was the right…read moresolution for our home. We initially looked into Costco and their recommended company, but were surprised when their quote was nearly double what we ultimately paid. That's when we called Culligan of Crystal Lake, and Stewart Gow came out to meet us, his license plate read "CLGN MAN," which made us smile. Stewart has been with Culligan for 20 years and it really shows. He never tried to upsell us or push anything we didn't need. Instead, he patiently explained the whole system, answered all our questions without any pressure, and gave us a straightforward price we felt great about. The installation was handled professionally, and after a week of using the system we couldn't be happier. Today, Stewart even stopped by to double check that everything was working perfectly. The other company offered a discount if we wrote a review before even using their product. This review, I'm writing because I'm genuinely thankful for the outstanding service, quality product, and personal touch we received from Stewart Gow and Culligan of Crystal Lake. Thank you!

We moved into our house in 2021. There was already a Culligan Mark 89 with the flow meter so it ran…read morewhen needed (after 800 gallons). It softened the well water. I added salt, it softened the water. Comed power would come and go, I would reset the clock so that it would cycle at night. 22 years passed. It softened the water. Recently noticed a very slight change in water from activated carbon filter water in refrigerator (sourced directly from unsoftened water). Also started getting harder water in shower, Asked Culligan Water of Crystal Lake to inspect for their standard service fee. Tested the water and found that it was cycling correctly by testing the warm water (hard) and the cold water (soft), compared to the un-softened well water (really hard). Adjusted the cycle to run at 600 gallons instead of 800 gallons. Soft water again after the hard water finally cleared from water heater. Technician was super polite, technically strong, didn't want to sell me anything new, assured me that the system was working great and that they could service all but the flow meter (hasn't been manufactured for years, appears to be separate supplier - fleck). Very happy, hopefully won't have to call them again because the product just works that well. PS try to find a picture of a Mark 89 with a flow meter on the web. Rare as hen's teeth. From patent on flow meter, appears to be a very old Fleck.

My washer/dryer combo in our rental unit crashed out beyond repair. We have brand new tenants so…read morewe wanted it done correctly and in a hurry. I dealt with Voula Ballas who showed me several models at varying prices along with reviews for each. The delivery could not have gone smoother, Abt has their own delivery crew so we didn't have to worry about third party delivery nonsense we have dealt with in the past. Everything installed and running at a great price. Thank you Vaula and Abt. -Brian K.

Everything from ordering to delivery was great. The delivery guys were so helpful they hooked up my…read morenew tv and moved my old tv and hooked it up and hauled away the tv I didn't want.

I asked to remove my active 125 gal aquarium. The crew arrived as planned and effortlessly took…read moredown my aquarium along and removed other items for the aquarium. They were extremely courteous and professional. I wholeheartedly recommend them for your aquarium needs!

Be very careful. These guys flooded my aquarium and did considerable damage to my floors and…read moreequipment in the basement. They think they know a lot more than they actually know.