Our old softener stopped working and started to have major water pressure issues. We knew we had…read moreto replace the system and we contacted two companies. The fist one who I refer to Mulligan came out and their salesperson spent exactly 23 minutes with me and recommend their system and left. I then had Schultz Soft Water come out and I had the privilege to meet Jon. Jon took his time to test our water and he noticed the loss in pressure he started to investigate the cause to ensure that it was the old softener and not a bigger issue. He identified that due to the old system failing it caused a blockage in our water pipe. He then took the time to clear the blockage and restore our water pressure even before recommending a system. The water was tested again, and Jon went into detail about the results and how Kinetico could improve the quality of our water. Needless to say we chose Schultz Soft Water and the system was installed with in 2 days and the difference was already noticeable. If you want to deal with a company that provides amazing customer service and really cares about you the customer then this is the company for you!

Bob helped us set up our system. Couldn't be more excited to have better tasting and smelling…read morewater. He set it up and when he was finished, it was all cleaned up, no mess and walked me through what to do going forward. Our system is pretty hands off and looking forward to better water. Bob was friendly, fast and very helpful. We met with Aaron last week to test our water, he was great and walked us through our options. We decided on the backwashing sulfur filter and he was able to get us in for an install set for today. Thanks Bob and Aaron!

We recently called Erkens for our terrible Waite Park Water after getting tired of buying bottled…read morewater every week. We had hard water spots/calcium buildup on everything. Nick came out tested our water and let us know it was soft water. Looked at the settings on the softener and noticed they were set too low. He could have told us our softener was bad (it is 20 years+ old), but stated it was still working properly and had plenty of resin in the tank. We added a whole home carbon filter to remove the chlorine and a Reverse Osmosis system for our kitchen. Instead of trying to push sales, he recommended what was needed. We can actually drink our water again and notice a difference with our skin after showering.

Erkens provides all of your water needs. If you need bottled water for your home or office, they…read morehave it. If you need a water softener because you have iron or other deposits in your water, or your water is hard and not cleaning like you would like, they have it. If you need a water filter so your water tastes better, they have it. They can help eliminate water that smells like sulfer, scaly or deposits in your water, or most other water problems that you have. They provide excellent service and sell water softeners, filters, and more.

I'm a big fan of Traut Companies. A couple of years ago, when our well stopped working, they came…read moreout and repaired it. Recently, our water softener stopped working. They came out quickly, were friendly, and repaired it without trying to up-sell us or sell us something we didn't need. When we first moved to our home, they came out to test the water. Every time, the service has been fantastic and friendly. If you have any water/well related needs, I would not hesitate to contact them. We've been very happy with the service they have provided.

Great machines. Almost completely maintenance free. Love the great tasting water and the crystal…read moreclear ice in our ice maker.

Distilled water is the best water for drinking and cooking. We love having the distilled water come…read moreright to our kitchen sink and refrigerator. No expensive filtering system needed. These machines are well built and I have heard of them lasting 20+ years or more. Great investment!

Came in and replaced my shower valve, were very clean and did a great job. I'd go back again if I…read morehave the need in the future!

Scheduled an in-home appointment (they confirmed) to see how much a water softener would cost and…read morethey didn't show up or reach out to say they wouldn't make it. Still haven't heard from them. Frustrated considering we planned our workday around their midday visit. No idea on actual quality of work, but poor customer service given this experience.

Wish zero stars was an option. We bought our home on Cross Lake in 2020 just in time to winterize…read moreit as we are seasonal residents. Before heading south, we signed an agreement with Culligan for water treatment (2 tank rental system due to space issues). We were told to just let them know when we needed the system installed in the spring of 2021. We scheduled the installation for April, and everything seemed good. In 2022 we also were able to schedule an April installation to coincide with our return to the lake. That summer, and in 2022 we experienced major inconsistency from month-to-month with the clarity of our water. Whenever we contacted Culligan we were assured that the tanks were property regenerated and that it must be something at our end. We were led to believe that we were the only customers reporting this issue, but we did have technicians tell us during delivery that many complaints were received during certain months. This year we received a similar schedule in Mid-March. I contacted the office and asked if we could have our initial delivery/install on the week of April 17th, since we were returning home for a family funeral. The answer was an emphatic "NO". No delivery before May 26th. I asked what changed and was told that corporate made the decision in view of the heavy snow and cold this winter. I asked how that could impact operations in the 2nd half of April and received no response. I asked if they are delivering to year-round customers in April and was told "Of course". I asked why the truck that was going by our home to the year-round customers could not stop on the way by and was told again, "No seasonal customers will have deliveries before May". After the discussion with Culligan, I contacted a competitor who agreed to install their system at our home on the day we arrived at the lake. The water color and quality is much better, and the customer service is much, much, much better. While the up-front cost was not cheap, our long-term costs will be less than with Culligan. Evidently, Culligan feels it is acceptable for customers to live with hard, brown water that stains laundry and fixtures for their first month of the season. We had heard that they were planning to get out of the tank rental business, which is fine. You would think that if this was their goal, they would offer incentives for current customers to switch systems, but this is not the case. The staff shows zero empathy for their seasonal customers and basically says "too bad, so sad". Seasonal residents: Run away fast if Pine City Culligan is looking for your business.

We have been using Culligan of Pine City for a few months now. We are seniors, so we really…read moreappreciate that we are not the ones that have to haul the bags of salt in the house and dump them into the softener. We also get the large bottles of water for our water dispenser.... again, we really are happy that our "Hey, Culligan Man" is carrying these into the house for us. thanks for the great service !!!!!!!

I'm new in town and needed a plumber, Davis was very professional and reliable. Will definitely use…read moreagain for future projects.

I needed a plumber to fix a badly leaking outdoor spigot. After a pretty thorough search. I…read moreselected Pratt; one reason was that there was no callout fee for first time customers. Davis came out the same day and fixed it within 30 minutes. I then showed him some additional work we wanted done - the master bath tub had a leaking faucet and we also wanted shutoff valves installed on both the hot and cold lines behind the service panel. He quoted $520 for the spigot and tub work together, which I accepted. He came back two days later to perform the tub work (less than 60 minutes). I was very satisfied with the experience and expect to use Pratt again for future plumbing needs. Highly recommended.