Our old softener stopped working and started to have major water pressure issues. We knew we had to replace the system and we contacted two companies. The fist one who I refer to Mulligan came out and their salesperson spent exactly 23 minutes with me and recommend their system and left. I then had Schultz Soft Water come out and I had the privilege to meet Jon. Jon took his time to test our water and he noticed the loss in pressure he started to investigate the cause to ensure that it was the old softener and not a bigger issue. He identified that due to the old system failing it caused a blockage in our water pipe. He then took the time to clear the blockage and restore our water pressure even before recommending a system. The water was tested again, and Jon went into detail about the results and how Kinetico could improve the quality of our water. Needless to say we chose Schultz Soft Water and the system was installed with in 2 days and the difference was already noticeable. If you want to deal with a company that provides amazing customer service and really cares about you the customer then this is the company for you! read more

Bob helped us set up our system. Couldn't be more excited to have better tasting and smelling water. He set it up and when he was finished, it was all cleaned up, no mess and walked me through what to do going forward. Our system is pretty hands off and looking forward to better water. Bob was friendly, fast and very helpful. We met with Aaron last week to test our water, he was great and walked us through our options. We decided on the backwashing sulfur filter and he was able to get us in for an install set for today. Thanks Bob and Aaron! read more

Great service. Extremely responsive. Quick turnaround. Very knowledgeable. Family owned business for 35 years.

Thank you to Greg, for helping me out on a Sunday night.. I had changed my filter and had a leak due to a bad o-ring. Greg was kind enough to open the store at 9:30pm to that I could get one (bought 2). read more

Excellent customer service provided by both Bob and Jon. Will certainly recommend to others!