They are friendly and reliable people. They provide great service and their availability is very…read moregood for an emergency situation.

I called them after 6:00 pm with a broken outside spigot. They came by 8:30 am the next morning…read more They did excellent work, were very fair with the price, and cleaned up nicely. I would highly recommend Ballard! Nice guys too!

Excellent service from a truly family run business. They delivered what they said they would,…read morehelped solve problems that arose in the natural course, and were a pleasure to work with.

We have nothing but fantastic things to say about Family Chimney Sweeps, which is really a family…read morebusiness. When I originally called to schedule an appointment, they spent a great deal of extra time on the phone walking me through some steps of doing an initial check of my chimney and what to look out for to minimize risk of fire/CO exposure. They did not have to do this, but went way out of their way to spend this extra time with me and lend a hand. Scheduling was easy and efficient, and they use Square app to confirm, track, and enable notifications for the appointment. During the inspection/cleaning, they were very friendly, transparent, communicative, and efficient. They prepped the work area which was then spotless upon completion as if they were never even there. Extremely professional, knowledgeable, and personable. I had great conversations with the two sons during the appointment, and they took extra time to answer my questions and to walk through safety and operational concerns I had. Overall, this was an excellent experience and I'll be recommending Family Chimney Sweeps to everyone going forward. Great job!

Installed and services my furnace and hot water each season. Both Dave and Grant are professional…read moreand easy to work with.

Locally owned and family operated business! Emergency call…read moreouts are no problem! Always fast, courteous, service. Very knowledgeable, which makes their service time fast, making their hourly service reasonable and valuable! We use them for all of our rental properties. Whether for an emergency repair or total system replacement. They are our GO TO company.

Electric outage killed the board on my HVAC. Dan was highly recommended to me by a neighbor. I…read morewant to pay it forward and let anyone looking for HVAC services old and new to Call Twin Cities Heating and Cooling. Dan had the part in a day. His price was honest and fair and he did a fantastic job in getting us back up and running. I highly recommend Dan.

Used them for repairs on my old hvac and replacement when it was time…read more All ways great fast professional service.

Tom and Blake were very good. I love that Tom could explain things in a way I could understand. I…read moreappreciated that. Very professional and I would not hesitate to call on Advantage again.

I needed a kitchen faucet put in that I had bought at Lowes…read more It cost me $478. Outrageous! Every time I turn on my sink I feel sick, that I was so gullible and paid that ridiculous price. When I complained about their pricing I was told they use the national average, and I could have had a free estimate done, if I'd asked. I didn't ask because I expected fair pricing. But to have the tech come was $109.00 unrefundable service fee. He was there, I needed water, so I said okay. I will never use them or recommend them again. Their name is appropriate, Advantage takes Advantage. I want Michigan pricing, not some National Average they dreamed up.

Sent in an Ernest money check on 9/10/25. it cleared the bank on 9/1125. The deal fell thru on…read more9/1625 and they got the paper work to send back my money but said their finance department said they have to wait 10 days for the check to clear and won't release the check until 9/24/25 even though. it cleared back on 9/11/25. I feel these people are scammers and make excuses to hold on to your money. I will never deal with this title company again.

Always had a good experience with the group here with my closings. The other review I saw with 1*…read morewas being angry he had to wait for the check to clear to get a refund. Just because his bank withdrew the funds does not mean the funds cleared the receiver's bank. There's a lot of fraud that happens paying with checks and requesting refunds - not waiting for funds to clear on receiver's end finding out the check bounced after you sent a refund. This office has always been welcoming. Get reminded of that when I end up at another company and docs are completed poorly.

Damon from AIM water has been incredibly helpful with our water issues and has provided exceptional…read morecustomer service! We live near Stevensville and have been at our current location for 15 years. We are on a well which provides hard water with a high iron content. For those 15 years Damon has been our AIM representative and has provided us with water treatment equipment that has solved our iron and water hardness issues. While we have been very satisfied with Damon's customer service, he went over and above expectations last Saturday. Late in the afternoon last Saturday I attempted to do a routine quarterly water sediment filter cartridge change. (I have been doing these quarterly for 15 years with no problem.) After I changed out the filter cartridge, reassembled the top cap and sump, and opened the water line to the filter assembly, there was a significant leak between the cap and sump. I disassembled the filter to see if I could find the cause of the leak. I could not and I reassembled the unit and again opened the water line feeding the filter assembly. The leak got worse. At this point I had to shut the valve for the waterline feeding our house. It was late Saturday afternoon, I could not find the issue causing my filter assembly to leak, and I was faced with NO water in the house until I could get help fixing the problem. I was concerned it would be at least a week before I could get help. I called the AIM service number for Damon. HE ANSWERED even though, I suspect, it was after work hours on a weekend! I told him I had a water Emergency and he worked with me to troubleshoot the problem. It turned out that I must have damaged the sump "O" ring that provides a water tight seal between the sump and the filter cap. I NEEDED A NEW "O" ring to solve my problem! I offered to drive to the AIM office in Mishawaka to get the part but Damon said he would drive to Berrien Springs to meet and give me the "O" ring I needed. In less than 20 minutes I had the new "O" ring, and in 30 minutes my water emergency was solved! Damon went out of his way to help me fix my water issue and avoid our house being without water for at least a weekend, and probably a week. HE IS THE BEST!!!!

Great guys to work with! Quick response, very professional…read more- the invoice matched the quote as promised and they finished the job on time for us. Couldn't recommend them enough.

Knowledgeable, friendly, professional, they were here on time, answered all questions. I would…read morehighly recommend them, they used a camera so they could visualize the inside of the chimney, I can easily say they went above and beyond our expectations.