We suspected a propane leak on the first day of our RV outing after our sensor went off twice. We…read morecalled Ian because our friends had had a very positive experience with him last year. Even though he was thorough in his inspection, the source of the leak evaded him on that initial service call. He was totally perplexed and unsatisfied not to have found the leak. We were advised not to use the propane in the trailer until the issue was resolved. Undeterred, Ian was adamant that he was going to find the source of the leak, so he returned twice more, concerned for our safety, wanting to uphold his reputation, and save us a costly visit to the dealership. We were happy and relieved when the problem was finally identified and repaired - I don't think any other service person could have had better success at finding it sooner. Ian was very fair with what he charged us. He's personable and sincere. We will use his services again if need be.

Answered our call on a Friday afternoon and came back Saturday morning with the part needed to get…read moreour power working again!

While on a boating vacation our dinghy motor suddenly stopped running we called Joe at G-Marine at…read more4 pm on a Friday evening. He immediately came down, took the engine off our dinghy and went to his shop where he quickly repaired the motor. He then returned at 7 PM on the same Friday evening to reinstall it on our dinghy. The motor purrs happily now! I can't say enough about his quick response and how he was able to get us on our way again and save our vacation!

100% recommend. This was our first time chartering a boat to take out on our own and we could not…read morebe more pleased with the experience. We booked a half day of training with Darren to make sure everyone was comfortable and it was just what we needed to feel confident and get to know the boat. Darren was patient, knowledgable, and willing to work with us as much as we felt was needed. Everyone from the front office, to the dock hands, to Andrew (the owner), was personable, accessible, accommodating...we can't say enough about how much we appreciated all the time and attention. We had also spoken to them many times before we arrived with various questions and they were always responsive. We loved the boat and taking it to explore such a beautiful part of the world! I can't imagine any charter company doing more for their clients and we are so grateful that they made our first adventure of this type so wonderful.

Stressful & unsafe two weeks. Minimal and unhelpful response from Nanaimo Yacht Charters (NYC)…read more This was our 2nd time chartering from NYC and decided to charter the same boat (52 foot power boat - Rock n Rye). Previous year had small issues on the boat but overall positive experience. This year was drastically different. Boat had not been maintained and we were sent out on a very unsafe boat. Night 1: Windlass stopped operating and lost generator power. This began two weeks of major power issues, the inability to anchor due to slow response and service, and incurring unexpected costs. We were forced to stay at marina's the entire time. At one point, the anchor came dislodged in the middle of Johnston strait banging against the boat. We were stressed and exhausted after week 1. We spent two days in Port McNeill waiting for the windless to be fixed. Going in to week 2, the windshield exploded above the galley - yes- while sitting at the marina on a calm evening. We then had a broken windshield, continued power issues (not enough power to operate much of anything while not on shore power). The first night we attempted to anchor after the windlass was supposedly fixed, there was not enough power to drop or pull up anchor without re-setting the fuse every 10 seconds. After two very expensive and stressful weeks we met with Andrew, the owner, who assured us he would 'make it right' and 'cover our costs'. It's been three months and we have been trying to reach him and he has not responded. We hope you don't make the same choice we did . Go with a different, reliable, safe and responsive charter company.

Always service with a smile. Done right first time on time!! Alignment so good I smile driving down…read morethe road while thinking of Van Isle Truck Tech staff. Thank you for making our trip feeling safe!

These guys do the right thing, and the invoice is reasonable. I have had two different jobs done…read moreon my Ford E350, both excellent solutions to odd problems.

stay away!!!! I laid down 50000.00…read moreand they called me theee months later and told me I owed them $500 for batteries I told them that I told service lady I do not want the batteries as it was going to be plugged into shore power and that was what I thought was the end of it and those sneaky squids put me in the credit bureau!!!!They took the $500 and went to collections with it. Bunch of little rats. Stay away if you can help it.

Very friendly staff. They knew what needed to be checked. Didn't even charge me the full price. I'd…read morevisit them again.

ABSOLUTELY AMAZING!!! coming from Victoria to go camping up island we were not planning on our 99…read more7.3 Powerstroke breaking down in Nanaimo. Called first thing in the morning. Larry said he could get us in right aeay. After waiting for a tow we arrived at the shop for 10am. We received a call 2 hours later that we could pick it up! Super professional and above all honest! Promax turned what could have been a terrible vacation into a minor hiccup. Thank you guys! Service: Electrical

Hauled my boat, cutless bearing had broken loose and needed replacing. Fortunately, Toby was…read morerecommended and working nearby. Shaft log glass was beautifully repaired, cutless bearing and dripless seal replaced, back in the water the same week. Thanks for fitting me in. Excellent work and noticeably smoother! Adrian

I needed what I hoped would be a battery boost only - otherwise I was looking at a tow to the…read moredealership plus any repairs. Mid-Island was at the parking lot within half an hour, boost in a minute, car running. The driver was friendly, professional, and recommended I drive around for half an hour to get everything moving and fully charged again. Saved me money. One never knows with towing companies, and sometimes it seems service is like night and day. They are my go-to in case I ever have an emergency again.

left me waiting in qualicum beach for 5 hours when he finally showed up he was unprepared and took…read more45 minutes to hook up my vehicle. His name was Owen peters. Also couldn't ride with him in the tow truck because he had a female passenger...