Mariah was so helpful and nice she treated me like family. Not a customer and it felt good. I was…read morehaving a bad day but who would had ever thought this experience would change my day for th better and she was AMAZING!

This facility is very good. Stays clean and everything is in the inside area. !!!!!!!!!read more

They're wonderful. Location is always clean and they greet you with a friendly smile everytime.read more

Great experience with the staff. Facility was clean, safe, and access was easy! I would…read moredefinitely recommend to others.

Excellent Customer service with Sara at the front desk. She made the interaction pleasant and…read moreefficient. She took me to see the storage unit that fit my needs and showed me how to work the lock and then gave me the keys. The unit was a great size, for a great price, and the best part is its inside and air conditioned. The paperwork was a breeze, and she explained each step carefully and was very knowledgeable. I highly recommend the, for your storage needs.

So far, we are very impressed with this new self storage facility. We have had a storage space for…read moremany years, mostly for seasonal items and keepsakes. We just never have enough space, and lord knows this old house was built during a time when closet space wasn't a priority. The perks of Mini Price...a professional team. More than just "climate control " which at our previous space, meant, your 4 walls and a roof overhead to keep out rain, sun, snow. Mini Price actually has Air Conditioning, which makes it much more comfortable when needing to run in for something or to store something away. It feels very secure. My only gripe, would be, they advertise a price on their website, but that price is the "this is where they get you" per our salesperson. You can expect a pretty low price for the first 2 months and then the price goes way up. Apparently this place caters to short term clients, and it is a bargain if you just need a month or two. That being said, the price still isn't bad once you factor in that it is new, clean, AC, secure, a team of professionals on site to assist if needed, and ease of use. Though we did not take advantage of it, they even have moving trucks for move-in use, only fee is mileage. When we went to check this place out, the units with the size space we were seeking were fully occupied, so we ended up with a larger space for not much more than we were paying at the previous place. For that, the value is pretty good. Overall, so far so good. I would definitely recommend Mini Price for your self storage needs.

This Cube Smart deserves a 0 rating. I had 4 things left in my unit. Three of the items were sold…read moreon FB marketplace. The 3 people came to pick up the items. The last thing in the unit was a flower pot that belonged to my mother. We brought it home. My husband and I swept the unit and made sure there were no items or trash. I called cube smart to let them know that I no longer needed the unit. They informed me that I left a black leather bed. It was not mine. They didn't believe me and proceeded to charge me $50 for removal. ( even though someone else placed it in there) The people that work there are RUDE and unprofessional. Do not use this Cube Smart.

Broken doors, rude manager, rodent infestation, dirty facilities, increased rent by $25 ( over the…read morelisted normal price for the unit) Glass door has been broken for a year Manager is atrociously rude and has no business being in charge of a business. Rodents got into my unit and into my items. I have seen a mouse running down the hallways. Informed them and nothing was done. If you are looking for a unit. Look elsewhere.

I reserved a unit and immediately moved in my boxes just over a week ago. The online reservation…read morewas quick and easy and the online discount was nice. On first arrival, Tiffany at the desk was very friendly and helpful and answered all my questions. Since then I've had no issues. The location is proximal to my location and the access hours are quite convenient. My only qualm, and the reason this received a 4-star rating, is because of the insurance-fee that was not advertised in the original price. The insurance was compulsory, and there weren't many options for coverage, so I feel like I spent more than I wanted to for a 5x5 storage unit. Other than the insurance issue, I am quite satisfied with Public Storage.

I would put zero , but this is horrible. customer service says one thing ,and apparently not true…read more keep charging ppl, when paid,according to customer service on a recorded line adding double lock saying that there is a balance. been trying to get access for a while.

Great customer service by all. From the customer service center to the site manager and employee…read more Their desire to help the customer is genuine. They are friendly and accommodating. The one time move in fee for the rental vehicle, gas and mileage was more than fair. I paid.25 cents a mile and.25 cents a mile for gas and I had the rental truck from 11am until 5pm and my total cost was $8.50. The great customer service, the great truck rental fee, plus the clean rental facility deserves 5 stars from me. I highly recommend!

Great staff at the facility. Always friendly and helpful. The facility is always clean and…read moretemperature controlled. Would gladly recommend.

I wish I had checked Yelp before renting here. The low introductory rate seemed like a good deal,…read morebut after three months the price jumped 45%, then another 34% six months later. It feels like a bait-and-switch--either they expect customers to leave quickly or they're taking advantage of people who can't easily move their stored items. It's also advertised as a secure facility, yet at least one gate is regularly left open, allowing anyone to come and go. Not sure how this place has such a high rating on G*****. Based on my experience, it should be much lower.

If I could give zero stars, I would. This facility is…read moreabsolutely infested with mice. My belongings in the storage unit were completely ruined and unsalvageable. I was extremely disappointed -- I've spent thousands of dollars replacing my items, all while paying $180 a month for a unit that was overrun with pests. When I reported the issue, the response was frustratingly dismissive. I was simply told that an exterminator would be coming the next day and that they would make sure to spray near my unit. That did absolutely nothing. Every time I visited, I could literally hear mice in the walls. There was no accountability, no resolution, and certainly no concern for the damage I experienced. I strongly advise against storing anything here if you care about your belongings.

We have used Hughes on the Move twice now for local furniture moves. On time, friendly and super…read moreefficient!!

From the owner: Our company was founded on family values, and we strive to treat each and every one of our…read morecustomers as if they are family. Our focus is always on exceptional customer service, and we’ve been fortunate to move hundreds of customers within the Richmond area. Let go of the stress of your next move by choosing Hughes On The Move! No matter what your moving needs are, we will take care of them. Our moving professionals are fully licensed, insured and risk-management certified!