I thought the process to obtain a storage unit was seamless! Completed everything online and lock…read morewas waiting in the unit for me!! I've been using them all over the country for years. I highly recommend Public Storage!

I bought a 10 x 10, and was given a 10 x 8 space. No compensation was offered or made. I was…read moretold the website is only for 'estimates '

We have used this company for extra storage and highly recommend them. It's so nice that some of…read morethem are temperature controlled and the manager is always easy to get a hold of. If you need a storage unit this is the place to call. Units are clean and they have a variety of sizes.

We have had 2 units for several years and have always had open communication with the manager. We…read morealways pay for our units 2 months at a time and appreciate the property management. We have been thanked by the manager for being such loyal customers. Today we went to the units to put stuff away and our locks were cut off and laying on the ground and their locks were on the doors. I have never been late on any payments or if I forgot to mail it I'd call the manager or she'd call me. I totally missed sending in our payments this time but I usually get a friendly reminder call because their computer program sends me late notices all the time due to their system not being able to process 2 months payments at a time and I've been told to ignore them by the manager. I am going to assume their is a new manager and possibly the friendly customer service, open communication may be lost as with so many businesses these days. You'd think if its a first offense after paying ahead a month for years you'd get a call before they just destroy your locks and forbid you access. I am so disappointed right now in their customer service at this time that I would certainly not recommend this location but hopefully things will change when they open on Monday.

Every year for the last 5 I have used these folks to store my household goods as well as my…read moremotorcycles. Beth and the other Office Representatives are very attentive and accommodating. They are kind, thoughtful, and will go the extra steps to get you squared away. The Temperature controlled units are great for bikes in wintertime!! The units that are not temperature controlled are great too in the warmer months. The whole facility is very clean and well kept and is very convenient to get to. I have used several different storage units over the years in different states as well as in Tallmadge,Ohio. I have never been as happy with any of them as I am with Redi-Storage in Stow Ohio. They keep me coming back - hands down they are the best!!!!!

If you want to pay to have all your stuff ruined in the grossest way possible, this is the storage…read morefacility for you. After leaving my furniture in storage here for about a year, I came to retrieve it only to find that I would have to replace everything. All of my stuff was chewed up and completely covered in mouse feces. It was absolutely the most disgusting thing I have ever encountered. I immediately called the office (It was a Sunday and they were closed.) and informed them of the situation, asking that someone please call me back as soon as possible. No one called. A week later, I went back to Redi Storage and went into the office. They didn't care at all about the condition of their units or all of my ruined belongings, and informed me that it wasn't their problem. Now I'm out the storage fees and the cost to replace all of my furniture. Steer clear of this dirty mouse hotel. You'd be better off throwing your stuff in a dumpster now.

Andrea in the office is very sweet and always super helpful, I always go in to pay as opposed to…read morepaying over the phone if I can just to visit her! 5 star service

Since I'm kind of a transient being considering my lifestyle and line of work, I can't always take…read moreeverything with me that I've gathered over the years, so I have a storage space I keep things in until I need them - and ultimately, until I get married and we have a new place to really put them! I researched a few different storage spaces because initially I felt a little iffy about the whole thing. I'd heard horror stories about spaces being broken into and things being stolen, so I was nervous. Then I found Center Road Storage in Brunswick back in '05, and have been using that space on and off ever since with no problems. The space is huge for a decent price, the security is great (keypad code access to the gated facility), and I can get in and out quickly anytime. There's a dumpster on-site for when I've outgrown things or need to toss something, and the owner-operator, Mark, is a really nice guy. The only downside is, If you're late on your payment, rare an occasion as that may be, the fee is almost half the monthly rental price, so watch out! In terms of storing my things securely for a decent price in a safe place, however, Center Road gets 5.

Went to rental a van. Doors locked at 10:15 on a Saturday. Went to the service station and the…read moreowner said they open at 11am. We said we will be waiting. Owner said he will send his son as soon as he makes a bank deposit across the street. I go back and wait. 11:15 I drive back to the service station and ask why Noone opened the storage place. Said they changed their mind and won't be open today. They would have just left us waiting, knowing we were there. I will never give them my business in the future. Poorly run business and definitely not customer iriented.

They are also a drop off point for UPS and Fed Ex. Every time I have had to ship something, they…read morehave been extremely nice and helpful. They even helped me pack up a package that had a lot of parts and I couldn't make them fit in the box. Definitely will use them again!

Space Shop will raise your rates at random times for random amounts! They have raised my rates…read moretwice a year, once for $43, and this month, $60!!!!! This is OUTRAGEOUS!!! And they WILL NOT let you communicate with corporate! They will not reconsider anything. And you have to have insurance, which I already do with my renters policy. They already had this info, but STILL billed me fir THEIR insurance, and when I brought in my paperwork to prove I already had insurance, they WOULD NOT refund me their charge!!! I WOULD NOT RECOMMEND storing here!!!

Excellent first time storage experience! We walked in to the office lobby, got a tour of the…read moreunits, then obtained our storage space, all within an hour! Great customer service & employees, super clean new state of the art facility, and easy access to our unit. They even supply dolly carts to transport your stuff to your unit, and they have free coffee (and chocolate chip cookies for the kids) in the main lobby! Lastly, I love the fact that you do NOT have to sign a long term contract with them, as many people only need these units for a few months or so. We'll probably keep it for a year to two though, until we can de-clutter the house. Thanks Space Shop!