When I needed storage in a hurry, I could not have found anyone more friendly, helpful, and…read moreefficient than Joe Blais, the area manager of Public Storage in East Hartford who did not have a place in East Hartford but found me one in Manchester. The next day, after a check of the units in Manchester, he called to let me know that I hadn't properly secured the door on my unit and then met with me in Manchester immediately to help me fix the problem. You could not be in better hands.

Met with Joseph blais, wonderful worker! Very attentive and helpful, anything you could possibly…read moreneed, he's your guy!

First and foremost, the whole process only took 30 minutes. I was met by the Mille the manager, I…read moreexplained to her the circumstances for me needing the storage and the size of the storage that I was looking for. Mille gave me her recommendations, and she took me to visually see the unit. She told me all the rules relating to my contact with CubeSmart. And she also let me know of the advantages and perks to renting from CubeSmart. It was really a pleasure to walk into a business/establishment and get knowledgeable and polite customer service.

This used to be a great facility, until Tammy left. Now they have no one staffing the office, no…read morecall when I have a delivery and no one putting the delivery in my unit as agreed upon. Calls to management have gone unreturned. They are literally holding my deliveries in the locked office with no one working to let me in and retrieve.

Worked with this company over the course of 4 months as they accepted my belongings from a long…read moredistance mover and stored them for 4 months in their warehouse. When our house was ready they moved my items to my house. I was nervous about storing our items thar long but i was pleasantly surprised there were no odors or bugs or damage. Very happy! Marshall was excellent every step of the way assuring me my belongings would be safe and well cared for. A few small issues on delivery day that were corrected quickly, efficiently and 100%. Nothing is perfect in this world, especially with a cross country move but how it is corrected is everything. Thank you A to Z for an excellent move!

Great experience! They were super thorough in the weeks leading up to the move, making sure to call…read moreme and ask detailed questions about the furniture I needed moved and triple confirming the date and time with me. Kyle is an absolute gem of a human, works super hard, and can teach you to hold open a door with a nickel my service even ended up costing less than the quote!

Do NOT rent units at any of the Cube Smart properties in the Manchester/South Windsor area! They…read moreare all "managed" by the same ONE employee, GIOVANNI, who is NEVER in the office at any location!! They don't even bother to post office hours on the door anymore, because they are NEVER there!! Twice now, my unit has had an "Over-lock" placed on it IN ERROR!! AGAIN, I can't get into my unit!! No one answers the phone, or returns phone calls. When they do respond by text, they lie, and say they'll come right away and take the lock off, but they don't show up!!! I have now waited nearly 2 hours and this little weasel hasn't shown up. The home office says there's nothing more they can do, and that he's not answering his phone any more. They have reached out to Giovanni, and the District Manager, Michael Hills, and asked them to call me, but i haven't heard a peep! I need to get into my unit before tomorrow when i need to leave on an emergency flight to care for my former husband, who has cancer, and they could not care less about that!!

2 dead MICE, mouse urine and feces found in my storage unit over a period of 5 months. Damaged my…read morebelongings including expensive furniture costing me at least $1000. Feces also seen in hallways. Extremely poor customer service, manager Diane talked about her own pet rats and handed me a broom. Unsanitary, unsafe for your belongings and your own health.

Good customer service. I was moving down from Massachusetts and wasn't able to come the day before…read morethe moving van, I was told my father, who lives in town, could come and set everything up that morning for me. Everything went smoothly. My only complaint is that it's VERY hard to open and close the sliding door to my storage cube. Even the moving guys had a hard time. I had to go back a few days later and found it very difficult myself, and a sign on the door said they'd return in an hour. It was 11:30am and I didn't have an hour to wait for someone to help me. Luckily after about 10 minutes of trying I was finally able to close it.

Courteous customer service. The ladies were very friendly and helpful. Clean facility.read more

From the owner: Looking for secure storage units in Windsor? Storage Rentals of America offers flexible…read moremonth-to-month leases, making us ideal for moving, business, or military storage near Bradley Air National Guard Base. Enjoy enhanced security features for peace of mind and climate-controlled options to help protect your belongings. Our friendly customer service team is available seven days a week to assist you. We serve Windsor neighborhoods including Poquonock, Wilson, Windsor Center, Hayden Station, and Rainbow. On-site moving and packing supplies make your storage process easier and more efficient. Reserve your unit online, by phone, or in person today!

I have rented here for years and the turnaround rate for managers speaks volumes! They take better…read morecare of new customers than the existing ones that pay every month. Rates have been jacked up way past what I signed up for. Currently paying 330 for a 10x13 unit when online has a 10x20 for 163. Spoke to the prior manager and he was supposed to help but finally made it in and once again a new manager named Jay. Gave me every excuse in the book as usual

Richard was a big help me choose a storage unit. He was very detailed in explaining the policy,…read moreprocedures and pricing of the units. With that information I did choose a unit that fit my needs. Extra Space Storage is one of the best places near me to rent a storage according to the web search. That's why they were the first place I went to.