1. CubeSmart Self Storage

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    Bloomfield, CT

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    CubeSmart Self Storage

    4.0 (4 reviews)
    Closed • 9:30 am - 6:00 pm

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    Storage Rentals of America

    Storage Rentals of America

    (2 reviews)

    Poor customer service every month for the last few months. Manager Alicia and staff have been…read morerude, unprofessional, and unhelpful. The security gate was constantly left open, which made me feel unsafe about storing my property there. Communication has been terrible, and customer concerns are not handled fairly or respectfully. Very disappointing experience overall.

    ***Initial review just after moving in 4 months ago…read more A day ago I put in a reservation to move the contents of one of my storages to a bigger unit and in the same day I went to get things moving and found it to not be up to my standards. A day later I came across GoStoreIt which was a lot closer to another storage of mine as well as close proximity to a store I have a habit of impulse buying from and crossed my fingers hoping this would be the one. From the 5 stars I gave it the cat is probably out the bag that I went with the location. I always prefer a location where someone lives on property, as well as security cameras for added security. The team on site offered me the best customer service I could ask for in a time where customer service has truly been lacking. Thank you for the effortless transitions at the start of my day! If you guys ever see this remember "Happy Shopping!" ***Update June 10th, 2003 Unfortunately, things aren't as great as I would like them to be. First let me say that all that I'm going through is due to me not paying my bill on time. I planned to stop by Saturday to inquire about an additional unit or to swap out my smaller one for a larger one but I would like it in the same building so I could then move another unit that I have at another place to this storage and have all my stored items at one location. It's the 10th I'm running in the office to apologize for the hassle and see if I could possibly get a unit and pay the bill. I walk up to the door, and it's locked. It's dark so I figure I'll go attempt to use my entrance code on the gate and locate the employees on the property someplace. Since I'm late the code directs me to see the manager, which is impossible with no one being inside. There is a letter on the door that tells you they will be closed Sundays and Thursday's as well as a clock saying they will be back at 8:30 well it's 11:30 so that time has come and gone and I figure the clock was set to that time Friday evening after they closed because Saturday is the only time that they open at 8:30. I go online and make the payment thinking it may give me access to my storage but no luck so I call customer service who sees that I am current and states she is sending a notification to the management team who will reach out to me. I ask questions to give me some type of idea of when I'm going to have access to my unit and I'm only met with a response that "I don't know I'm not at that site" and a response like that just tells me that this person isn't trying at all to help me so I ask more direct questions to see if it's customary to add locks on storage units when the bill isn't paid because at this point I'm not sure if my unit has a lock because I've never been at this point and again I'm met with the I'm not at the site answer. Then I asked about there being locks on my unit and now she said yes so, I ask why she couldn't just say that when I asked instead of saying she isn't at the site, or that she isn't aware of what the customary procedure is? So, I begin to speak and the customer service agent beings into this scripted speech and I angrily ask if she would not talk over me while I'm talking. She tells me she is hanging up now and does so. I call back again enter the info at the prompt and once connected I'm instantly hung up on.

    All My Sons Moving & Storage

    All My Sons Moving & Storage

    (13 reviews)

    South End

    They got it done, and they were entertaining. I'll give them that. Reasonably fast, with estimates…read moreand refunds as well.

    We used this moving company and they arrived over three hours late, complained the whole time, were…read moreinappropriate, damaged our furniture, along with the flooring of the previous apartment, and charged us more than originally quoted. My husband and I hired services from All My Sons from our move out of our apartment in New Britain CT to a house in Manchester CT (about 21 mile distance) on August 9, 2026. We were quoted about $1200-1300. We were initially told that the movers would arrive between 8am-9:30am; however, due to a scheduling error on the fault of the dispatchers, the movers did not arrive until about 1pm. This means that it was much hotter at that time of the day than it would have been earlier in the day. Despite us informing the company that our apartment was on the 3rd floor with no elevator, the three movers that came were complaining often about the temperature and that there was no elevator. We provided water but the fact there wasn't an elevator was part of the reason we hired movers in the first place. The movers often remarked on how it should have been a 5-6 man job, that it was so hot, and continued to complain about the dispatchers/ company as a whole. The movers did not use straps on the stairs AND did not use mats when moving furniture, which most likely contributed to the strain that the movers probably felt. However, we had provided that information in advance, so I'm not sure why straps were not present and why they did not use mats when they were available. Also since they decided not to use the mats available, they left scrapes on the floor of the apartment as they took furniture out. In addition, the lead guy was very talkative and was often telling stories of past customers including one story of someone "shaking her a** in his face" and he referred to someone else being a "prostitute". It was so uncomfortable for me that I left the room when he was around. They informed us that they didn't feel comfortable carrying the bed frame down the stairs as a whole and despite initially telling us that they would do disassembly, the lead guy said "I don't think I can convince them to do that" referring to the other two movers who apparently had the tools. This left my husband and I to take apart the bed frame, which they would then carry the parts downstairs. After this, I ultimately left the apartment to go over to the house earlier than the movers or my husband. Once they did leave, my husband began following the truck to the house and passed them when the movers stopped at a convenience store for snacks. Once at the house, the complaints by the movers continued, especially about the company as a whole and that said company "suck balls". In addition, one of the movers made a reference that he shouldn't be in Manchester due to suing the police department, but he still continued to work. There was also another comment from the lead guy that "the stairs never end" even when the house had the air conditioning going and there were less stairs. One of the movers also complained about "not going down into the basement" loud enough for our parents (who were also helping at the house) to hear. We had the boxes and rooms in the house labeled which did make the move in process more pleasant for the movers to know where boxes were going and plus the lead guy stayed mostly in the truck unloading. Unfortunately, parts of the bed frame that had been disassembled were full of scratches and there were parts missing as we tried to put it back together. It took me a while to write this review as I didn't want to revisit the frustration that came with the day. However, as I continue to uncover scratches on furniture going on a month later, I feel obligated to let others know. My job involves working with people and I have job duties that others do not find pleasant to the point where they wouldn't want to do my job. Therefore, I relate to when jobs have difficult conditions; however, the unprofessionalism and complaints I experienced made me very upset. When they charged up more than quoted (about $1514 with a $100 deposit), I just wanted them gone and the experience over with. Looking at the receipt, they also charged $132 for tape, shrink wrap, mirror cartons, and mattress bags that they did not use as all of our belongings besides the bed frame had been fully wrapped or boxed prior to their arrival (including mattress in mattress bag).

    CubeSmart Self Storage - selfstorage - Updated October 2026

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