Nice facilities. Easy access. Plenty of space to pull up in large truck or UHaul. Clean and new…read more Tammy is super nice and helpful

From the owner: Talcott Mountain Self Storage in Simsbury, Connecticut, offers services for both self-storage and…read morevehicle storage. Take advantage of our climate-controlled storage and keep sensitive items in a consistent environment. We have uncovered and outdoor parking for large RV's, boats and trailers or whatever big vehicle you need to store. Contact us today to begin.

I need to say that we had an issue with our billing! 100% user error (all my fault) and I was able…read moreto call in and speak with Colleen! We were able to fix the problem and the customer service was absolutely amazing! It's so good to know our business matters and we are dealing with real feeling people! Thank you again!

Another place with attitude...Kept jacking the price up, and last time I went to sort through my…read morethings, they had a lock on my cubicle...Supposely because first they said I hadn't paid for that month, and then they retracted and said that I hadn't paid for taxes. When I signed on, they never mentioned taxes and I had sent them the exact amount they asked for. Oh, and it is so dark in the hallways, one can't even see things to sort them out.... Tired of paying for a 10 by 10....order half that amount of space at 3/4 the cost. A rip off. After the first visit, they neglected to tell me the code to get in the gates, resulting in a second trip by my moving company. Service is lousy and with an attitude.

Ahoy is one of the best places in the area! Very competitive prices, a caring staff, and well kept…read moregrounds. 24 hour access. Units are spacious and well kept. Owner is always on the property tending to things. Great people, Justin is the manager of the facility and is always super helpful and friendly. They are closed Sundays and Mondays.

Needed to store an RV. Place was clean, well lit, secure and a great value. Great service, would…read morerecommend.

I have rented here for years and the turnaround rate for managers speaks volumes! They take better…read morecare of new customers than the existing ones that pay every month. Rates have been jacked up way past what I signed up for. Currently paying 330 for a 10x13 unit when online has a 10x20 for 163. Spoke to the prior manager and he was supposed to help but finally made it in and once again a new manager named Jay. Gave me every excuse in the book as usual

Richard was a big help me choose a storage unit. He was very detailed in explaining the policy,…read moreprocedures and pricing of the units. With that information I did choose a unit that fit my needs. Extra Space Storage is one of the best places near me to rent a storage according to the web search. That's why they were the first place I went to.

Newer storage facility, located just off of Route 10 and 202, next to Old Well Tavern on the way to…read moreTariffville. This is a gated access facility, that is well lit and secure. Competitive pricing, and the units are in excellent condition. If you live in the area or moving here, this would be my first choice for storage outside of the home

Clean facility. Excellent rates and personable service. Will continue to be a customer here for the…read moreextra space it gives me.

From the owner: Looking for secure storage units in Windsor? Storage Rentals of America offers flexible…read moremonth-to-month leases, making us ideal for moving, business, or military storage near Bradley Air National Guard Base. Enjoy enhanced security features for peace of mind and climate-controlled options to help protect your belongings. Our friendly customer service team is available seven days a week to assist you. We serve Windsor neighborhoods including Poquonock, Wilson, Windsor Center, Hayden Station, and Rainbow. On-site moving and packing supplies make your storage process easier and more efficient. Reserve your unit online, by phone, or in person today!

I worked with Alan Moore who had great customer service UNTIL I signed and then absolutely no…read moreresponses. No one ever told me how to contact the new moving company (I was turned over to two different entities), I had specifically said I needed my things delivered on a specific date and they tried to tell me that there was a delivery window (this was never mentioned. Half of my things were lost or broken, you will not have your claim looked at until 50-90 days so good luck sleeping without a bed and watching your shattered tv for 3 months! My move cost $2300 from the midwest to the east coast and I shipped a bed, mattress, couch, 55 inch tv, and a coffee table. DO NOT use this company it is a nightmare.

This company is absolutely the WORST. I called three weeks in advance to schedule my cross state…read moremove of about 7.5 hours. I sent them a video of my entire apartment being moved to a rental home and then 2 days prior to move sent another video of everything packed and ready which they greatly appreciated. I paid the deposit of $1200+ and was quoted for a very high amount. In my head I thought quality costs so I didn't question it. They were adamant that I should be ready to go early as they would arrived promptly at 8 AM on Saturday. I received no call or anything. I finally reached a driver at 10 AM and he told me "sorry previous job took longer I be there at noon, boss." I said previous job? You had a previous job before 8 am? He confirmed he did. Noon comes around still no sign of them so by 1 PM I called him and once again he says "I'll be there at 3 PM ON THE DOT." I was already getting frustrated because I had everything packed and wasn't going to arrive at new destination until well after midnight. Still no sign so he says "we will be there tomorrow (Sunday) at 8 AM ON THE DOT." Sunday was a carbon copy of Saturday. No show, would tell me they were on their way and would be there a few hours later and it just never happened. They claimed they would show up on Monday...I was already supposed to begin or for my new job Monday morning. So I had to make phone calls to supervisors I hadn't even started working for yet to explain my situation...on a weekend (you can imagine their displeasure). So I called a manager at nationwide and let them know the situation. They offered me a 5% discount. I told them that's hardly generous, but regardless still doesn't solve a problem that was created by them. The manager blamed it on the previous "job sites" stating the customers were dishonest and had way more to move than they had led on. The manager doubled down and said I've already given you a generous discount, you want me to just give it to you for free? And that set me off. I demanded a refund and they REFUSED. Luckily my bank was in my corner and I filed a dispute and it was full reimbursed.

Poor customer service every month for the last few months. Manager Alicia and staff have been…read morerude, unprofessional, and unhelpful. The security gate was constantly left open, which made me feel unsafe about storing my property there. Communication has been terrible, and customer concerns are not handled fairly or respectfully. Very disappointing experience overall.

***Initial review just after moving in 4 months ago…read more A day ago I put in a reservation to move the contents of one of my storages to a bigger unit and in the same day I went to get things moving and found it to not be up to my standards. A day later I came across GoStoreIt which was a lot closer to another storage of mine as well as close proximity to a store I have a habit of impulse buying from and crossed my fingers hoping this would be the one. From the 5 stars I gave it the cat is probably out the bag that I went with the location. I always prefer a location where someone lives on property, as well as security cameras for added security. The team on site offered me the best customer service I could ask for in a time where customer service has truly been lacking. Thank you for the effortless transitions at the start of my day! If you guys ever see this remember "Happy Shopping!" ***Update June 10th, 2003 Unfortunately, things aren't as great as I would like them to be. First let me say that all that I'm going through is due to me not paying my bill on time. I planned to stop by Saturday to inquire about an additional unit or to swap out my smaller one for a larger one but I would like it in the same building so I could then move another unit that I have at another place to this storage and have all my stored items at one location. It's the 10th I'm running in the office to apologize for the hassle and see if I could possibly get a unit and pay the bill. I walk up to the door, and it's locked. It's dark so I figure I'll go attempt to use my entrance code on the gate and locate the employees on the property someplace. Since I'm late the code directs me to see the manager, which is impossible with no one being inside. There is a letter on the door that tells you they will be closed Sundays and Thursday's as well as a clock saying they will be back at 8:30 well it's 11:30 so that time has come and gone and I figure the clock was set to that time Friday evening after they closed because Saturday is the only time that they open at 8:30. I go online and make the payment thinking it may give me access to my storage but no luck so I call customer service who sees that I am current and states she is sending a notification to the management team who will reach out to me. I ask questions to give me some type of idea of when I'm going to have access to my unit and I'm only met with a response that "I don't know I'm not at that site" and a response like that just tells me that this person isn't trying at all to help me so I ask more direct questions to see if it's customary to add locks on storage units when the bill isn't paid because at this point I'm not sure if my unit has a lock because I've never been at this point and again I'm met with the I'm not at the site answer. Then I asked about there being locks on my unit and now she said yes so, I ask why she couldn't just say that when I asked instead of saying she isn't at the site, or that she isn't aware of what the customary procedure is? So, I begin to speak and the customer service agent beings into this scripted speech and I angrily ask if she would not talk over me while I'm talking. She tells me she is hanging up now and does so. I call back again enter the info at the prompt and once connected I'm instantly hung up on.

Great experience! From the first phone call to the last piece of furniture moved, these guys are…read moreawesome. ownership and the movers themselves are polite and very professional. Call them if you're looking for a top tier moving company. you won't be disappointed.

The broke a few totes. Move was quick and easy. They're estimated time of arrival was 2 hours…read moreearlier than expected.