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    CubeSmart Self Storage

    4.6 (5 reviews)
    Open 9:30 am - 6:00 pm
    Updated 1 month ago

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    10 years ago

    Friendly and helpful staff, clean unit. Fair rate if it doesn't go up. Good access.

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    University Self Storage - Clean units

    University Self Storage

    (2 reviews)

    Sandy is accommodating and has went above and beyond for us. I gave her few hours notice that I…read moreneeded a large climate controlled unit and she was able to find one for us despite the previous tenant moving out the same day. It was spotless and ready for us to move in, when we arrived. I highly recommend!

    Extremely disappointed! My child is in college in Pensacola, we live in Miami fl. I rented a small…read morestorage ( closet space) for my child's things for a 3 month period over the summer for all of my child's dorm items, clothes bedding etc. I spoke with a woman named Sandy to make these arrangements. I asked her about mold, she told me they had not had issues as long as the items were packed in plastic and damp rid was placed in the unit. We arrived at the storage unit yesterday 8/26/2017 to find a hole in the ceiling, insolation coming through the hole laying on the stored items and most of the items despite being covered in plastic space bags and garbage bags covered in black mold. We had 2 sets of plastic drawers that had 2 inches of water in the bottom of both. We also had several damp rids in the unit, one was completely dry the other over flowing with water. The floor towards the back of the unit was soaking wet. I went into the office to speak with Sandy and yes I was upset, I was not yelling but asking about insurance for the ruined items, she kept saying why didn't you come tell me about this. I told her I am telling her right now as we live in Miami, she had a small child there and she tried to shut me down telling me that the office was her home and that her grandson was present, I reminded her that this office was also a business and if she had an issue she should remove the child to the tv room behind us so we could talk business. It became obvious to me quickly that I was waisting my time. So I left put my child's things in the back of our Tahoe and drove 10 minutes to the college. And spent the next 6 hours YES 6 hours cleaning items we could save and laundering the things we could save. Despite the items only being in the truck 10 minutes it left a mold smell we couldn't remove. We have a 10 hour drive back to Miami, within the first 30 minutes my sinuses are burning and itchy, my nose is starting to run. BAD BAD BUSINESS DO NOT USE THIS STORAGE FACILITY. INCOMPETENT MANAGEMENT. UNCARING, UNPROFESSIONAL

    U-Haul Moving & Storage of North Pensacola

    U-Haul Moving & Storage of North Pensacola

    (5 reviews)

    I spent several hours on internet and on the phone checking and verifying rates and location (…read morepickup and drop off) around 5:30 to 9:00 am. I made the reservation and showed for pick up. At that time I was informed that the customer service quote for extra days (3) at $21.00 was now $34.00 per day. The internet Safe Tow Ins. was $34.00 plus $5.00 Safe Tow which also changed to $54.00. The quoted rental $128.00 which was then changed to $189.00. This is one hell of a way to do business. With a lot of "sorry's" but it's more due to DROP OFF! Not IAW the internet and Customer service (phone). Totally "bait and switch" resulting in over $70.00 charges plus taxes and other fees. Contract number 20460865, Pensacola, Fla.

    I left a glowing review previously somewhere, but don't see it, so I want to make sure others do. I…read morehad an issue upon move in due to U-haul's main site - not this individual location. I reserved a storage unit that wasn't actually available upon my arrival. This was obviously frustrating and stressful after packing/traveling. Christine and Mike could've easily been justified to blame it on the system, but instead they took ownership of the situation that was out of their control, did a little "Kansas City Shuffle," and made magic happen. The units are very nice and clean. They gave detailed instructions about entering and exiting the property to ensure no one could get past the gate, as they take security seriously as well. All this is to say - this is family run and it shows how much they care about the customers and facility.

    CubeSmart Self Storage - selfstorage - Updated May 2026

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