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    CubeSmart Self Storage

    3.2 (16 reviews)
    Open 9:30 am - 6:00 pm
    Updated 1 month ago

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    5 years ago

    I rented from CubeSmart today and Regina was incredible-she took the time to explain all procedures-was an great experience-ty

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    Review Highlights - CubeSmart Self Storage

    . 5 stars for customer service, Frank: I always barrage folks with questions, sometimes they crack, not Frank

    Mentioned in 2 reviews

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    Solomon & Sons Relocation Services - Solomon & Sons Fleet

    Solomon & Sons Relocation Services

    (383 reviews)

    Had a move from FL to NC and it went smooth as ever. I have no complaints, service was amazing and…read moreprice was not cheap but fair. Would recommend to my friends.

    I recently moved a one-bedroom, one-bath apartment from Atlanta, GA to Baton Rouge, LA with Solomon…read more& Sons Relocation Services (ssrelocation.com). I have relocated numerous times--often entire households--and this was by far the most negative experience I've had. Before booking, I conducted extensive research on interstate movers, narrowing my options to four companies based on pricing, BBB ratings, and customer reviews. This was a straightforward move. I provided Solomon & Sons with a detailed Excel inventory listing every item of furniture (including dimensions), along with photographs and a comprehensive video walkthrough of the apartment showing drawers, cabinets, and closets open. Solomon & Sons prices moves based on estimated cubic footage (rather than weight). Their written estimate--and the contract I signed--quoted 463 cubic feet at $4.75 per cubic foot, totaling $2,199.25. After loading, they revised the volume upward by 250 cubic feet--an increase of 54%--adding $1,187.50. Despite the detailed documentation I provided, their estimate missed the mark by more than half. Additional charges followed: $241 for packing materials and labor, and a $300 "long carry" fee instead of the $75 originally estimated. The total estimate was $3,677.63. The final bill was $5,331.13--$1,653.50 higher, a 45% overrun. The contract provided for delivery within 10 days. When the driver departed Atlanta, he informed me he had another stop in northern Virginia. Delivery ultimately took nine days--for a 535-mile move. The day before delivery, the driver texted to say that, based on Google Maps, his 18-wheeler could not access my neighborhood and that my shipment would need to be transferred to a shuttle truck for an additional $375. It is unclear why this was not identified during the estimation process. I advised them I would not agree to that additional charge and would dispute it if necessary. On delivery day, after a contentious discussion with customer service and the owner, I was told that unless I paid the full $5,331.13 in cash on delivery, they would refund my prior credit card charges and place my belongings in local storage at my expense. I was required to confirm in writing that I would not dispute the charge before they would complete delivery. The move also involved two delivery stops in Baton Rouge (for which I was charged $225). I specifically asked the estimator whether they could ensure correct placement of items at each stop and was assured this was routine. I had clearly labeled every item with color-coded tags indicating the appropriate destination. Nevertheless, three furniture pieces were delivered to the wrong location. This was not a seamless or professional relocation. I would not use Solomon & Sons again, nor would I recommend them.

    CubeSmart Self Storage - selfstorage - Updated May 2026

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