A few weeks ago, I took my car in to get the windshield replaced & the idiot that worked on it didn't secure his job & while on the road a side panel which holds the windshield in place flew off, mind you another employee had already broken the other panel which I didn't get compensated for. I immediately took it back to the shop where I was then told they'd replace the panel that flew off. After I was told the part would be in on a certain day, I called just to insure that I can take my car in & to my surprise, no part. THEN, I'm told the part would be in & ready on the 4th, this past Monday. When I called to verify, I was given the okay to show up to have my car fixed, then AGAIN, once there to my surprise, the part wasn't there. Now, here I am 3 weeks later & Pepe, the owner to this circus, is now dodging my phone calls. Not only am I being ignored by him but each time I call this place or go by I'm having to deal with a rude & ignorant pencil pusher named Martha who claims to work their front desk. The face of this business, literally, is badly pierced & in my opinion, trashy looking with a mouth that sounds like it's been out at sea for ages. This frustrating & inconvenient situation is the product of the work they produce at this shop. For someone whose livelihood this is & for the publicity this place gets, not to mention its 50/50 reviews, you'd assume they'd be more alert & careful with the work they are producing & more selective on who they choose to represent their business. read more
