Had an issue with my HVAC continuously running without circulating. He was able to quickly diagnose…read morethe initial problem, and fixed it quickly. When further problems arose with the heating element, he meticulously troubleshot it, fixing issues along the way. He is clearly knowledgeable and maintained all of the replacement parts on hand, so he could fix the issues quickly. He fixed the issues in less than two hours, and the HVAC is running perfectly. Would definitely use again.

From the owner: DAD'S Thermostat LLC serves homeowners and small businesses throughout Copperas Cove with…read moreresidential and light commercial HVAC service. Whether you're dealing with a system breakdown, planning a new installation, or looking to improve indoor air quality, you need someone who understands the local climate and responds quickly. Central heat and seasonal cold place real demands on your heating and cooling equipment.

I requested a look at my shower beacuse DR Horton did not install it properly and was just going to…read moreseal it without looking for issues with water or mold. We'll I called they came and sure enough I have water pooling behind the shower. They checked my doors vents and shower and I would say what I spent with them is money well spent. Hands down I would do it again.

From the owner: Your local, veteran owned and operated SERVPRO. #1 in restoration, 24/7 emergency services - water…read moredamage, fire damage, storm damage, biohazard, trauma, and more. Certified professionals equipped to handle any size disaster, residential or commercial. Prompt, reliable service, restoring your property to its pre-loss condition.

This a great service to have done! Just had my a/c ducts, a/c unit and dryer vent and dryer cleaned…read moreby this company. Dan and his helper did a marvelous job! Sparkling! House smells wonderful! They cleaned everything up after too. The price was very good and fair! Definitely recommend!

Detailed and great work. Johnathan was excellent at explaining and communicating. It was all…read moreclear what was going to be done and everything asked for was done professionally. Duct X quotes are on the pricy side of things. On other jobs, I walked away from the pricing and did it myself.

I used their online appointment scheduler to chose a service date but there wasn't an option to…read morechoose a time frame so I waited for someone to contact me to complete scheduling. No one called me so I called them on the date I requested service. They sent me someone from another company out of Austin. He showed up in an unmarked car, a leaf blower, and a 6 foot cable attached to a power drill. IMO he wasn't equipped to service my dryer duct. For the money, I had what he brought and could have done the work myself but didn't because my duct is longer than 10 feet. Value - subpar at best.

From the owner: Killeen Air Duct Cleaners, your trusted partner in creating cleaner, healthier homes since 2007. As…read morea Family Owned and Certified Air Duct Cleaning Company, we proudly serve the Killeen, Texas, and Copperas Cove, TX community with a commitment to excellence and customer satisfaction. Our team of skilled professionals uses state of the art Air Quality equipment to effectively remove dirt, dust, mold, allergens, and other contaminants from your air ducts. By improving indoor air quality, we help ensure a healthier, more comfortable living environment for you and your family, At Killeen Air Duct Cleaners, we believe in delivering results that exceed expectations. Trust us to provide the care and attention your home deserves

Called them up and so happen they had a guy close by to my area! Cliff showed up super fast being…read morein Texas this heat is no joke! So I needed my AC fixed. He hopped in the attic and started checking the system out! I was really worried it was going to be something major. Turns out it was a simple fix and got me working and CHILLING in no time. Super informative me being a first time home buyer he explained everything I need to look for where leaks can come from. Showed me some air filters I didn't know I had that really needed to be changed. I highly recommend the COOLEST AIR Cliff was just a life saver for my house. I will never call anybody else other than Cliff to treat my system . Thank you so much Cliff!!!

They are the best!! We have had issues with our AC for 2 years, we have had 3 other companies come…read moreout to fix it and not one was able to fix it. Found these guys and tho it was complicated (due to the builders lack of knowledge) and very time consuming they did not give up, came back again and again until it was fixed. Gave us lots of great information about our system and how best to get the most out of it. The young men that came out were very professional and patient with our many questions. We would highly recommend this company and will not use anyone else.

Very pleased with Ellis after having to replace my entire heat pump unit. I got quotes from two…read moreother companies in the area and went with Ellis. They were very quick to set up both appointments, with the installation of the new system the day after Bart was over to give me a quote. The guys who installed the system were right on time, very friendly and were done when they said they'd be. They even swept up the dust in my house after putting a seal around the vents. Bart came back the next day to check on the system and to set up surge protectors on the equipment. The price was well under my other quotes and I really appreciated the "paid in full discount" they offered. I'm going to sign up for an annual service from the company as well. It is a hefty expense, but I'm happy with Ellis Air and I'm glad I decided to give my business to them.

I contacted Ellis Heating and Air in Killeen, TX in July 2025 to service my unit. The technician…read moreadded freon yet advised me there was a leak that he could not find, further advising that my unit was "cheap" and needed to be replaced. Feeling a bit insulted, we ignored his opinion and thanked the tech for his assistance. I called Ellis again September of 2025 because my unit again was not cooling. Ellis sent another technician, who advised again our unit was "cheap" and the compressor needed to be replaced, and we did not have a warranty. Ellis quoted $3200.00 to replace the compressor, or, $3600.00 for a new unit. We questioned this because we just purchased this home in 2022, so we researched our unit ourselves. We scanned the QR code on the back of our unit which immediately reflected a full warranty through 2031. I was able to contact the company who installed the unit. They immediately came out and confirmed the compressor had not failed but we had a clogged filter dryer. $150.00 later our "cheap" unit is working perfectly! CONSUMERS BEWARE!!!

This company and the technicians are wonderful. When out AC went out a few months ago, the tech…read morehad it working in no time. We just did scheduled maintenance and the tech was super-efficient, made recommendations to keep out unit in great shape and was very courteous. Aire Serv Killeen is the only company we will use from now on.

My heat went out, and I called for a technician to come out, and they did. He mentioned the parts…read moreneeds and what the bill would be. I also said I would just like to price a new unit to see if I might, would be interested at some point in replacement. The man who called about the new unit was very pushy and when I told him that the estimate he gave was not in my budget for now and I would just repair my unit he got very pushy. Then, the technician who came out never called or came by again. He was also arrogant when he was here. Poor professionalism from him and the company. Never updated me on the part, and never even bothered to tell me they were not going to fix my unit. Got someone else, and it turns out it was not the parts that I needed. The only positive was when I called for service, the rep who answered the phone was very nice and got me scheduled quickly.

I missed their special running on 'Buy Texas Deals' by two weeks. I decided to call the company…read moredirectly to ask for a quote for what they were offering on the online deal. To my surprise I was honored the same price without asking. I Made the appointment, they called 15 min out and got the job done in less than 30 min. I was offered advice and not pressured to purchase anything additional. The only reason for not giving them 5 stars is because I was quoted one price over the phone but when it was time to pay I noticed a tax charge of $10 more. Thankfully, I had it on me. In addition, I wasn't offered any change even though it was only about .30 cents. I figured that since I was paying the already expired online listed price, then excepting a .30 cent loss was no big deal. Anyway, great service, in and out process ( I had no mold) and a job well done. Will use them again in two years.

Watch out mold sufferers!!! They come in your house on an unbelievable low price to "clean" all of…read moreyour air ducts. After 15 minutes total doing that, they will try to "switch" you to an expensive accessory. In my case I fell for it, allowing them to install an ultraviolet light inside my duct work for over $400 as a mold remediation device. Only after installed did I notice that the light is labeled as a bacteria and virus remediation only. Installer still insists it kills mold, Internet sites say that this only works very expensively in a HOSPITAL setting with MANY lights and mirrors! Do not use these guys services. They are bait and switch artists.

Unfortunately, I had to make an after hours service call. Can't wait in this Texas heat. Killeen…read moreHeating and Air had my AC back up and running the same evening. The tech arrived on site, had a good idea of the issue based on the information we exchanged over the phone, and got started very quickly after arriving. He had the part available, and got my unit fixed and was off to the next hot customer!

I will start by saying back in 2021 I would have provided an excellent recommendation. However my…read moremost recent experience has been terrible. I called last Monday (after hours) because my unit turned off. My issue. Got it! No one answered the on call, after hours phone. Luckily it wasn't too hot. Next morning, Tuesday called at 9am. I explained my issue to Holly. Once I was done explaining I inquired about the on call/after hours procedure. I let her know I called at 6pm, left a voicemail and the person didn't call back or respond with a text. My assumption would be that there are expectations with an after hours service, apparently not. Holly's response was short and could really care less. She advised that a tech would call. Fast forward to 230pm same day, no call from tech so I called the office. I asked when a tech would reach out because no one had called and the day was passing. Again her rude response was that a tech would call. Hung up and tech called my phone. He was on his way. She acted as if they were so busy but magically a tech was available. Tech discovered that wire had broken that needed to be fixed. He disconnected my unit. This took about 1.5 hours. 9pm my AC unit is still running. I could not get into my security system and the thermostat was sitting on the bathroom counter. I was at work while the work was being done. So I called Joey, the tech who came out and I called the after hours phone. I also texted Joey. I am not an HVAC tech hence the reason I solicited their service. After two or three missed calls Joey finally called me back. I had to flip the breakers, remove the cap that was over the active wires from the wall to my thermostat and re-plug them back in. Honestly, I never would have figured this out. My house was freezing cold because the AC had just been running for 6hrs. Joey was not rude, but the work was sloppy and unprofessional.

Hvac and electric work. Friendly and efficient staff. Good pricing without price gouging when i…read more add something little.

Just wanted to send a big thank you to CWS Services. These are our go to electricians! They…read moreinstalled our a/c system a few years ago at a great price and they are called when we need it serviced. Today we needed a light switch replaced that wasn't working. Chris and Peyton were here exactly at the appointed time and the job was finished quickly. All the technicians we've dealt with from this company have always been so friendly and professional. They also offer a military discount so that's always helpful. Keep up the great work guys! I highly recommend CWS SERVICES!