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    11 months ago

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    Tommy O.

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    Austin Roofing Company & Water Damage - The team

    Austin Roofing Company & Water Damage

    (518 reviews)

    Brad Farr has done many roofs for me and my family. He does it right the first time and if need be…read morehe stands behind his work.

    I had my roof done by WDR in 2021 and honestly everything during the install was fantastic. They…read morewere quick, at one point it was going to rain mid-way through the install so they pulled out all the stops and they got my roof done ahead of schedule before it rained. Since then the roof has held up great! Last week I started seeing a leak on the outside of my house. I called them up and the owner sent someone out the same day just to rule anything out. When they came out we both agreed that it didn't look like there was anything wrong with the roof, but that didn't stop them for doing their best to stop it from leaking they added some caulking around some holes in the stucco and masonry and fixed up some of the flashing near the leak. After that, it was still leaking, but Brad, the owner, was kind enough to come out again, even though it had NOTHING to do with the roof just to double-check on me and make sure that I was doing well. At the end of the day, they took off a side gutter and found a hole in the wall that the builders had left from when the house was built. Again, STILL not roof related, but they treated me like family and helped me as if it were and fixed it up for me. Literally cannot say enough good things about WDR! I've never found a company that is this helpful or this responsive.

    Elements Water Damage And Flood Repair-Killeen - Business card

    Elements Water Damage And Flood Repair-Killeen

    (1 review)

    Wouldn't use this company again! Tony seemed nice through the process. When asked about invoices he…read moretold me I didn't have to worry about them, and he would send them to my insurance adjuster. Low and behold he did, but the insurance reach out to negotiate the pricing since for my leak he had used a thermal imaging to "detect" moisture. My insurance ended up paying the company, which is now named "Elements of Water Damage and Flood Repair", market price for the work they provide. The company has now responded back saying I have accumulated late fees on top of not paying the "full" amount and is threatening to put a lien on my property. This is the tip of the iceberg; the company didn't finish the job at the estimated time provide and has now changed their Facebook page since finishing. Please save yourself the trouble and go with an actual company.

    From the owner: Did a leaky pipe ruin your bathroom flooring? Did severe weather flood your basement? Elements…read moreWater Damage And Flood Repair-Killeen can help you recover your living space. We provide water damage restoration services in Killeen, TX and surrounding areas. Our team can assist with every phase of your restoration project, including water extraction and debris removal. You can count on our thorough and reliable professionals to reclaim your home from water damage. Call now to speak with our flood damage restoration specialists.

    Servpro - damagerestoration - Updated May 2026

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