As an update to my previous review, the owner had my Google review (exact copy of what's posted here) flagged for discriminatory content. Here is his response: Response from the ownerin the last week Mr. callen. Your review has been flagged to Google as Hate speech. And we ask Google to remove it immediately per Googles review and content policy Hate Speech: We don't allow reviews that advocate against groups of people based on their race or ethnic origin, religion, disability, gender, age, veteran status, sexual orientation, or gender identity. It is true that we are a Christian based company and proud of it and proud to serve all of our customers no matter their belief in Christianity or not. What you said above is not true. I told you that my brother and myself are Christians. You were the one that told me that you would not do business with us because - your quote, we are scum bag Christians. In fact sir it is you that is racist against Christians. We also ask Google to bar you from leaving any reviews on our website per your hatred against Christians. God bless Jim Noland Owner Clean Touch Carpet Services I responded with the following information, which cannot currently be viewed on Google's site due to it being flagged: The owner has threatened me with the prospect of reporting my post for being discriminatory. Nowhere in my review was I discriminatory; I simply stated what I was told by him. Neither during my conversation with him, nor my review, did I never refer to him as scum bag Christian. I clearly wrote "...scum bag who will proudly discriminate against non-religious and non-Christian groups." I never spoke ill of any religion (to include Christianity) in my review or while on the phone. I simply said that I cannot do business with a company who utilizes discriminatory practices. I have no qualms with a company that founds themselves on "religious values" (I'm not even sure what that means). What I have an issue with is companies that use religion to blatantly discriminate against others, while calling it "religious freedom." Lastly, Jim, I do not personally discriminate against any religious groups. Your response claimed that I am "racist" against Christians. I was not aware that Christianity was now a race, but I guess it's hard to keep up with all of the changes going on in the world these days. read more

A polite and prompt service company. Though the owner does seem long winded when speaking over the phone he was nothing but polite while speaking to me. He gave me an up front estimate on a per room basis which gave me a general idea of how much the service was going to cost. The actual quote was relatively close to what I had estimated and seemed like a fair rate when compared against estimates from other carpet cleaning companies. The owner was very flexible with me when I informed him that I had an appointment that I had forgot about the day of the cleaning and he came by later in the day in order to complete the cleaning. The service was quick and thorough and the people providing the service were respectful and accommodating. read more

The house we moved into smelled like the inside of a dog kennel. Housing refused to have it cleaned for us, claiming they had already had it done. We called clean touch carpet services after someone told us about how great they were for them and they came out very quickly, they were incredibly friendly and they did an amazing job on our carpets. We live on post and they had no trouble getting to us. The carpets were so bad that we ended up needing more than just a regular cleaning and I was expecting a huge charge but it was super reasonable. I would recommend this company to anyone who needs their carpets cleaned! Ours smell as good as new now! read more

Jimmy is an amazing person. At 8 pm last night we called him because our washing machine overflowed and flooded about half of my house. He came over and got the water out of the carpet, did a mold prevention treatment on the carpeting and padding, and left us a blower to use to finish drying everything out. When he left at midnight we asked what the bill was and all he said was Merry Christmas. It left me in tears. He has cleaned carpets for me several times and each time he has done amazing work. He treats every home with care and will not leave until you are completely satisfied with his work. I will continue to be a return customer. read more

I have had Clean Touch out to my home a few times now and I have never been disappointed. I have pets and after about 6 months, no matter how clean you try to be, sometimes a "pet smell" can take over. When they come out, they leave my carpet smelling fresh and looking better than ever. I have tried to clean the carpet on my own in the past but it always felt kinda crunchy to the touch after. I haven't had that issue since I started working with Clean Touch. I am so sad that we are moving away from the Killeen area because now I am going to have to try to find a new carpet company. :( read more

I've got to say that this is one of the finest carpet services I had in a long time! They are very professional and thorough and the owner Jimmy is very nice and informative he was very helpful in showing me some GREAT tips on "carpet maintainance" and on how to speed up the drying process by putting on the ceiling fans and all. I highly recommend this company to any one that has the good sense to want a REAL GOOD carpet cleaning service and it's not bent on just cutting corners. read more

Professional prompt service. Very , very fair price! They did wonders on my caroets! I will definitely be using their service again. I highly recommend them. Polite young men that did not come to my home and and make me feel like I was using a fly by night company. Van mounted equipment definitely worth a try . Not too mention Christian Family owned and Oprated Business! Thanks Jimmy and family can't wait to rent a from Jump Around this Summer. read more

The carpet looks better than when I moved in! Best price and wonderful service. These guys are thorough and will not rip you off. They do a great job. I am so pleased with the work. Most of the stains that our pets caused they were able to get up. Our management company was very pleased with the work and we cleared our rental with no problems after having them do the carpet. I definitely recommend! read more

I absolutely love doing business with this family. They do amazing work and truly go above and beyond customer service. They treat you like family the moment they walk through your door. The work they do is always at 100%, they will not leave until you are positively satisfied. We have been doing business with them for years and will always recommend them to all of our family and friends. read more

Clean touch is an awesome company. My water heater had started leaking and water was everywhere. I called 4 different companies. They all said they would come but they couldn't make it very quickly. When I talked to Jimmy he said he could have some one here ASAP. They arrived within 30 minutes and began taking care of the situation. I am really grateful to the clean touch team. read more

Extremely satisfied with this company! They had a really quick turn around and did a great job with fair prices! Very personable and reliable, I really appreciate the quality and honesty of this company! It can be tough finding quality service when moving to a new location and the quality and professionalism of this company is hard to come by. I highly recommend this company! read more

If I could leave more than 5 stars I definitely would. Jimmy and his crew at Clean Touch do an outstanding job. Beyond their work, they also continue to have an amazing demeanor with their clients. They have prices that can't be touched by any other company on the area. They left my carpets looking amazing and my heart warmed with their sentiment toward myself and my family. read more

Jimmy came out the day before Thanksgiving due to a condensed PCS timeline. One small area didnt come as clean as I was hoping, but he sent his team out again the day after I told him about it to give us the service we were hoping for. Very considerate and veteran friendly. Would recommend to anyone seeking a trustworthy professional. read more

HIS TOUCH carpet care and detail services cleaned our white berber carpets in our office space and I was so impressed with how well they came out! Not to mention Shane's professionalism and the time he took to explain what he was doing was much appreciated! Would highly recommend HIS TOUCH carpet care and detail services! read more

These guys are easy to work with. I own a couple houses in Killeen and needed a carpet cleaning service. Came across Clean Touch and they did a great job. The carpet really needed a good clean especially after having tenant. I was pleased with the level of professionalism. Defiantly gong to keep using there service ! read more

Very friendly, accommodating and helpful. They have reasonably priced services and great customer service. Thanks to Jim I got my carpets cleaned and just in time for inspection. The crew was wonderful, fast, courteous, and efficient. I recommended them for any number of rooms or space. You can't beat the price! read more

I've never dealt with such friendly people! Jimmy is a pleasure to speak with and will do whatever it takes to make you happy. Billy is such a gentleman too! They went beyond cleaning my carpet! I've already recommend them to several friends and family. Thanls again you really made my day and put a smile on my face! read more

Clean Touch Carpet services r the best! Polite, punctual, great work ethic! They cleaned my carpets, living room furniture, and the dirty grout in my kitchen! Which is white again thanks to them!!! Excellent service!! Excellent!! Highly recommended! Will definitely use again! read more

I had my carpets cleaned by David Ross and partner from Temple. They did an awesome job!! Got out the pet stains and made my carpets smell better. They were very efficient and good prices. I was very happy with my clean carpets!! Sandy S read more