I took over a business that had a security system that was installed and monitored by these guys. We planned to continue along with the same plan, but things started off bad and got even worse. First they disconnected service before the previous company was even out of the building and didn't notify them. Then when we tried to get things going they dragged their feet getting it hooked back up. Daniel sent me a contract to sign, I asked him to explain a $150 fee on the bill, he told me that he didn't have time to waste explaining every little charge. At that point we decided to go with a different company because I don't see $150 as a charge not worth explaining. Wish I could rate them as 0 stars. read more