If I could give this facility No Stars I would, I have never had such a terrible experience, at first I was confused, there were two young girls sitting in the salon, I assumed they were customers because they could'nt possibly be employees or Nail Artists WRONG 16 year old girls were doing Pedicures and Manicures.
When one girl started my Pedicure I demanded to know why, the owner, A petite Asian woman assured me this girl was very experienced and was very good and so many clients loved her work so I let her go ahead, she seemed to do a good job, she was reserved and quiet and spoke maybe a few words the entire time, I had regular polish, nothing extra which is what I wanted, then the asian woman did my manicure, she hardly spoke to me making me feel odd, she used the same polish that was used on my toes which was fine np, I sat under the dryer for my nails and toes THREE times and the girl put on a quick dry polish on my toes too and then wrapped my toes in plastic wrap, that was confusing to me I didnt think about it at the time, I was already late for a meeting so I payed quickly and left.......
By the time I got in my truck my toes were smudged, all the polish on my big toes came off, in my experience that means the polish is no good, that wasnt the end of this, I didnt get home until 11pm so I hadnt checked my bank notifications, when I did the next morning I realized I had been charged WAY MORE then my bill called for, The woman charged me $109.00 and then charged me tax and then entered 12 dollars as the tip amount when I only agreed to pay $10.00, then on top of that she charged a tax on the tip, I was so angry I couldnt believe what thieving lying scum bags these people were, I called them and told them I was coming there, I demanded to know why I had been charged such an exorbitant amount for the basic nail job they did, the woman had the freaking nerve to argue with me, her husband came out while she was arguing and told her to give me a full refund for my pedicure, she honestly tried to hand me $20.00 and say, there you go, I was shouting then, so her husband came and pushed her out of the way and gave me the full refund, she had the nerve to say so sorry please come back again, I will give you a discount, I looked her in the eyes and said, No I wont be coming back, Ive never had such a terrible experience so in short DO NOT EVER GIVE YOUR BUSINESS TO THIS SALON, WARN EVERYONE YOU KNOW.... read more