I recently had work done by Cesar and his team. He repeatedly stated that he prides himself on the quality craftsmanship he provides, however, the finishing touches done to my home were definitely lacking quality. There were areas on the walls and moldings missing paint where primer is clearly visible. His team got paint on the entire perimeter of my new hardwood floors and tiles, as well as the slab around my fireplace. There are drywall screws that are still visible and were simply painted over, as well as dried grout on my moldings that were never cleaned off. Also, his team defaced my driveway. They cut tile on my black top driveway without putting any tarps down. I just got my driveway resealed weeks before. He left all the residue on my driveway for days, and when asked about the staining, he told me it would easily come out if sprayed by a hose. After his employee power washed twice, the stains are still there. And I should mention they dumped the white tile water and residue clumps on a tree in the back of my home, and on my shed. Also, his attitude left something to be desired. Especially after the driveway incident. Any questions i had or things i wanted to check on were met with an attitude as if it was wrong to ask. It made me very uncomfortable. So much so, that my partner decided to step in and communicate with Cesar about the remaining items. There were also two different instances where he either stated verbatim, or implied, that something wasn't his job, including cutting molding that he installed, as well as noticing that his men forgot to install molding to the base of my coat closet at all. There was even and instance where he claimed i gave him an incorrect paint color that he later realized was not true after he referred back to my text. Also, the grout in between the tile installed in my bathroom easily comes out and turns to powder with a fingernail. The list goes on and on. I had hopes that this project wouldn't be a nightmare, but I should've known better when he was a no show the first day he was supposed to come to my home to gather information for an estimate. He then showed up over an hour late the next day, and then he decided to push the start date of my project a few days beforehand because he had to finish up another project. Not to mention i had to give constant reminders of things throughout the life of the project. Ex. Filling in holes and open areas in my utility closet for three days straight. After sending him several pictures showing where his craftsmanship fell short, i never received so much as a response or an apology for the mess and mistakes he left that i now have to have corrected. This was a rush job at best. This is not right and completely unethical to do this to homeowners who hire professionals and entrust them into their homes. Very disappointing. read more
