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    CSL Plasma

    2.9 (13 reviews)
    Closed 7:00 am - 3:00 pm
    Updated 1 month ago

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    Incyte Diagnostics

    Incyte Diagnostics

    3.0(4 reviews)
    2.6 mi

    The nurse on staff on Saturday was ready when I arrived, she confirmed my doctor's orders and…read moreinsurance quickly and got the blood drawn without really any pain. Very nicely done. Thank you!

    I chose to use Incyte Diagnostics in Post Falls, ID within NW Specialty Hospital on 12/27/24 at my…read moreNW Dr's recommendation. This was to be a simple blood draw after 12-hours of fasting. This became a horrific event of gross incompetence. Having worked 3.5 years at a Michigan Blood Bank, I was well aware of the need to hydrate and did drink 32 oz of water with-in the hour prior. I arrived at 8:30 AM and only 2 patients were seated in the lobby ahead of me. I stood in front of the receptionist, who totally ignored my presence, for quite a while until another patient pointed out a kiosk. At 73 yrs old, technology is not your friend, but I stumbled through it. The receptionist continued to ignore me, she was NOT on the phone or in a conversation. When I was finally taken back by the phlebotomist, I described and showed her where, on my right arm, most people have had the best luck finding a good vein. I don't enjoy being stuck twice and this help almost always leads to getting a good stick the first time. Bottom line... I was stuck 10 times (3 on the inside of each elbow, and 2 on each hand), performed by 3 phlebotomists including the robot receptionist. I told them, I'm done!!! Then asked for their suggestions of 'next steps'. They offered nothing. I asked if they would do an ultrasound guided venipuncture. They stated they had never heard of such thing. I have left a message with my NW Dr... I would think most people, like myself, seeing you are within the walls of NW Hospital, assume you are NW employees. That should concern NW Specialty Hospital.

    MultiCare Rockwood Cancer and Blood Specialty Center

    MultiCare Rockwood Cancer and Blood Specialty Center

    1.0(2 reviews)
    1.9 mi

    Rockwood/Multicare Urology Please do not go here unless you…read morecan get into Nelson. Whatever you do, do not go to Dr. Dirk Sypherd. The nan is a cretin, no social skills, bo communication on our questions and no discussion of what we were there for actually. I was referred there, Sypherd was my Dr. What happened in that office was obscene. Absolutely, no communication, no social skills at all. Literally, open your pants to examine penis and testicles, no idea why. Then a cursory bend over order on the table. He didnt ask if my wife wanted to step outside or anything. Evidently I was to tall for him and he didnt think of his stool, but he told me to bend my knees....so as I begin to do that, he uses his knee to hit the back of my knees causing me to drop down, while at the same time, he forcibly went up with the rectal exam, it was extremely painful and when he finished, he just dropped a moist towelettes on the table to clean up with. My wife was horrified, I was embarrassed and this Doc then told me I needed a biopsy and walked out. I asked to see another doc. .however they do not allow that, in fact i was told that i could see Dr. Nelson, but he wouldn't treat me, he would just answer any questions and then refer me out of network! In the end, I had my GP refer me to Spokane Urology. OMG, what a difference on everything, from the office staff, the nurses and Dr. Lance! I cannot say enough good about him. It was like night and day. Please go to Spokane Urology, you will not regret it at all!

    Rockwood is a joke ...they make you beg to get a interview knowing the whole time they can't treat…read moreyou ...then they call saying they reviewed your records and your not a good instead of saying they don't have a oncologist that treats your type of cancer ... so if you enjoy waiting and being lied to Rockwood is for you .

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    MultiCare Rockwood Cancer and Blood Specialty Center

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    CSL Plasma - blooddonation - Updated May 2026

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