Majority of the employees are nice but I get their frustration if you saw the jerks coming in! If…read moreit was the employees and my vibe I'd come in more often; but some of these people are gross. Pay: pay is good, been doing this for almost a month and it's helped me pay bills faster, have more in my pocket and plan for fun. Process: 1st timer sucks! 4 hours I was there but everyone's to nice and it's a good cause. I'm bruised like every time. Such a bummer because twice either they went under the vein or had blood leaking from my arm. I don't have this when I donate blood at Vitalant. Location: I hate the location and parking lot, why are there so many dead ends?! App: super easy navigation.

Extremely Disappointing Experience…read more I arrived at this plasma center at 12:40 PM as a returning donor, and I am still waiting well over an hour later. What makes this especially frustrating is watching new donors repeatedly being moved ahead of people who have already been waiting, while returning donors are left sitting. When I asked about the delay, I was told they were short-staffed. I understand staffing issues happen, but that explanation was difficult to accept when I could visibly see employees sitting around talking and an entire section of the facility was not being utilized. If you are going to have donors waiting this long, there should at least be clear communication, efficient staffing, and a fair system for processing people who arrived before others. This isn't just about being impatient. Plasma donation involves people giving their time and undergoing a medical screening/procedure. Donors deserve to be treated with respect and professionalism. Management needs to seriously investigate what is happening at this location, including staffing, wait times, and how returning donors are being prioritized. If this is how the facility is routinely being operated, corporate needs to step in and address it. I would strongly encourage management to review the cameras, staffing levels, donor wait times, and employee conduct during operating hours. This experience was unacceptable.

I had a quick and smooth experience. Jessie was an awesome…read moreperson to be screened by. Him and the whole staff made me feel at ease, especially since donating plasma can be a bit nerve-wracking for a lot of people. The quality of care is strong. Leilani, the nurse who conducted my physical, was very professional and was very descriptive in every step of the process. I had little to no questions during my time there because of her all the way up to finishing my donation. I will 100% continue donating plasma in this location in the future for as long as I'm eligible and available! :)

They sucks here iam a new donor and the time to see a doc is like three hours fuck manread more

Having donated platelets frequently across all the different Vitalant centers, I know how much a…read moregreat phlebotomy team matters when you're in the chair for a couple of hours. The staff at this location is genuinely amazing--friendly, efficient, and so welcoming. Specifically, Bethany went above and beyond during my visit. Her upbeat attitude and expert care made this one of my best donation experiences yet. Thank you to Bethany and the whole Vitalant team for everything you do!

I donate blood regularly and like to go where the staff is professional, yet friendly and the…read morefacility is clean and orderly. This Vitalant location is the best I have found. Although they are busy, I never feel like a factory part. The staff makes the mildly tedious check-in process smooth and they are focused on your comfort at all times. This will be my "home donation center" from now on. The location is super convenient and its small size creates a warm atmosphere while maintaining a super clean aesthetic.

Yes, you have to wait a long time on your first visit but you make $100 dollars for a 4 hour wait…read more Ummm, that's $25 dollars and hour so why complain? I personally love the staff and the process is quick, easy, and painless. My only complaint is the line. Sometimes we wait in line for an hour and often the screening staff are just not too concerned with moving it along. They'll often chit-chat with each other, making us wait. Other than that, they have great phlebotomists and the process itself is a piece of cake. I make $120 a week, which is a nice bit of extra cash!

All I got to say is Elise the company director knows order. People you can not hold your position…read morewith a "thing". If others got to stay out in the cold so do you. This page about to go in a picture frame because it came with a testimony of me putting myself on the front line.

Decided to start donating plasma because I'm a rare blood type. The first appointment took about 3…read morehours. You have to do a physical and paperwork and such. Expect it to take awhile. I usually go on Wednesday and Sunday. It's consistently a 2 hour commitment, but if you're donating on a special, it's worth it. I signed up when it was 2 donations a week for a month, you get $600. I've only been able to donate 3x sadly. The first two donations were smooth. No issues. However, my last one I got a hematoma because when they poked my left arm, the vein rolled. I bruised. I came back and had to be checked by a nurse who said I cannot donate until the bruise is gone because I don't have two good veins and they don't want to cause any more injury which I appreciate. I'm bummed because I feel like this is a thing. Peoples veins are rolling or there is an issue with the donation and then they don't have to pay people out. It's a little misleading. Additionally, in my personal experience, once you get in the chair it's like a 15-20 mins wait to get hooked up. There appears to only be 1-2 people that can draw the plasma so you have to wait. Other than that, the staff have been very nice. The office is very clean. (Sometimes the bathrooms are not) but overall I've had a decent experience. I've never had my veins roll and be bruised before, but apparently that's a thing.

I had an appointment at 9:50 for 8/7/26. There wasn't anyone at the reception desk when I arrived…read moreon time. I waited a few minutes and the technician in the first processing station finally came over and took me to his station. It went okay but I was rejected after the finger prick indicated low iron level. My rating would have been 4-star. This was not the same for my husband who had a 10:50 appointment. It was a complete disaster-- thus the 1-star rating. He arrived on time and waited at the reception desk 25 minutes before anyone acknowledged him. He made it through the initial processing and blood prick. He was then told to go to a booth to complete an EXTENSIVE questionnaire on a computer. The software was so bad my husband had to repeatedly keep tapping buttons to record his answers and move on. It took him nearly and hour because of the awful software issues, which were acknowledged by one of the staff. He was finally referred to the nurse for the physical and had to wait in a line that wrapped around almost the entire interior perimeter of the clinic. It took him back to the reception desk where a staff member told him to start over. He protested and then was taken to the nurse station where he waited again in a long line. The nurse rejected him due to a conflict with his medications. This was after two hours of being sent in circles, dealing with a barely functioning computer/software system, and a totally disorganized staff. We will never go back to this clinic. An appointment means nothing.

Full disclosure here - I am an infrequent volunteer for the Red Cross and I have a family member…read morethat works for them in another state. The Red Cross is a name that we probably all know and love, and the Sacramento chapter is one that will bolster the already good reputation that they have. They offer low cost classes in eveything from CPR to babysitting to lifeguarding. If you have some free time, they will gladly take your help in volunteering, and there's always something to fit everyone's time availability and skill set. The local chapter is run by organized and pleasant people, give it a shot if you can, it's worth helping out.

Do not come here to take your hands on Cna exams. The instructors are unprofessional and they will…read morefail you. I repeat do not come here to take your CNA hands on exam you will fail.

First time at this facility and everyone was very sweet and friendly. I was coming here to donate…read moreblood but this time I wanted to donate platelets for the first time. Nurse Christina was super helpful and made the process go smoothly. She went over everything and made sure I was okay during the whole process. If you're ever looking to donate blood or platelets/plasma, please don't overthink it and just make that appointment and go in. So many patients are in crucial need of our help. Trust me, I know it's scary to donate but once you're finished you will feel so good about yourself. Also, know that your donation will help not just one but a few people. "Remember that the happiest people are not those getting more, but those giving more."

The staff was very professional. I have no problem with the staff. I don't ask where you stand…read morepolitically. I don't ask where you stand religiously . I'm self-employed. I do not post my political party on my vehicle. My client may not agree and never use me again. First thing to come to mind I'm in the wrong place. I'm never coming back. United blood services or Red Cross.

The staff was so nice!! Explained everything thoroughly. Unfortunately they could not find a good…read morevein so I need to wait two days to try again.

They get the job done here except today. Manager was called over when this lady started being…read moreverbally abusive in the line. Why she was still allowed to donate after cussing a woman out simply because she was asked to move up is wild to me. Sometimes bad behavior needs consequences which none happened today.

I have made considerable platelet donations to bloodscource over the past few years…read more Bloodscource gives reward points for these donations. I had saved quite a few points to exchange for worthwhile gifts only to find that "they expired" I was told that Vitalant can't afford to keep these points on their books. Vitalant is the new owner of Bloodscource apparently. I was very disappointed to say the least.

I have been there three times altogether. The staffs are very precise in finding veins and their…read moreneedle never hurts. They kept me entertained all the time with interesting gossips. I would definitely go back their again and donate blood!