I was nervous to come here and had been postponing my first visit due to all the reviews, but…read morethankfully I didn't have a poor experience. I came for my new donor physical and was there for about 3 hours. The staff were very transparent and informed new donors it could be up to a 4-hour visit to get through all of the stages of checking in/completing questionnaire/physical exam/donating. I had an 8am appt and left at 11am, but I also had to end my donation early due to an unexpectedly bad vasovagal reaction :( Overall, the staff were very friendly and helpful. At the start when I checked in, they first had me go to do a vein check to ensure I'd have suitable veins; she stated she didn't want me to go through all the steps just to be turned away at the chair, stating she wanted to respect my time which I really appreciated. The nurse who completed my physical was thorough and personable, offering me an ensure drink and beef jerky as well. My phlebotomist was quick with the puncture and didn't have to do any "digging", as I do have deeper veins. She did a great job. I was just over halfway done with my donation when my BP dropped. I immediately notified staff I was dizzy and they were very quick to respond and get me ice packs & saline, and they tried to talk to me to help distract me. It truly felt like they cared and were concerned. After I was disconnected, I stayed 15 mins for observation with their nurse and she was so reassuring (as I was a bit embarrassed). She encouraged me to return and to not let this deter me from donating in the future. She provided recommendations & tips for a successful donation. During this time, they provided me with goldfish and an electrolyte drink packet to mix in water, rather than their Gatorade. It does get incredibly busy here with long lines, so it's understandable that wait times can vary. Not their fault - they were doing the best they can to be time efficient. They didn't appear to be understaffed as they had a full team on the floor, it just seems like there's more demand for donors than there are seats. From what I could tell, they disinfect very thoroughly between patients. I just wish they had stress balls to squeeze, as they just have you pump your hand into a fist. I'm hoping to try again and have a successful full donation next time.

Avoid these incompetent jokers at all costs if you value either your sanity or your blood vessels…read more They are unprofessional and as inept as they come. See some of the pics above, posted by others, for some prime examples of their work - aside from their complete lack of bedside manner. Bonus - if they call you on the phone, there's a good chance they'll call your emergency contact instead and leave a message as if they are speaking to the client. Completely clueless and pedestrian in their knowledge and ability. On par with the staff at Taco Bell. Do yourself a solid and go to CSL Plasma instead. They're down the street and a world of difference (cslplasma.com). Thank me later.

I have been coming to CSL for over 2 years and it is an absolute highlight of my week. ALL of the…read morestaff go above and beyond. They are incredibly kind, gentle and friendly and very professional. I very much enjoy seeing every one of them each week.

They adjust their hours without notice. Rarely open, very…read morefriendly and polite when open.

I donate blood regularly and like to go where the staff is professional, yet friendly and the…read morefacility is clean and orderly. This Vitalant location is the best I have found. Although they are busy, I never feel like a factory part. The staff makes the mildly tedious check-in process smooth and they are focused on your comfort at all times. This will be my "home donation center" from now on. The location is super convenient and its small size creates a warm atmosphere while maintaining a super clean aesthetic.

February 8, 2026…read more Update if stays of any my comments, one thousand three hundred seventy eight! From the hotel (forget upcoming Super Bowl Sunday Football hype), called Thursday left a message. Later came back to the room, seeing they scheduled me for Saturday 12:00 noon! When get there to Vitalant, Christopher says I So Glad You Got My Message. Okay so was yesterday. Arrived maybe 11:21 am. Weight 116.2 pounds, blood pressure 137/68 pulse 68! Yay, now since 1986, now is seventy four successful Blood Dates. Seventy four times three is two hundred twenty two. Each successful Blood Dates can save up to three lives! He saying again to me, Daddy Would Be So Proud. I had told him before of when gave for Daddy May 1994, Daddy lived another eleven years before he was Promoted To Glory! There is book at Refreshment area says VITALANT DONORS, he asked me to please write that story. Before leaving to return to the hotel, to the room, I said you will know my comments. I wrote in red ink, the others are in black ink (black ink pen provided with the book)! Next possible eligible April 11, 2026 and April 12, 2026! Yay for Blood Dates number seventy four!

Ive been very greatful and very thankful to have had the opportunity to help others by donating…read moreplasma at Octapharma all the staff here are very professional welcoming and accommodating despite the monotonous continuous abundance of donors as far as being a donor and on the donor side the initial intake process can be socially meticulous and a little overwhelming at times depending on your skill set I found it's best to utilize octapharma on a no expectation basis its not the kind of thing you would want to be accustomed to relying on there are some nuance and a lot of variables to donating that could restrict deffer or delay your donation anyways I digress seeing the way they get the line moving in the morning and how they hustle and bustle to get folks in and out before closing it is pretty amazing definitely a rockstar crew if you're checking this out to consider donating here just know it can be very trying at times sometimes it does seem like it's taken forever and there might be a little of things that seem inconvenient because it is very personal however it's all about perspective and perception

All I got to say is Elise the company director knows order. People you can not hold your position…read morewith a "thing". If others got to stay out in the cold so do you. This page about to go in a picture frame because it came with a testimony of me putting myself on the front line.

I've had consistently great experiences at BioLife Plasma Services and I have to specifically…read morerecognize Mercedes. She is truly the best phlebotomist I've ever had -- the only one who has been able to find my veins without ever missing. Every time, she's confident, gentle, and precise, which makes the entire process smooth and stress-free. On top of her skill, Mercedes has such a professional yet welcoming personality. She's calm, knowledgeable, and makes you feel comfortable right away. You can tell she genuinely cares about the people she works with. If you're nervous about donating or have difficult veins like I do, you're in great hands with her. BioLife is lucky to have her on their team!

Waited for 3 hours and they sent me home because they didn't want to bruise my arm with the needle…read more... waste of my day don't bother with this facility

Do not come here to take your hands on Cna exams. The instructors are unprofessional and they will…read morefail you. I repeat do not come here to take your CNA hands on exam you will fail.

I liked the work of the reception staff, but I was a little upset, but the nurse did not want to…read moreuse the interpreter. I don't know English well, since I arrived not so long ago, and I didn't understand what the problem was to use my telephone to clarify questions.

First time at this facility and everyone was very sweet and friendly. I was coming here to donate…read moreblood but this time I wanted to donate platelets for the first time. Nurse Christina was super helpful and made the process go smoothly. She went over everything and made sure I was okay during the whole process. If you're ever looking to donate blood or platelets/plasma, please don't overthink it and just make that appointment and go in. So many patients are in crucial need of our help. Trust me, I know it's scary to donate but once you're finished you will feel so good about yourself. Also, know that your donation will help not just one but a few people. "Remember that the happiest people are not those getting more, but those giving more."

The staff was very professional. I have no problem with the staff. I don't ask where you stand…read morepolitically. I don't ask where you stand religiously . I'm self-employed. I do not post my political party on my vehicle. My client may not agree and never use me again. First thing to come to mind I'm in the wrong place. I'm never coming back. United blood services or Red Cross.

The staff was so nice!! Explained everything thoroughly. Unfortunately they could not find a good…read morevein so I need to wait two days to try again.

Still the service is terrible you book an appointment at 8 am and waiting in a 45 minute line just…read moreto get checked in to wait a whole extra 30 minutes just ridiculous and not worth the pay not to add if theres a new donor they just cut in front of your place

I have made considerable platelet donations to bloodscource over the past few years…read more Bloodscource gives reward points for these donations. I had saved quite a few points to exchange for worthwhile gifts only to find that "they expired" I was told that Vitalant can't afford to keep these points on their books. Vitalant is the new owner of Bloodscource apparently. I was very disappointed to say the least.

I have been there three times altogether. The staffs are very precise in finding veins and their…read moreneedle never hurts. They kept me entertained all the time with interesting gossips. I would definitely go back their again and donate blood!