I walked into this facility and know what met me, almost all the staff were smiling and busy with…read moretaking care of their residents, no smells or coverup smells , a nice wide open lobby with residents smiling and interacting with one another and the staff in a wonderful manner, as I took a tour around the smiles abounded and hardworking staff were busy attending to their residents needs, this a a large facility and i was amazed no call lights were going off, no one was screaming or calling for help and the facility has a tracking system on each station that displays the times a residents call light had been on and off the 2 nursing stations I walked past no one was calling for more than 5 minutes. I grew up around nursing homes and my family owned and operated 2 of them back on the east coast, in my years of work in healthcare I have been in numerous facilities and I would say this is in my top five especially for its location, its close to everything. I highly recommend coming in for your own tour and to see what is what.

My grandmother was miserable here. On our visits, she'd press the assistance button and it would…read moretake no less than 20 mins for someone to come help her. We purchased noise cancelling headphones, expensive ones, that went missing within the first week... even after labeling them. The room had 3 patients, who blasted their tv's at full volume. Understandable, since how are they supposed to watch their shows if the person just 3 feet away is also blasting their tv? But with no volume or sound limitations/hours, my grandmother could not get any sleep. We requested a room change that even after confirming, was never achieved.

My son suffered a life threatening accident and was transferred from UC Davis Hospital to Asbury…read morePark Nursing and Rehabilitation Center for care as he was non weight bearing at the time. Although I have mixed feelings about the place, I observed that many of the staff members are dedicated and are caring. I visited my son daily and what impressed me the most were how attentive and hard working most certified nursing assistance were to my son's needs. Although we did have a major problem with one certified nursing assistant, as far as I know there was an investigation into the incident we experienced and was happy to learn soon after that the individual in question was quickly terminated as she was found not suited for this type of profession. I was truly impressed with the rehabilitation center as well. My son needed both occupational and physical therapy. I have to thank the entire staff there for giving my son the push he needed to move forward. A special thanks to Jeanette who I felt went above and beyond as well as Kevin, and Sam who were dedicated in his success and wellbeing.

I would strongly encourage anyone considering Asbury Park Nursing & Rehabilitation for a loved one…read moreto do their research and advocate for them every single day. Our family's experience with my mother's care was extremely concerning. During my mother's stay, there were repeated issues involving her basic care and medical needs. We repeatedly had to advocate for things that should have been addressed as part of her care. This included problems with obtaining her commode and walker, monitoring her weight and fluid retention while she was taking Lasix for significant heart-related concerns, and getting assistance with her CPAP machine. There were also times when our concerns were minimized despite her documented medical history and needs. My mother was discharged from Kaiser on a normal diet, yet Asbury Park gave her pureed food for much of her stay. The facility later acknowledged that this was an error and apologized. She also has psoriasis and was supposed to have creams applied as part of her care, which was not consistently done. Even more upsetting, there were times she was left in bed soiled for extended periods. We raised concerns repeatedly, and far too many things seemed to be addressed only after our family escalated them. Families should not have to constantly fight to make sure basic hygiene needs, medical equipment, dietary orders, medications, and physician instructions are being followed. Because of the seriousness of what happened, I filed a formal complaint with the California Department of Public Health. CDPH opened an investigation, went to the facility, spoke with staff and administration, and reviewed my mother's records. That investigation has now been completed, and I was informed directly by the California Department of Public Health that Asbury Park was cited as a result of their investigation. For me, that is important to include because these concerns were not simply a family being unhappy with the care our mother received. We reported what happened to the state, the state investigated, and the investigation resulted in a citation against the facility. Our loved ones deserve dignity, proper hygiene, appropriate medical care, and for their documented care plans and physician orders to be followed without their families having to repeatedly intervene. If you have a loved one staying here, please advocate for them. Visit often, ask questions, document everything, and speak up when something does not seem right. I am grateful that our concerns were taken seriously and investigated, but I wish my mother had received the level of care she deserved from the beginning.

I spent time here visiting someone close to me and had a positive experience. The staff were…read morewelcoming and seemed to know the residents well, which always makes a difference. Things felt relatively organized and the environment was calm. It made it easier knowing my family member was comfortable.

Another place that is rated 5 star by Medicare and you have to wonder how do they get these…read moreratings. I needed PT really bad, my initial assessment from PT was several days after I moved in then I never saw anybody else for about two weeks, when I went down there to inquire as to why I was told their records show OT has seen me everyday. I filed a complaint with Medicare for fraud investigation. I was also shocked how little equipment they had, I was told their other facility had all the equipment, so we had to wait in line and there were some severely disabled people there. Absenteeism was a big problem which resulted in over an hour response time minimum, one of my CNAs spoke no English at all I would ask her to do something she would nod, leave and I would never see her again, it got to be where I would yell "don't act like you understand me when you don't!" Finally I went down to the nurse's desk to complain and the whole staff came out to gang up on me, how dare I complain about someone who speaks no English, the nurse finally told me that I am receiving good care and I should be happy to receive the care I'm getting. I complained to the administrator and got an apology, after that when I asked that CNA for something she'd bring in somebody else to interpret (a waste of staff don't you think?). My roommate contracted COVID and they wound up quarantine us both no medicine. I asked the doctor for something like paxlovid any kind of prescription, he turned around and walked out. Was it effective no they wound up quarantine the whole Wing. All the physical progress I made with my PT over the weeks went right out the window and I had to start over again. This used up the time to get covered by Medicare which I felt they should cover as they didn't properly treat me. Speaking of the doctor he played footloose with my medication (they just can't leave it alone), when I showed my PCP what he did, he was livid why go to the trouble of assigning and tweaking medicine only to have somebody change them willy nilly without consulting as to why? I consider that arrogant! I had a talk with the dietitian and was assured everyone was getting their nutritional needs considered only to find out all the patients got cheap sugary Kool aid to drink Food was horrible I lived on sandwiches and take out Good luck getting somebody to answer the phone. No I will not go back.

I had a wonderful experience speaking to Angel today in admissions. She was so kind and helpful…read morewith answering all my questions.

My Father was in City Creek for almost 11 weeks after being at Vibra Critical Care Hospital for 6…read moreweeks prior. The Staff was wonderful from sweet Jackie at the front desk to the great Physical and Occupational therapists, Paul and Michael and all the others. The nurses were caring and attentive. I recommend this facility. My only complaint might be the Parking is limited as there are a lot of Staff with the Assisted Living building being next door. But other than that, my Mother and I were very happy with City Creek Post Acute.

I am changing my review due to an experience with their business office after the fact. Turns out…read moreafter all was paid by insurance she owed $150.00. She received a bill at some point which she probably opened and didn't mention. The last month I didn't know my mom had progressive dementia along with other issues that have placed her back into another skilled nursing facility. What happened to really upset me was receiving a certified letter addressed to her with the $150.00 past due notice. To me this is ridiculous waste to send to people on Medicare and who are disabled. I spoke to a person in the business office explaining my mom's condition, my disappointment and to direct ALL COMMUNICATION TO ME. I thought it was pretty clear that day and I wouldn't get a call until the next month for payment. I got a call one week later asking where to send the statement. I don't like writing reviews like this one but this goes beyond what I consider poor business practice and a waste of facility money.

I just wanted to follow up on my first review of 6/17/26. My father has now moved out of his…read moretemporary home at Mission Carmichael after a roughly 90 day rehabilitation. Not only was his rehabilitation very successful - going from transferring only by lift to minor assistance and assisted walking - but he genuinely appreciated the staff who I believe made a big difference in his ability to regain more independence. I would like to thank a number of people and I am sure I will miss some but most everyone was helpful and encouraging for him. Tim made him feel welcome from his very first day and always followed up any issues. Raul who handled his PT was extremely encouraging for him and made a huge difference in his daily progress to walk. Miriam and Sandy who handled his OT were equally encouraging and always came up with different ways to do things. Ana brought him coffee and uplifted his spirits each morning. Manjit and Keziah handled his medications and were very kind. Hanah and Theresa were two of many CNA's who were very helpful and would periodically check in with him. Vladimir and Lowell were "gentle giants" who assisted him. Emily always seems to be helpful during lunch. Tina the front desk receptionist was always cheerful each morning. Lilian (the case manager) organized his discharge working to make a smooth transition into his next home - she was invaluable in educating me on medical issues and looking out for his best interests! They all worked as a great team (I know I have forgotten some people and I apologize to them) to create a successful rehabilitation. It is not easy doing what these folks do but somehow they kept their own spirits up as well as his and he will miss all of them.

As a Former Employee I Honestly would say this is Most definitely not the place to work, I've seen…read moreit all they are 100 percent not a caring Employer they don't care fir there employees, they use you there not a ye there's lots of Drama I was previously hired as a Housekeeper than was trained for the Laundry I was used to cover other team members while they were out fir vacation I did have 3-4 callouts was called into HR and signed a paperwork stating I could not have 1 more call off within the time limit ( 4 hrs) a few weeks passed I had a emergency Called off a day in advance and continued to work and was let go I was told to take care of my business on my days off which was imposed because again I was covering shhifts on my days off covering for other coworkers again they play favoritism to other coworkers, they don't appreciate they hard work you do other workers eee not doing there work or duties I most certainly was , and was let go they have undocumented illegals working there under fake socials and names, I've seen a CNA be profoundly rude and push a residents head down while in a wheelchair and yell at him which should have never happened I was hired and never ever trained properly I went in and was told I needed to come the next day because I was thrown on the floor and have not went through all my training then J was never put on there time clock I had to manually write in my times in and out for almost 3 months , It never seem like a whollesome caring environment I've worked for many nursing homes were they dud a lot more and cared for there employees here you definitely feel the coldness being used coming here was in called for especially not seeing the real reason why my last call of when I covered for the company was un called fur think twice before bringing a loved one or working here if they don't are there employees right how can you leave your loved ones here to be cared for !all I have said is completely true I'm not mad for being let go hurt yes fur the way I was treated and used but there is no lies in what I have said !!! Do not work for a company who uses or mistreats there employees companies like this must be held accountable for there actions that's why I am looking into legal action good luck if you leave your loved ones here there not warmth and care here !

Wonderful facility with caring staff. I had my family here for a few weeks and they did everything…read morethe hospital needed them to do to get her out and back home with us; stronger than before.

I stayed in this facility from June 2026 through October 2026. There were great times as well as…read morehard times they have very skilled nurses and great CNAs and a staff that is great I enjoyed my nurses like Jared Stefani Francis Sherwin Morgan and Faith. My wound care nurses were good too hats off the Michael. I had great CNAs like Julius, Prescious William Maricel and Roxanna and Ella and Sophia. The activities team Miranda and Ms Josephine were always helpful always had something for us to do sometimes they got on my nerves trying to make me get out my bed to go do something but they were great The staff was wonderful from the admissions counselor Misty Eloise Arturo Mr Stan. And the maintenance man was also a delight Mr Carlos he stayed on top of keeping the building clean as well as the cleaning crew this place was very very clean there was no old people smell there was no smell at all except for the cleanliness that the ladies did when they cleaned the place daily. Thank you again to the staff at University Post acute Care

I have been here 4 times and it's always been very wonderful. The experience has been great , very…read moreclean and staff is awesome ! Therapy team rocks !!

Saylor Lane Health Care Center is a local skilled nursing home conveniently located in Midtown/East…read moreSac area. The staff are friendly and helpful and show they really care about their residents. The staff offers a ton of experience in different types of care, such as wound care, IV therapy services, restorative nursing and hospice care as well as a long list of other types of care and services. I have had a lot of experience with the staff at Saylor over the last 16 years and find them to be professional and responsive, and always kind and compassionate. Saylor Lane is a nice place to call home when you are on the mend. Shawn N.

Highly recommend this location for excellent care and a superb team of employees. I had a very…read moreclose elderly friend of mine that needed some rehab. It was recommended that she go to Saylor Lane. This is somewhat of a smaller establishment, mostly double and private rooms, beautiful garden patio and everything is extremely clean. Shout out to Grace and Zanda for going above and beyond and making my loved ones stay a great experience. I highly recommend this establishment.