First time at this facility and everyone was very sweet and friendly. I was coming here to donate…read moreblood but this time I wanted to donate platelets for the first time. Nurse Christina was super helpful and made the process go smoothly. She went over everything and made sure I was okay during the whole process. If you're ever looking to donate blood or platelets/plasma, please don't overthink it and just make that appointment and go in. So many patients are in crucial need of our help. Trust me, I know it's scary to donate but once you're finished you will feel so good about yourself. Also, know that your donation will help not just one but a few people. "Remember that the happiest people are not those getting more, but those giving more."

The staff was very professional. I have no problem with the staff. I don't ask where you stand…read morepolitically. I don't ask where you stand religiously . I'm self-employed. I do not post my political party on my vehicle. My client may not agree and never use me again. First thing to come to mind I'm in the wrong place. I'm never coming back. United blood services or Red Cross.

I've had consistently great experiences at BioLife Plasma Services and I have to specifically…read morerecognize Mercedes. She is truly the best phlebotomist I've ever had -- the only one who has been able to find my veins without ever missing. Every time, she's confident, gentle, and precise, which makes the entire process smooth and stress-free. On top of her skill, Mercedes has such a professional yet welcoming personality. She's calm, knowledgeable, and makes you feel comfortable right away. You can tell she genuinely cares about the people she works with. If you're nervous about donating or have difficult veins like I do, you're in great hands with her. BioLife is lucky to have her on their team!

Waited for 3 hours and they sent me home because they didn't want to bruise my arm with the needle…read more... waste of my day don't bother with this facility

I always make it a point to schedule an appt every few months but especially on my birthday. This…read morepast visit was especially important because it was my 50th. When one is given life, I feel its important to give back. Help save a life. I have heard so many stories of life saving blood. Everyone was very nice and the process went smoothly! If you are a candidate a encourage you to give today to save at least 1 life.

I've donated blood at this location for Vitalant several times. On my latest appointment I went…read morethrough all the screening and ultimately had a discussion about my pulse being 49 bpm. I explained my athleticism when asked and what I do regularly for exercise. The phlebotomist Amanda told me that I did not meet the standards for being athletic and having a pulse at 49. We then discussed further what I do and how rigorous my workouts are that are 4 to 6 times per week. Ultimately, I asked for a manager and she said there was not one there and I said well, so who is the supervisor and she says well she's here. I said well that's what I wanted. She says well that's not what you asked. This person was mincing words and she knew what I wanted but again was very unusual. Crissy and RN comes in a few minutes later and we had conversation about what had transpired. She asked me about my workouts and how much I exercise and I told her that I do at least an hour a day 4 to 6 times a week very rigorous weight and cardio training. By the way, neither of them at this point wanted to look at my body and physique, which I have a muscular bill and add that to the equation. Crissy says well it sounds like you meet the standards to donate today, but the untrained phlebotomist had already prompted their computer system to not allow me to donate. At this point in time, I will find another organization that will hopefully have personnel with better interpersonal skills to manage the intake and blood draws!

This was my first time (ever) giving blood, so I had no idea what to expect. I found the overall…read moreexperience to be smooth and painless - and glad to help others in the process. I made an account online and set my appointment... very easy process, and it was handy to be able to answer many of their questions in advance. I think it sped the process up a bit, but I was a little surprised to be asked so many more questions when I got there. It's good to see that they're thorough with their screening process. The staff acknowledged that this was my first time and were careful to answer all of my questions. The actual process of giving the blood was smooth... it just took 10-15 minutes (whole blood donation - other methods take longer). I didn't feel faint or anything like that, so smooth sailing there too - I hung out at the snack bar for a while (they require 15 mins) had a drink and a snack and moved on! If you've never been here, check out their website - it's well organized and has a lot of info. The only thing I was bummed about was the date I gave blood was too early to get in the drawing for Super bowl tickets!

Thank you Desmond for making my experience of donating blood again so painless and easy. Appreciate…read moreall the friendly and welcoming staff that took amazing care of me today. Above and beyond amazing care. See you all next time. Thank you.

Made an appointment the night before and there were plenty of available slots. My appointment was…read morefor "Lane 2" which makes zero sense. I showed up at 10 am for a 10:15 appt. There's just 1 lane of cars, about 4 ahead of me. Then suddenly a car pulls up to the side of us all and creates this second lane. Instead of sending him to the back of the line, they test him. Hello? What about all of us waiting, with appointments??? They finally moved cars to this "Lane 2" because the line was pretty long now. A few girls walking around at a snails pace with papers. But I'm at the front of the line, in this lane 2. The girl goes to the cars behind me. Then in Lane 1, they tested 2 cars that were behind me when I was initially in that line before anyone ever came to my car. There was zero rhyme or reason as to how they helped people and seemed oblivious to any sort of order of cars. When I told her what happened at another place where I never got my results she said "because they're bullshit" which was pretty unprofessional. And she wasn't going to stick the q-tip "hella far up" my nose. What?? Now lets hope and pray I get my results this time.

I needed a COVID-19 PCR test within 72 hours of a flight that left on Sunday night. My normal…read moremedical provider couldn't guarantee that a test performed on Friday morning would have results in time for my flight. StemExpress was a lifesaver for me - I had my 24 hour test at 8:05 am on Friday and got the results Friday night (faster than promised). Everybody that I dealt with on the phone (Toni and Tuesday) and during the Test Procedure (Devin and Maryela) were friendly, helpful, and professional. I think getting tested in the car might be more comfortable than some other options because you can brace against your headrest. Note: The date and time of the sample are now on the test results. I had a great COVID-19 testing experience at StemExpress Drive-up in Folsom.

I was nervous to come here and had been postponing my first visit due to all the reviews, but…read morethankfully I didn't have a poor experience. I came for my new donor physical and was there for about 3 hours. The staff were very transparent and informed new donors it could be up to a 4-hour visit to get through all of the stages of checking in/completing questionnaire/physical exam/donating. I had an 8am appt and left at 11am, but I also had to end my donation early due to an unexpectedly bad vasovagal reaction :( Overall, the staff were very friendly and helpful. At the start when I checked in, they first had me go to do a vein check to ensure I'd have suitable veins; she stated she didn't want me to go through all the steps just to be turned away at the chair, stating she wanted to respect my time which I really appreciated. The nurse who completed my physical was thorough and personable, offering me an ensure drink and beef jerky as well. My phlebotomist was quick with the puncture and didn't have to do any "digging", as I do have deeper veins. She did a great job. I was just over halfway done with my donation when my BP dropped. I immediately notified staff I was dizzy and they were very quick to respond and get me ice packs & saline, and they tried to talk to me to help distract me. It truly felt like they cared and were concerned. After I was disconnected, I stayed 15 mins for observation with their nurse and she was so reassuring (as I was a bit embarrassed). She encouraged me to return and to not let this deter me from donating in the future. She provided recommendations & tips for a successful donation. During this time, they provided me with goldfish and an electrolyte drink packet to mix in water, rather than their Gatorade. It does get incredibly busy here with long lines, so it's understandable that wait times can vary. Not their fault - they were doing the best they can to be time efficient. They didn't appear to be understaffed as they had a full team on the floor, it just seems like there's more demand for donors than there are seats. From what I could tell, they disinfect very thoroughly between patients. I just wish they had stress balls to squeeze, as they just have you pump your hand into a fist. I'm hoping to try again and have a successful full donation next time.

Avoid these incompetent jokers at all costs if you value either your sanity or your blood vessels…read more They are unprofessional and as inept as they come. See some of the pics above, posted by others, for some prime examples of their work - aside from their complete lack of bedside manner. Bonus - if they call you on the phone, there's a good chance they'll call your emergency contact instead and leave a message as if they are speaking to the client. Completely clueless and pedestrian in their knowledge and ability. On par with the staff at Taco Bell. Do yourself a solid and go to CSL Plasma instead. They're down the street and a world of difference (cslplasma.com). Thank me later.

Ive been very greatful and very thankful to have had the opportunity to help others by donating…read moreplasma at Octapharma all the staff here are very professional welcoming and accommodating despite the monotonous continuous abundance of donors as far as being a donor and on the donor side the initial intake process can be socially meticulous and a little overwhelming at times depending on your skill set I found it's best to utilize octapharma on a no expectation basis its not the kind of thing you would want to be accustomed to relying on there are some nuance and a lot of variables to donating that could restrict deffer or delay your donation anyways I digress seeing the way they get the line moving in the morning and how they hustle and bustle to get folks in and out before closing it is pretty amazing definitely a rockstar crew if you're checking this out to consider donating here just know it can be very trying at times sometimes it does seem like it's taken forever and there might be a little of things that seem inconvenient because it is very personal however it's all about perspective and perception

All I got to say is Elise the company director knows order. People you can not hold your position…read morewith a "thing". If others got to stay out in the cold so do you. This page about to go in a picture frame because it came with a testimony of me putting myself on the front line.

I donate blood regularly and like to go where the staff is professional, yet friendly and the…read morefacility is clean and orderly. This Vitalant location is the best I have found. Although they are busy, I never feel like a factory part. The staff makes the mildly tedious check-in process smooth and they are focused on your comfort at all times. This will be my "home donation center" from now on. The location is super convenient and its small size creates a warm atmosphere while maintaining a super clean aesthetic.

February 8, 2026…read more Update if stays of any my comments, one thousand three hundred seventy eight! From the hotel (forget upcoming Super Bowl Sunday Football hype), called Thursday left a message. Later came back to the room, seeing they scheduled me for Saturday 12:00 noon! When get there to Vitalant, Christopher says I So Glad You Got My Message. Okay so was yesterday. Arrived maybe 11:21 am. Weight 116.2 pounds, blood pressure 137/68 pulse 68! Yay, now since 1986, now is seventy four successful Blood Dates. Seventy four times three is two hundred twenty two. Each successful Blood Dates can save up to three lives! He saying again to me, Daddy Would Be So Proud. I had told him before of when gave for Daddy May 1994, Daddy lived another eleven years before he was Promoted To Glory! There is book at Refreshment area says VITALANT DONORS, he asked me to please write that story. Before leaving to return to the hotel, to the room, I said you will know my comments. I wrote in red ink, the others are in black ink (black ink pen provided with the book)! Next possible eligible April 11, 2026 and April 12, 2026! Yay for Blood Dates number seventy four!

After several years of Vitalant calling me weekly saying they are in need of donations, I finally…read moregot my act together and made an appointment. When I entered for my appointment, there was no welcome or hello - the gal at the front desk said I wasn't on the schedule. Computer glitch, I was on it. The nurse (Asia) was extremely unfriendly and downright rude. She acted like she was doing me a favor taking my blood donation. She was also very rough when putting the needle in!

My first visit to this particular location of Vitalant. It's on Sierra College right near the…read morecorner with Douglas. It's kind of hidden behind the Taco Bell so you have to drive into the center to see it. Parking is difficult because there are lots of businesses and not that much parking. I did find a spot though, but I think it would be hard to park around lunchtime.... The Vitalant center is bright and cheerful and clean - very nice environment. I was greeted right away and everyone was so nice and friendly. I was there 3 hours or so donating plasma/platelets and the entire time everyone was asking me if I needed anything and keeping me updated on the process. I felt safe and taken care of. I will be keeping this as my go to location.