So. Let's start this review with the cons just to get them out of the way. Management treats the…read moreemployees here like herding dogs; making them deal with sometimes literally 50-60 people at once. There is only so much staff to go around and this results in the line getting backed up fairly badly. They usually have 1-2 people on booths doing vitals and the like, but you can be waiting in line for a good while. The staff however work hard to get the lines moving people stuck, and to diffuse tense situations cause by guests who for some reason think they are being wronged by having to wait. Yeah it can be a hassle to wait to get stuck, or wait to even get into a chair, but if you look at it from the financial angle, you are still getting paid upwards to $80 for less than a single days work. Why complain? I haven't seen any holiday bonuses this year, but having said that I still walk away each week after 2 40 minute donations with $160. Lets do the math on that $160 a week times 4 weeks is....? Yeah a lot for sitting in a chair watching TV. To reiterate yes waiting is annoying as heck, but the pay out, overshadows any minor inconveniences that pop up. The staff is helpful, and sociable. They aren't hard to strike up a fun conversation with. And you can here them giving each other a hard time the whole time you are there. The atmosphere in the center is warm and inviting, when the donors are not being toxic and demanding. The phlebotomists keep and eye out for problems while you donate such as, but not limited to; Air in the line, Issues with the line causing high pressure returns, slow donations, ect. Management is not "bad" per say, but I've seen a lot of the once wholesome group gone now due to issues they took up with the company. Not really my concern, but being short staffed is not the staffs fault. Nor is it the staffs responsibility to dote upon donors who come in with a prior existing attitude. I see alot of people angry at the fact that "I was here first!", and while I get it. There is an item known as an express pass that is given to donors who donate (X) number of times as a reward for not abusing the new donor pay policies. Continued donations results in express pass users being able to "skip the line" and jump to the front. One is given to new donors as well to decrease the time they spend jumping through the hoops necessary for being cleared to donate. While the express pass is annoying, it has always existed in most if not all donation centers to give people a reason to continue onward with their donating. I has literally never not existed and to complain about it now is just pointless. Yeah its annoying when you've been waiting a bit and someone jumps in front of you when you finally hit first place in the line. It is very annoying. But to discredit the fact that this has happened to the person jumping ahead in line probably countless times is more or less hypocrisy. When you get a chance to jump to the front you would use it right? Yeah that's what I thought. Another issue that I believe requires addressing is the huge influx of new donors. Covid-19 has put a lot of people out of work and many are searching for a safe new way to make a little extra money to help pay the insanely high amount of bills people are for some reason getting stuck with. New donors every day especially during this time should not come as a surprise. That said, the line is getting frustratingly long, and waiting for 19 people just to get deferred is not a pleasant experience. All in all the place is fun, interesting, and pleasant to visit, but current situations have put a large damper on the once Incredible center. The place itself hasn't changed much, and its staff are still some of the best I've met since I started donating over 14 years ago. Check the place out and give it a chance. Just leave bad attitudes and un-realistic expectations at home. These are rough times, and everyone could use a break from the negative.

I have been coming here for several years, and I wouldn't say it's the best place, but it's not the…read moreworst. It pays good, and you can get in and out pretty quick. As far as quality goes though there is much to be desired. The lady that took the needle out after I donated, I believe her name was Divia, Really needed to change her gloves, the palms of them were brown, and they were wet, I think she had just been washing her gloves. This is unacceptable and extremely unsanitary. Besides this, though I have had good experiences, Brian Leer, one of the phlebotomist, is amazing. he's always friendly, he does a very good job. Probably the last thing I would like to mention is the conversation of the staff and the content on the TV is straight up inappropriate most the time. I don't watch TV anyways, but there's six of them and I can't help seeing it sometimes and the last time I was there, they literally had naked women on the TV for most of the time I was there. If you want to watch pornography, that is your prerogative, but I'm coming to your establishment to do business, I don't want it in my face the whole time. I don't think any of this is unreasonable to mention and I hope someone in authority can correct these issues this place has plenty of potential, but there are some things that need to be addressed.

ImpactLife in Davenport is my go to donation center. Staff is always wonderful. Scheduling is easy…read moreand donation takes approximately 30 minutes. Please consider donating yourself.

They are friendly and efficient and a great way to help the community and safe lives. Also there…read moreare gift cards for donating and good cookies

Caring, professional staff. Awesome place to work and donate. Alex has made a huge differenceread more

They are more professional than Octopharma. However, The…read morebad experience was I needed a call back from a nurse Alyssa and never received one back. She requested my records same day and they were faxed same day. I called the Davenport location and used every number prompt to get through and cannot get through to anyone to speak to.. The company needs to hire someone on switchboard or reception only for questions about medical record transfer etc. This is making them less than 5 star.

Great staff. Their attention to my comfort while donating platelets was over the top. Their…read moreattention to detail made me feel so comfortable with the process. The process of donating platelets takes 1 1/2 - 2 hours, so there are comfortable recliners and your own personal TV!

I've been a donor here until My wife and I who are both disabled had our civil rights violated by…read moreAnnabelle Sanchez operational manager telling us that we are not allowed to help each other in the handicap bathroom and doing it loudly in front of staff and patrons that if we can't wipe our own ass then maybe we are too disabled to donate plasma and within 30 minutes of leaving the facility I was cancelled by the center Manager Dave that I was permanently banned from donating there ever again because of my saying something to her about violating our rights to use the bathroom and when asked about his employee violations of our rights we were told that she hadn't violated our civil rights by telling us and continuing to tell us that we were not allowed to assist the other in the restroom and those are the signs on the bathroom door

Your lab techs were the first folks to notice I had Type 1 diabetes, and sent me away without…read moreleeching my blood or giving me money because I had high blood sugars. Of course, I was a cracked-out teenager then without health insurance so I ignored the fact that I had a life threatening disease until later when I nearly died. But between my trip to your facility and my trip to that last doctor who said "Hey, you have Type 1 Diabetes!" there were years of other insundry doctors at Free clinics, ERs, and Student Health offices all over midwest saying "I don't know what's wrong with you. Are you bulimic? Is that why you throw up all the time. Are you depressed? Maybe you need to be on the pill. Try drinking more water and change shampoos if your hair is falling out. Maybe gain some weight. You're too skinny. Why do you keep throwing up? If your teeth are rotting and your skin is so dry try brushing and using a moisturizer. You're peeing a lot because you drank a lot of water. You're drinking a lot of water because you're peeing a lot. Stop peeing so much. Drink less coffee." I wish I'd listened to you right from the start. O well. I'm ok with my life-long medical condition now. Thanks for the heads up and the ridiculously simple sugar test only you thought to give me so many years ago..

I visited DeGowin for the first time this week to donate whole blood. Great experience from…read morebeginning to end. The center is located in the General Hospital on Level 2 near Elevator B. You'll want to park in Ramp 2 and it is a bit of a walk. Clean facility. Amazing staff (shout out to Brian and RN, Neil). Plenty of snacks for pre and post donation. I've donated elsewhere, so I knew what to expect. If you're new to donating, staff does a great job of explaining the process. The center accepts walk-in appointments, but prefers that you schedule in advance. The online scheduling system is pretty easy to use and you'll receive an email reminder about your visit. If you need some incentive to donate, they have a rewards program. You can redeem points for prizes ('Let's TACObout donating' t-shirt here I come!) or you can donate your points back to a special fund at the hospital. These contributions go toward items for families with longer hospital stays - meal vouchers, etc. Also, free parking. Stop by the front desk before you leave to get some redemption codes. I had no problem redeeming mine, and you may need 2 (to cover 2 hours). Donating only takes an hour of your time and saves up to 3 lives. Please consider it!

I really hate needles but jake makes me feel comfortable !! He's very gentle and kind…read more I've had bad experiences with other workers so when I wait for a tech I get nervous but when I see jake I'm able to relax Thanks jake!!!

I love Coralville BioLife. Staff is friendly, respectful and professional. If there are issues with…read morewaiting times, they are informative and apologetic.