I have been seen at Waterford Family since I arrived in the QC area four in a half years ago and…read moremust say, I have been pleased with their services and how they took care of my during my visits. I never had a problem with payments being paid or services rendered. Now that I am leaving the area, the ladies will truly be missed and I hope I am able to find a dentistry at my next location, that provides the same kind of services as Waterford Family.

I've never had a worse experience with a dentist. If you go here, get everything in writing, double…read morecheck your credit card statements for being overcharged, and expect the staff to judge you and gossip about you after you leave. Or better yet, just go to a different dental office. There are plenty to choose from.

Thank God for this dynamic duo. The paperwork was easy and painless by the misses upfront and doc…read morewas just as easy and painless both phenomenal people I will definitely recommend this place to anybody quick ,fast and easy ,oh did I mention? PAINLESS!! Thanks again. Scott j.

Dr. Tom and Amy are fantastic. They were able to to take me in as a walk in and resolve my issue in…read moreless than 2 hours. Like others have said Dr. Tom will make sure your experience is as pain free as possible and will talk you through it the whole time. If you need a tooth pulled or need a dental problem checked out on short notice he is your guy. It is refreshing to see an office that truly cares about their patients. I highly recommend!

They didn't take my insurance but I needed an immediate tooth extraction on an infected tooth…read more I've never had a better experience it was fast and almost pain free Compared to the dentist I've been to in the past I definitely rather come here especially if you need a same day immediate appointment

First time there. No one said hi, my name is ____. Had to wait 45 minutes and no one cared…read more After the cleaning the hygenist poured something in my mouth and started swabbing around I asked what it was and she said flouride. I never use flouride because it breaks my mouth out in blisters. Then they billed me for it. My insurance does not cover flouride and they know that. They should be required to ask before doing this.

Dr Keech is very caring. The quality of care is excellent. Dental hygienist, Monica , was very…read moreprofessional. Office staff alerted me to an insurance option that provided more dental coverage.

Doctor Sheldon was amazing! Highly recommend, the overall staff was great! They answered all the…read morequestions we had and more.

I've been a patient at Eldridge Family Dentistry for years now. I have had issues that required…read moreimmediate attention. One call to the office, a short conversation with the staff and within an hour was being taken care of. My wife requires some additional care and Dr Julie as always does an outstanding job of addressing her needs. I've been to other dentists in the area and have never had such an outstanding experience as with the doctors and staff.

I've been going to Dr. Julie for years and now have her see my teen daughter as well. She's always…read moresuper friendly, attentive, and explains the care in detail. She also helps answer any questions related to issues of the teeth, including sensitivity toothpaste recommendations. I love the office staff and have always had a super positive experience.

Dr Moon and Dr Bulman are both great! They take the time and make you feel like you are their only…read morepatient. I went in because of some serious pain, Dr. Bulman spent quite a bit of time with me discussing treatment options and making me feel comfortable about the decision. I left with an appointment with an oral surgeon and meds to keep me pain free. The next day (friday after hours) I was in so much pain I couldn't function and was certainly not going to make it two more days until my surgery. I called the "on call" number and within 10 minutes Dr Moon had opened the office just for me and took care of my issue within an hour. I am feeling much better now and he even called to check on me at 9pm on a friday night. I have never been a fan of dentists but this group is truly the best in the industry. I highly recommend them to anyone! Thank you Dr. Moon and Dr. Bulman!

I have been to QC Family Dentistry twice now. Both times I went, the staff and Dr. were very…read morehelpful and friendly. I am very satisfied with them and will continue to be a patient.

We moved to the QC area 22 years ago and started looking around for a dental office. We went to…read moreanother place first that had a bunch of dentists and claimed to be great with families and kids. We did NOT have a good experience there and then someone told us about Dr. Nelson. We immediately fell in love with the office and the people there. The general staff has changed over, almost completely, since we started going there. That would be expected as people move or their family circumstances change, but the care and professionalism has remained constant. There has been an occasional glitch with what the insurance will pay, but not any more than I've had with medical doctors' offices. The problem is that doctors and dentists don't (or haven't historically, at least) have "real-time" connections with insurance companies. If you go to a pharmacy, their computer can tell you immediately if your medication is covered, and the price you'll pay, but this is not the case with doctors and dentists. Each time there's been a problem we've been able to get it figured out and take care of it. Dr. Nelson has a Type A personality and is constantly jumping from bay to bay as he and his team take care of patients. It is a well-orchestrated "dance" that ensures that you don't have a lot of time just sitting around while all the activity is next to or behind you. He uses all of the latest techno-wizardry available. One of my favorites is a CNC-type machine that can make a crown out of a cube of whatever kind of material a crown is usually made of, while you wait. The machine makes the actual permanent crown, not some temporary one. He took me back and let me watch it work on a crown for me. When it was done, he "glued" it onto my tooth and I was out the door with a permanent crown (and no need for a return visit in 10 days to get the "real" crown installed). What a time (and money) saver. At the end of each visit, the staff puts together a "goody bag" including a toothbrush (or brush head if you have an Oral-B electric toothbrush), toothpaste samples, and other tooth-related items. It isn't a BIG thing, but is an example of some of the little things they do at this office to let you know they appreciate you. The best example of why I wouldn't think of going to another dentist is because of something Dr. Nelson once did for me over a weekend. He had done some extensive work on one of my teeth, trying to save the "root". This was on a Thursday, as I remember. Once the anesthetic wore off, the tooth started bothering me. I took ibuprofen and tried to gut it out, thinking I would get it fixed on Monday (they only see patients for a half day on Friday). Well my plan didn't work. The pain kept getting worse and I eventually decided I wouldn't make it to Monday. I hated to bother Dr. Nelson on a Saturday evening, but I either needed a root canal or pain relief that was stronger than ibuprofen. Dr. Nelson said he was going to finish dinner then call me back to meet him at the office. When I got there, he sat me down, took one look in my mouth and said he would have to do a root canal right after all. Using my chest as a staging area for his tools and equipment, he got down to business and, half an hour later, I had (yet another) rootless tooth in my head. Maybe any dentist would do that for a patient, but it was a first for me. The bottom line is, I wouldn't think of changing dentists and hope Dr. Nelson doesn't retire anytime soon.

Absolutely loved this office. My first visit was today and I was pleased with the staff and doctor…read more Everyone was very nice and professional, they worked with my insurance and made me feel like they cared about my teeth. Highly recommend this office. In regards to your insurance, make sure YOU call YOUR insurance first. Most of the time, it's insurance problems, not the dr office.

I have issues with severe childhood trauma and they were so great with me. Dr Malloy is a…read moresweetheart and has a very personable chairside manner and the hygienist, I think her name was Christine was amazing as well. Aspen doesn't hold a candle to Crow Valley. Thank you Christine and Dr Malloy. You treated this old lady very well and eased her fears nicely.

Very good dental office. Everyone was friendly and helpful. The dentist made the experience great…read more I would recommend them to everyone.